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Customers like this hotel for:
    Nearest transport:
  • Le Duan Railway Station (0.8 Km / 10 min walk)
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Gia Lam Airport (4.1 Km)
  • Noi Bai International Airport (21.4 Km)
    Customer comments:
  • "Breakfast", "comfortable", "Good location"
    Top attractions in the area:
  • Hanoi Cathedral (0.1 Km / 2 min walk)
  • Nhà Hàng La Salsa Restaurant (0.1 Km / 2 min walk)
  • Le Thai To Mausoleum (0.2 Km / 3 min walk)
  • Hoan Kiem Lake (0.3 Km / 4 min walk)

Note: Distances are measured as a straight line.

Hanoi Ciao Hotel

No 8 Tho Xuong lane, Au Trieu street, Hoan Kiem district, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Features of Hanoi Ciao Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • family room
  • laundry service
  • lockers
  • luggage storage
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • tours


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

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Hotel Description
This new hotel in Hanoi, the Splendid Star, is a perfect place to explore the Old Quarter of Hanoi....see more This new hotel in Hanoi, the Splendid Star, is a perfect place to explore the Old Quarter of Hanoi. Offering a convenient location, reasonable room rate and excellent facilities, it is situated on the Quang Trung Street just 300 meters from the airport shuttle stop and one kilometer from the Hanoi Train Station, the Hanoi Ciao Hotel is a perfect place to explore the Old Quarter of Hanoi. Within a short walk are the St. Joseph’s Cathedral, the beautiful Hoan Kiem Lake, the ancient Ngoc Son Temple, the majestic Hanoi Opera House and the Water Puppet Theatre. All 32 guestrooms are modern, clean and well-equipped. The friendly hotel staff, fantastic facilities, especially the stylish restaurant, will make a trip to the capital city of Vietnam delightful and comfortable. Highly recommended for either budget tourists or families with young children, the Hanoi Ciao Hotel is a great getaway in a perfect location.
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Recent customer comments

Filter by Traveler Type
All reviews (155)

Business travelers (8)

Couples (68)

Solo travelers (52)

Families with young children (2)

Families with older children (6)

Groups (19)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (155)
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Phuc T. Business travelers
Vietnam, July 09, 2015
Not worth for money

Carmen M. Couples
United States of America, May 05, 2015
Very basic

A very small room and an even smaller bathroom but it was sufficient for one short night. The outside hallway light coming through the frosted panel on the door makes for an uncomfortable sleep but if a little light doesn't bother you too much, you should be fine!
Thanapon J. Solo travelers
Thailand, February 26, 2015

Thu P. Couples
Vietnam, November 15, 2014
Unfriendly and not helpful staff

its location
nothing good about this hotel. This is the worst hotel in our trip.The staff in this hotel is not helpful at all. I guess that they will close soon if they don't improve the service quality.
Atsuko Y. Solo travelers
United States of America, September 03, 2014
a bit shabby, very friendly and helpful staff

staff, room decor, quiet location
Started off great! Staff: Extremely friendly staff- greeted me nicely, helped me to my room, friendly chat, all great! He also helped me arrange tours and a taxi to the airport right away. Location: Tucked away in a small alley so it was quiet at night and had many great restaurants nearby. Easy walk to the lake and the silk street and other markets! Room: Looked adorable!! Cute furniture. Adorable curtains. I loved it! Their bathroom was a bit shabby.. Can't complain for the price but towels were old. Also my bed sheets had tears and holes that looked like some I dropped cigarette buds and burnt through them. Comfy pillows! Also ants on the bed... Comes with complimentary tea and coffee but water is not free so if you want to boil water you will need to but it.
Mai N. Business travelers
Vietnam, April 26, 2014

staffs, location, budget
enjoyable stay
Waltraut R. Solo travelers
Germany, April 27, 2014
Budget hotel

Location, in the middle of old quarter, close to Cathedral
The Hanoi Ciao Hotel is one of the many budget hotel in the myriad of small lanes in the Old Quarter. The hotel is close to the Cathedral and it takes about 5-10 minutes to the minibus that goes to the airport (opposite the Vietnam Airlines office). The Old Quarter is a main tourist area with lot of cafes, restaurants and shops. The rooms are a bit outdated, and are rather basic. The breakfast is not very limited, mostly eggs and toast.
Sandra W. Couples
New Zealand, April 03, 2014
Perfect Location and great value for money.

Room, Staff, Price, Service.
Amazing location in the heart of Hanoi Old Quarter. Staff are very friendly and helpful they make you feel welcomed. The rooms were clean and tidy. Breakfast was great. We would recommend this hotel and come back to stay again.
Tien H. Solo travelers
Vietnam, January 15, 2014
Clean, good location but quite narrow

Good location, clean and good price
Nice to hear the church bell every half hour, and easy to walk our to Ho Guom
Jan L. Couples
Czech Republic, January 28, 2014
Really nice hotel close to city center,great staff

close to center, great staff, nice rooms
This was our first hotel on our tou in Vietnam and the lady spent with us about 30 minutes to review our travelling plan for whole country and made some adjustments. Really great help for us. We wanted to skip some cities, but thanks to her we didnt miss it. The hotel itself is really close to St.Joseph cath. and it is great navigation point when it is you first time in the city. Rooms are nice and clean. So is the bathroom. Large selection of tours to Halong bay, SaPa and others. We booked a Halong bay tour from them and left the big luggage at the hotel for 2 days. Fully recommended.

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