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Hanoi Ciao Hotel

No 8 Tho Xuong lane, Au Trieu street, Hoan Kiem district, Hoan Kiem District, Hanoi, Vietnam

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Not included in room price: Service charges 5%, Hotel tax 10%
February 12, 2016 - February 14, 2016 | 2 nights
Room types Max
Price per night
#
Best seller – limited supply!
Standard
Flash Deal - Limited Time Offer. Rate includes 54% discount!
Breakfast Included
USD 44.87 15.37
Special Conditions

Our last 3 rooms
Standard
Breakfast Included
USD 44.87 34.81
Special Conditions

Our last 3 rooms
Superior
Flash Deal - Limited Time Offer. Rate includes 54% discount!
Breakfast Included
USD 18.44
Special Conditions

Our last 4 rooms
Superior
Breakfast Included
USD 41.76
Special Conditions

Our last 4 rooms
Deluxe
Flash Deal - Limited Time Offer. Rate includes 54% discount!
Breakfast Included
USD 20.84
Special Conditions

Our last 4 rooms
Deluxe
Breakfast Included
USD 47.20
Special Conditions

Our last 4 rooms
Deluxe Family
Flash Deal - Limited Time Offer. Rate includes 54% discount!
Breakfast Included
USD 85.78
Special Conditions

Our last room!
Deluxe Family
Breakfast Included
USD 194.24
Special Conditions

Our last room!

Features of Hanoi Ciao Hotel


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • family room
  • laundry service
  • lockers
  • luggage storage
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • tours

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Book now!

Sale ends soon!
Hotel description
This new hotel in Hanoi, the Splendid Star, is a perfect place to explore the Old Quarter of Hanoi....see more This new hotel in Hanoi, the Splendid Star, is a perfect place to explore the Old Quarter of Hanoi. Offering a convenient location, reasonable room rate and excellent facilities, it is situated on the Quang Trung Street just 300 meters from the airport shuttle stop and one kilometer from the Hanoi Train Station, the Hanoi Ciao Hotel is a perfect place to explore the Old Quarter of Hanoi. Within a short walk are the St. Joseph’s Cathedral, the beautiful Hoan Kiem Lake, the ancient Ngoc Son Temple, the majestic Hanoi Opera House and the Water Puppet Theatre. All 32 guestrooms are modern, clean and well-equipped. The friendly hotel staff, fantastic facilities, especially the stylish restaurant, will make a trip to the capital city of Vietnam delightful and comfortable. Highly recommended for either budget tourists or families with young children, the Hanoi Ciao Hotel is a great getaway in a perfect location.
Hotel policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (160)

Business travelers (8)

Couples (70)

Solo travelers (53)

Families with young children (2)

Families with older children (7)

Groups (20)

Very good
7.1
Value for Money
7.4
Location
8.1
Staff Performance
7.1
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
6.7
All reviews (160)
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Claire D. Groups
Netherlands, January 12, 2016
Absolutely horrible!!!!

Service and breakfast were okay, good location
4.7
Our stay (2 people) was absolutely horrible. We were dropped off at some side street by the taxi as the hotel couldn't be reached by taxi. Because of this we had to walk to the hotel with all our luggage. The reception was nice, we got some fruit and tea but they did put pressure on you to buy tours. We got our room on pretty much the same floor as the reception and it was terrible. The sheets had stains and holes. Even after we asked for a change of sheets the sheets were still gross. We suspect the beds had bedbugs too. The toilet occasionally flushed on its own, also in the middle of the night, and gave off a nasty rotten egg smell. In addition to this it would gurgle up water which flooded over the toilet seat onto the floor. The room did have windows but they looked out on a wall... At night there was lots of noise, ALL NIGHT LONG. When we were in the room we were able to hear all the conversations from the reception and at about 6 in the morning someone started using a chainsaw outside our window for like 3 hours straight. Additionally, the door had windows which felt like you had a spotlight on you due to the light from the hallway. Long story short,a horrible hotel that made us want to cry.
Thomas D. Couples
United Kingdom, December 09, 2015
Pleasant

Position,breakfast,staff
6.7
Good staff very helpful and friendly
Tran N. Solo travelers
Vietnam, November 10, 2015
The location is fine

Location, price, staff
5.7
The location is quite good since the hotel is located in the centre of Hanoi, therefore it is easy to access some places in Hanoi by walking. The room is old, dark, damp but quite clean. Staff is quite nice and friendly.
Phuc T. Business travelers
Vietnam, July 09, 2015
Not worth for money

Staffs
4
Uncomfortable
Carmen M. Couples
United States of America, May 05, 2015
Very basic

Location
6.3
A very small room and an even smaller bathroom but it was sufficient for one short night. The outside hallway light coming through the frosted panel on the door makes for an uncomfortable sleep but if a little light doesn't bother you too much, you should be fine!
Thanapon J. Solo travelers
Thailand, February 26, 2015
Good

Good
6
Good
Thu P. Couples
Vietnam, November 15, 2014
Unfriendly and not helpful staff

its location
3.3
nothing good about this hotel. This is the worst hotel in our trip.The staff in this hotel is not helpful at all. I guess that they will close soon if they don't improve the service quality.
Atsuko Y. Solo travelers
United States of America, September 03, 2014
a bit shabby, very friendly and helpful staff

staff, room decor, quiet location
7.3
Started off great! Staff: Extremely friendly staff- greeted me nicely, helped me to my room, friendly chat, all great! He also helped me arrange tours and a taxi to the airport right away. Location: Tucked away in a small alley so it was quiet at night and had many great restaurants nearby. Easy walk to the lake and the silk street and other markets! Room: Looked adorable!! Cute furniture. Adorable curtains. I loved it! Their bathroom was a bit shabby.. Can't complain for the price but towels were old. Also my bed sheets had tears and holes that looked like some I dropped cigarette buds and burnt through them. Comfy pillows! Also ants on the bed... Comes with complimentary tea and coffee but water is not free so if you want to boil water you will need to but it.
Mai N. Business travelers
Vietnam, April 26, 2014
pleasant

staffs, location, budget
7.3
enjoyable stay
Waltraut R. Solo travelers
Germany, April 27, 2014
Budget hotel

Location, in the middle of old quarter, close to Cathedral
4.7
The Hanoi Ciao Hotel is one of the many budget hotel in the myriad of small lanes in the Old Quarter. The hotel is close to the Cathedral and it takes about 5-10 minutes to the minibus that goes to the airport (opposite the Vietnam Airlines office). The Old Quarter is a main tourist area with lot of cafes, restaurants and shops. The rooms are a bit outdated, and are rather basic. The breakfast is not very limited, mostly eggs and toast.

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Sale ends soon!

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