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Exceptional 9.3
Based on 1488 reviews

Recent customer comments

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Exceptional



based on 1488 reviews
  • Cleanliness 9.4
  • Facilities 8.8
  • Location 9.3
  • Room Comfort/Standard 9.5
  • Service 9.3
  • Value for money 9.2
  • Food/Dining 8.8
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Minh N.
Vietnam
September 17, 2014
Our stay
Restaurant, staff and amazing bed

Iain M.
Australia
September 15, 2014
Diamond
staff attitude, comfort and cleanliness
Restaurant and rooftop bar area fantastic.

Shorubben C.
Malaysia
September 13, 2014
Amazing!
Location, rooms, food and service
We stayed at the Hanoi Diamond Elegance for 3 nights and at their sister hotel, Hanoi Emerald Elegance for 1 night. It was really an amazing experience. We were in Hanoi for our honeymoon and were treated excellently by their staff and management. The rooms were beautifully decorated and very spacious and clean. Their wifi was good. The bathtub was excellent! The food at the gourmet cafe on the top floor of the hotel was delicious! And the best part, it is in the heart of the city and everything is nearby. Really had a pleasant time over there and we would definitely go again. Thank you Hanoi Elegance!

Caolan M.
United Kingdom
September 10, 2014
Fantastic Hotel
location, rooms and staff
Cat rate this hotel high enough, the staff were attentive from the word go, rooms were great, superb view from the restaurant, with great food and service

Catherine H.
Philippines
September 09, 2014
Good boutique hotel for first-timer in Hanoi
Location, Food, Cleanliness
I really enjoyed our stay here - from the food to the room we were in, to the wifi and to the staff's helpfulness and thoughtfulness. My only issue was about the airport pick-up I had arranged for. I am not sure if it was Agoda's faulr or the reception, but even if I had included airport transfer during the reservation record, we were not met at the airport, and since it was a red-eye flight, we were sort of trying to find a way around to get to the airport with limited local currency.

Nimesh B.
Australia
September 08, 2014
Great Boutique Luxury Hotel
Location, Hospitality, Room Quality
We loved the Hanoi Elegance Diamond Hotel The staff were top notch even before we reached the hotel - communicating promptly and accomdoating all our eccentric requests. Highly reocmmended city hotel perfect locatio, extreme value for money and fantastic quality of service, rooms and food.

Nichole H.
United States
September 07, 2014
Amazing staff
Staff. Location.
Great hotel. Amazing staff. Good location.

Sherry E.
Australia
September 02, 2014
Best hotel ever
Staff accommodating needs and requests, staff anticipating needs, room
Our stay was perfect, can not speak more highly of the the staff and service. The accommodation was perfect.

Yu-Ting T.
Taiwan
August 30, 2014
great hotel for business trip
great balcony, and beautiful room
i will choice this Hotel if i come hanoi again.

Teck T.
Malaysia
August 26, 2014
Fantastic, would certainly use again!
Breakfast was fantastic, room was clean and large and quiet.
would certainly recommend it!