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Excellent 8.8
Based on 433 reviews

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Not included in room price:
Tax 10%, Service charge 5%
June 30, 2016 - July 2, 2016 | 2 nights
The space What's included Capacity Today's price

Features:

  • View: No view
  • 21 sq.m.
  • 1 Queen Bed
  • Breakfast Included
  • Pay at the hotel
  • Special conditions
Best seller – limited supply!

Our last room!

  • USD 20.79

Features:

  • View: No view
  • 22 sq.m.
  • 1 King Bed
  • Breakfast Included
  • Pay at the hotel
  • Special conditions

Our last 5 rooms

  • USD 27.02

Features:

  • View: City
  • 38 sq.m.
  • 2 King Bed
  • Breakfast Included
  • Pay at the hotel
  • Special conditions

Our last 2 rooms

  • USD 31.18
  • Breakfast Included
  • Pay at the hotel
  • Special conditions

Our last 2 rooms

  • USD 41.56

About Hanoi City Palace Hotel

Description

Conveniently situated in the famous Hanoi’s Old Quarter, Hanoi City Palace Hotel is just a 10-minute walk to the well-known Hoan Kiem Lake and Ngoc Son Temple. It operates a 24-hour front desk and provides free Wi-Fi access in the entire property. Fitted with tiled flooring, modern air-conditioned rooms are furnished with a wardrobe, a flat-screen cable TV, minibar and seating area. The en suite bathroom is equipped with a hairdryer, bath or shower, slippers and free toiletries. Select rooms have a private balcony. Hanoi City Palace Hotel offers a business centre, currency exchange and meeting/banqueting facilities for guests’ convenience. Luggage storage, laundry and shuttle services are available at extra charges. The tour desk can assist with travel arrangements, while a bicycle/car can be rented to explore the area. This non-smoking hotel houses a restaurant serving a delectable spread of local cuisine. Special diet meals such as vegetarian dishes can also be prepared upon request. Room service option is available. Hanoi City Palace Hotel is within a 15-minute drive to Thang Long Water Puppet Theatre, Hanoi Opera House and Hanoi Railway Station.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Food & beverage

  • room service
  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • library
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Breakfast Charge (when not included in room rate): 5 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0. Km
Distance to Airport: 34. Km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 18
Parking Fee (per day): 50,000 VND
Reception Open Until: :00 AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.9
  • Facilities 5.0
  • Location 8.9
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.8
  • Food/Dining 8.3

Kong W.
Malaysia
May 30, 2016
Value for money at good location
Room is OK but toilet is not clean. A lot of dirty stains on the tiles and bath tub area. It will also help if hotel can supply disposable slippers for guest

Ziqin T.
Singapore
February 24, 2016
My 3rd visit
Staff, cleanliness and location
I would say this hotel is very basic, sufficient, nothing particularly great but nothing to complaint about either. You might like that there is an ATM machine right outside.. i like that they lock up the front door at the lobby with staff sleeping around the door. i do feel safe... however if there's a fire... you might try climbing out your window if you stay on low levels.

Ziqin T.
Singapore
February 24, 2016
My 3rd visit
Staff, cleanliness and location
I would say this hotel is very basic, sufficient, nothing particularly great but nothing to complaint about either. You might like that there is an ATM machine right outside.. i like that they lock up the front door at the lobby with staff sleeping around the door. i do feel safe... however if there's a fire... you might try climbing out your window if you stay on low levels.

Richard S.
Germany
January 19, 2016
Decent hotel in a good location in Hanoi
cleanliness,
Overall this is a decent place to stay when exploring Hanoi. It's near the old quarter, which is a great place to stay for party and cuisine. Rooms are pretty nice and equipped with old Thinkpad laptops, which I found surprisingly useful. The hotel offers day-trips and city-tours for reasonable prices -- but I guess most hotels in Hanoi do. I got mixed performances by the staff. Some are very helpful and friendly, others prefer to sleep in the lobby (at 11 pm, making it difficult/unpleasant to get in or out of the hotel in the night time). The restaurant is not recommended. The breakfast was below average with regard to the available items and the staff performance. I was not able to get dinner at around 8:15 pm, although the restaurant is supposed to be open until 9 pm. I'm a very light sleeper, and I noticed a weird subtle pulsating sound from within the building that never stops and can disturb light sleepers like me.

NHON L.
United States
January 02, 2016
OK
A la cart Breakfast - Service Ễxcellent - Room condition not quite reflect photos posted!!
OK

Wu Y.
Taiwan
December 24, 2015
can hear noise from staff room in 3 floor
clean, good location
clean, good location But in my room, I can hear noise from staff room in 3 floor

Ziqin T.
Singapore
December 21, 2015
Security
ATM right outside, Safe, Clean
The hotel room is very clean with a nice bathtub. Every night the hotel will lock it's doors with chain and huge lock... when you come back late after Club, He will open the door for you. i found that very safe from intruders..

Babak S.
Australia
December 05, 2015
Good
Amazing breakfast, nice balcony

Ling C.
Hong Kong
November 16, 2015
Fair price hotel
Good location, nice staff, cheap rate
the water can't go away in bathroom

Ho L.
Hong Kong
October 03, 2015
5 blackouts in 3 nights
Breakfast is good
Unacceptable to have 5 blackouts in 3 nights. Made us embarrassed coz we were having shower. It is so dangerous and even no light on corridor during suspension. Basin and slippers are dirty.

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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