Exceptional 9.3
Based on 1462 reviews

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About Hanoi Elegance Diamond Hotel

Description

This eco-friendly boutique hotel blends elegant decor with state-of-the-art technology and is the latest gem in its chain. Located in Hanoi's historic Old Quarter, it's just a few minutes' walk from Kiem Lake and close to many tourist sites and the business district. Rooms are tastefully decorated to suit the needs of all travelers, whether visiting for business or leisure. Guests can enjoy its ample space and modern comfort. Hotel services include travel information on daily tours, 24-hour room service, babysitting, and laundry. Hanoi Elegance Diamond Hotel is an appealing choice in the Old Quarter area.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • sauna
  • massage

Swimming & soaking

  • hot tub

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Must use an extra bed
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 23 USD
Breakfast Charge (when not included in room rate): 12 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 Km
Distance to Airport: 40.0 Km
Internet Usage Fee: 0 VND
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 12
Number of Restaurants: 1
Number of Rooms : 34
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 45
Year Hotel Built: 2010
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Exceptional



  • Hotel Condition/Cleanliness 9.4
  • Facilities 8.5
  • Location 9.3
  • Room Comfort/Standard 9.5
  • Service 9.3
  • Value for Money 9.2
  • Food/Dining 8.8

INSUB E.
Japan
July 14, 2016
very good!
Trip to first Vietnam was comfortable

Timothy C.
Australia
July 08, 2016
HED
This is a gem of a hotel. The service levels from the staff are really outstanding. The beds and pillows were really comfortable and the hotel is in a great location near the lake and the old quarter. I thought it was outstanding

SIM H.
Malaysia
July 01, 2016
Good
Good

Kyoung M.
South Korea
June 30, 2016
Very good!
I had very good days in Hanoi, because of Elegance hotel. The massage service was very good, and breakfast too. especially, staffs were very very kind and friendly. They always tried to have a conversation with customers. Among them, Christian and Daniel were very kind.

Norshahidah A.
Singapore
June 20, 2016
Friendly Staff, Clean & Good Location
Stayed in the Executive Suite for 3 nights. Room was spacious and has a well planned layout. Location of the hotel is near the lake with lots of restaurants, cafes & local shopping. Hotel has no pool but nice restaurant. Breakfast is delicious with a wide variety of options. Staff is very nice too!

HWEE C.
Singapore
June 20, 2016
Cosy and affordable hotel with great service
Customer service of the staff at Hanoi Elegance Diamond Hotel is truelly exceptional. Room is very comfortable, especially the bed. Location is perfect as it is located at the heart of Hanoi.

Ilkwon M.
South Korea
June 18, 2016
Best choice in Hanoi
It was so good choice in Hanoi. All service was excellent with kindness. Breakfast was delicious and traffic was convenient. I made good memories in Hanoi.

Ilkwon M.
South Korea
June 18, 2016
Best choice in Hanoi
It was so good choice in Hanoi. All service was excellent with kindness. Breakfast was delicious and traffic was convenient. I made good memories in Hanoi.

Andy H.
Singapore
June 15, 2016
Superb customer service & excellent location
Hotel staffs are very friendly & helpful! Will definitely visit this hotel if I'm in Hanoi again. The location is excellent as it is within few minutes to the Lake plus other eateries!

Xia S.
China
May 20, 2016
Excellent hotel with excellent service
This is the most impressive hotel I have ever stayed . Very good management very good service .


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