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Hanoi Ciao Hotel

No 8 Tho Xuong lane, Au Trieu street, Hoan Kiem district, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Formerly : Splendid Star Classic Hotel
Good
7.2
based on 155 reviews
  • Area: Hoan Kiem District
  • Rooms : 20
  • Free Wi-Fi

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Room Types
Max
Rates
Standard
Standard
Superior
Deluxe
Superior
Deluxe
Deluxe Family
Deluxe Family

 

When would you like to stay at this hotel?

Features of Hanoi Ciao Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

babysitting

bicycle rental

business center

coffee shop

concierge

currency exchange

elevator

family room

laundry service

lockers

luggage storage

restaurant

room service

safety deposit boxes

shops

smoking area

tours

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 

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Sale ends soon!

This new hotel in Hanoi, the Splendid Star, is a perfect place to explore the Old Quarter of Hanoi. Offering a convenient location, reasonable room rate and excellent facilities, it is situated on the Quang Trung Street just 300 meters from the airport shuttle stop and one kilometer from the Hanoi Train Station, the Hanoi Ciao Hotel is a perfect place to explore the Old Quarter of Hanoi. Within a short walk are the St. Joseph’s Cathedral, the beautiful Hoan Kiem Lake, the ancient Ngoc Son Temple, the majestic Hanoi Opera House and the Water Puppet Theatre. All 32 guestrooms are modern, clean and well-equipped. The friendly hotel staff, fantastic facilities, especially the stylish restaurant, will make a trip to the capital city of Vietnam delightful and comfortable. Highly recommended for either budget tourists or families with young children, the Hanoi Ciao Hotel is a great getaway in a perfect location. This new hotel in Hanoi, the Splendid Star, is a perfect place to explore the Old Quarter of Hanoi. ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
18 USD

Check-In From
11:00 AM

Check-Out Until
12:00 PM

Distance from City Center
1 km

Distance to Airport
35 km

Non-Smoking Rooms / Floors
Yes

Number of Floors
6

Number of Restaurants
1

Number of Rooms
20

Reception Open Until
12:30 AM

Room Voltage
220

Time to Airport (Minutes)
45

Year Hotel Built
2011

Year Hotel Last Renovated
2013


Recent customer comments

Filter by Traveler Type

 

Good

7.2

from 155 reviews

Value for Money
7.4
Location
8.2
Staff Performance
7.2
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
6.8
Food/Dining
6.3
All reviews (155)
Sort by:
Phuc B. Business travelers Vietnam, July 8, 2015
Not worth for money

Staffs
4
Uncomfortable
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Carmen M. Couples United States of America, April 15, 2015
Very basic

Location
6.3
A very small room and an even smaller bathroom but it was sufficient for one short night. The outside hallway light coming through the frosted panel on the door makes for an uncomfortable sleep but if a little light doesn't bother you too much, you should be fine!
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Thanapon J. Solo travelers Thailand, February 11, 2015
Good

Good
6
Good
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Thu N. Couples Vietnam, November 6, 2014
Unfriendly and not helpful staff

its location
3.3
nothing good about this hotel. This is the worst hotel in our trip.The staff in this hotel is not helpful at all. I guess that they will close soon if they don't improve the service quality.
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Atsuko Y. Solo travelers United States of America, September 2, 2014
a bit shabby, very friendly and helpful staff

staff, room decor, quiet location
7.3
Started off great! Staff: Extremely friendly staff- greeted me nicely, helped me to my room, friendly chat, all great! He also helped me arrange tours and a taxi to the airport right away. Location: Tucked away in a small alley so it was quiet at night and had many great restaurants nearby. Easy walk to the lake and the silk street and other markets! Room: Looked adorable!! Cute furniture. Adorable curtains. I loved it! Their bathroom was a bit shabby.. Can't complain for the price but towels were old. Also my bed sheets had tears and holes that looked like some I dropped cigarette buds and burnt through them. Comfy pillows! Also ants on the bed... Comes with complimentary tea and coffee but water is not free so if you want to boil water you will need to but it.
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Mai N. Business travelers Vietnam, April 24, 2014
pleasant

staffs, location, budget
7.3
enjoyable stay
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Waltraut R. Solo travelers Germany, April 23, 2014
Budget hotel

Location, in the middle of old quarter, close to Cathedral
4.7
The Hanoi Ciao Hotel is one of the many budget hotel in the myriad of small lanes in the Old Quarter. The hotel is close to the Cathedral and it takes about 5-10 minutes to the minibus that goes to the airport (opposite the Vietnam Airlines office). The Old Quarter is a main tourist area with lot of cafes, restaurants and shops. The rooms are a bit outdated, and are rather basic. The breakfast is not very limited, mostly eggs and toast.
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Sandra W. Couples New Zealand, March 31, 2014
Perfect Location and great value for money.

Room, Staff, Price, Service.
10
Amazing location in the heart of Hanoi Old Quarter. Staff are very friendly and helpful they make you feel welcomed. The rooms were clean and tidy. Breakfast was great. We would recommend this hotel and come back to stay again.
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Tien D. Solo travelers Vietnam, January 12, 2014
Clean, good location but quite narrow

Good location, clean and good price
6.3
Nice to hear the church bell every half hour, and easy to walk our to Ho Guom
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Jan L. Couples Czech Republic, January 5, 2014
Really nice hotel close to city center,great staff

close to center, great staff, nice rooms
8.3
This was our first hotel on our tou in Vietnam and the lady spent with us about 30 minutes to review our travelling plan for whole country and made some adjustments. Really great help for us. We wanted to skip some cities, but thanks to her we didnt miss it. The hotel itself is really close to St.Joseph cath. and it is great navigation point when it is you first time in the city. Rooms are nice and clean. So is the bathroom. Large selection of tours to Halong bay, SaPa and others. We booked a Halong bay tour from them and left the big luggage at the hotel for 2 days. Fully recommended.
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What's nearby? / Directions



Directions
From the Airport Noi Bai Airport - distance: 35km * By taxi: approx. 18.00US dollars for 4 seater-taxi, estimated travel time 45 – 60 minutes, depending on traffic. · By public transport: Public Airport Shuttle Bus: from the airport directly to the Airline · Bus Station. After drop-off, walk straight to Nha Chung str. and stop at St Joseph’s Cathedral, you will find our hotel signs on the Au Trieu str. easily ( the street next to cathedral ). Booking desk in the arrivals hall, cost: approx. 3.00US dollars per person. From the Train Station Train Station ( No. 120 Le Duan str ) - distance: 1.5km By taxi: approx. 2.00 US dollar Train Station ( No. 14 Tran Quy Cap str. ) - distance: 2 km By taxi: approx. 2.5 US dollar From the Bus Station Luong Yen Bus Station ( ) - distance: 3.00km By taxi: approx. 2.00 US dollar To avoid any taxi scams that may happen, we provide private transfers service from Hanoi Train Station and Noi Bai Int`l Airport on request. Please contact our hotel in advance to arrange this service.

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Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.8 Km / 10 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.1 Km)
  • Noi Bai International Airport (21.4 Km)
Customer comments:
  • "Breakfast" , "comfortable" , "Good location"
Top attractions in the area:
  • Hanoi Cathedral (0.1 Km / 2 min walk)
  • Nhà Hàng La Salsa Restaurant (0.1 Km / 2 min walk)
  • Le Thai To Mausoleum (0.2 Km / 3 min walk)
  • Hoan Kiem Lake (0.3 Km / 4 min walk)
Note: Distances are measured as a straight line.

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