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Hanoi City Palace Hotel

106 Hang Bong street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Formerly : Hanoi Elegance Sapphire Hotel

"friendly staff, clean rooms, great lokation..."

  • Gerlinde, United States
  • January 27, 2015
  • Area: Location: Hoan Kiem District
  • Rooms : 18

Room Types
Family Suite
Family Suite


When would you like to stay at this hotel?

Features of Hanoi City Palace Hotel

airport transfer


car park

coffee shop



family room

laundry service


room service

safety deposit boxes


Sports and Recreation

hot tub



free Wi-Fi in all rooms

Wi-Fi in public areas


car park


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Located in the heart of Hanoi's Old Quarter, Hanoi City Palace Hotel is only a short cab ride away from the train station. A five-minute walk takes guests to the famous Hoan Kiem Lake. Shopping, eating, and entertainment options are readily available nearby. The hotel offers fully furnished and equipped rooms with soundproof glass, Wi-Fi Internet access, breakfast, and 24-hour room service. A hot tub and spa provide relaxation and respite from the busy days enjoying yourself. Within walking distance of the property, Hanoi Cathedral and Hoa Lo Prison can be easily reached. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Hanoi City Palace Hotel.
Children and extra beds:
Infant 0-5 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
18 USD

Breakfast Charge (when not included in room rate)

Check-In From
2:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0. Km

Distance to Airport
34. Km

Internet Usage Fee

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)
50,000 VND

Reception Open Until
:00 AM

Room Voltage

Time to Airport (Minutes)

Year Hotel Last Renovated

Recent customer comments

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from 410 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (410)
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Abbey G. Solo travelers Australia, August 20, 2015
A must stay hotel in Hanoi!

The STAFF, the Rooms, the Location
We had such a beautiful stay in Hanoi, the hotel is positioned slightly away from the main hustle and bustle of the town but still in and amongst the chaos of the old city. The staff were so so lovely, couldn't have asked for better service! Breakfast food was great, just what you want. Highly recommend this wonderful hotel 😊
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Ghassan S. Couples Jordan, April 26, 2015
Great staff, nice small hotel

Staff, location, staff
Some of the best staff around. Very good manager, and Jimmy is one of the best front desk staff I have ever seen,,,
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Christopher L. Couples Australia, April 1, 2015
Had multiple issues, wouldn't stay again

We had a pretty poor experience at the hanoi city palace hotel. The driver who picked us up from the hotel at the airport was extremely rude. The manager with glasses who greeted us at the hotel didn't smile once or welcome us. They had plumbing issues in our room so we had to walk a block down the street to their sister hotel which was a downgrade because it was some dodgy back alley hotel. The second night we went back to hanoi city palace hotel and was placed in a dark damp room. It was so damp the bed felt wet and soggy. All our belongings were wet by the next morning! The bed sheets and towels had stains on them and the bathroom was covered in mould. It was disgusting.
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Hotel Area: Hoan Kiem District

Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.5 Km)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.3 Km)
  • Noi Bai International Airport (21.2 Km)
Customer comments:
  • "Excellent service from staff" , "Good clean rooms" , "Nice location in Hanoi old quarters"
Top attractions in the area:
  • Hanoi Cathedral (0.4 Km)
  • Nhà Hàng La Salsa Restaurant (0.4 Km)
  • Bia Hoi 68 Hang Quat (0.4 Km)
  • Le Thai To Mausoleum (0.5 Km)

Customer Support