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Hanoi Elegance Diamond Hotel

32 Lo Su street, Old Quarter, Hoan Kiem District, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Formerly : Hanoi Elegance 5 Hotel
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Hanoi Elegance Diamond Hotel Hanoi - Guest Room Hanoi Elegance Diamond Hotel Hanoi - Guest Room Hanoi Elegance Diamond Hotel Hanoi - Interior Hanoi Elegance Diamond Hotel Hanoi - Guest Room Hanoi Elegance Diamond Hotel Hanoi - Guest Room Hanoi Elegance Diamond Hotel Hanoi - Guest Room Hanoi Elegance Diamond Hotel Hanoi - Restaurant Hanoi Elegance Diamond Hotel Hanoi - Guest Room Hanoi Elegance Diamond Hotel Hanoi - Food and Beverages Hanoi Elegance Diamond Hotel Hanoi - Food and Beverages Hanoi Elegance Diamond Hotel Hanoi - Food and Beverages Hanoi Elegance Diamond Hotel Hanoi - Food and Beverages
Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 34
Free Wi-Fi

Recent customer reviews

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Superb

9.2

based on
1269 reviews

Value for Money
9.2
Location
9.3
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.5
Food/Dining
8.8
All reviews (1269)
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Lee Y. Couples Malaysia, February 12, 2012
perfect hotel

nice rooms, friendly staff, great services
10
if u r visiting hanoi, u shouldn't miss out this hotel. in this hotel, there are so many surprise u never expected....a nice welcome tea, so helpful and friendly staff (they greet u everytime u bump to them eventhought they r so sleepy during midnight, they still smile and greet u.), they will explain some basic info regarding hanoi and even bring u to some nearer vietnamase restaurant and recommend to u (reasonable price). and, the rooms are awesome, u have laptop to use with free internet access, nice decorations (almost like 5 stars hotel design). furthermore, the hotel location is just few steps away from the street shopping area, and around 10mins walking distance to the night market(open on friday-sunday 7pm~10pm if im not wrong), and 3mins to the lake for sight seeing. try the breakfast, its delicious compare to the foods u getting from street. try it, and you will love it.
Emily K. Families with young children United States of America, February 11, 2012
An all around amazing hotel

room quality, friendly staff, location,
10
from the beginning the hotel surpassed our expectations. the room was amazing, the breakfast buffet was good, location was perfect and the customer service was exactly what i wanted (everyone spoke great english). they provided a baby cot as requested and provided a safe driver to and from the airport. i would recommend this hotel in a heartbeat.
Anestis K. Families with older children Australia, February 10, 2012
Really great hotel with extremely helpful staff.

Well equipped rooms and free features, such as lap top.
10
we only stayed the one night, but the staff went out of their way to make us feel as if we were their number 1 priority. i would definetly recommend and would stay again.
Crystal Y. Families with older children Australia, February 9, 2012
Great service and great location

Very good service
8.7
this hotel was recommended by a friend for great service and location and value for money - and he was right indeed! welcome fruit, comfortable clean rooms each with a laptop, excellent customer service from all staff, delicious breakfast buffet, great location in the heart of the city - what more can you ask for!
Roger W. Couples United States of America, February 9, 2012
Lovely hotel and great staff

Good location in Old town
8.3
Service was excellent. Spaces room. Room did not have heat and room was cool overnight.
Sightseeing/Attractions Tip: Water puppet show at close by theater was good.
Roger S. Couples United Kingdom, February 9, 2012
Great boutique hotel

Rooms, service and location
9.7
This was our second stay at this hotel as we had organised trips to Sapa & Ha Long Bay in the the intervening period. Staff were very helpful in arranging free shower facilities between these two trips and also allowing us to change clothing for lightweight back packs. On our return, the room had been upgraded free of charge which was a very nice gesture, even though wifi did not work quite so well. Taxi arrangements to airport very effecient and reasonably priced. Once again we would have no hesitation in recommding this hotel.
Gerdy A. Couples Canada, February 8, 2012
Wonderful boutique hotel in great location

Small in size, spacious rooms, excellent restaurant on top fllor
10
staff most helpful and friendly. despite its location in a high traffic area, we did not notice any street noise (9th floor). other bonus of its location: many sights and activities within walking distance. if another opportunity would present itself for a stay in hanoi: this hotel would certainly be our first choice. highly recommended!
Thuy N. Couples Australia, February 7, 2012
Clean and modern hotel

Very clean with modern decor. Good breakfast range.
7
staff can speak very fluent english. the hotel is very modern and clean. we stayed on the floor underneath the kitchen and restaurant and it was quite noisy in the mornings and evening during breakfast and dinner times. overall happy with this hotel with their professional services.
Daniel N. Couples United Kingdom, February 6, 2012
Just as nice the second time

Location, service, comfort
9.7
This was our second stay in the Elegance Diamond, booked after having such a warm welcome first time around. Just as before, the service was great (helped us send some flowers to family we had visited) and the room was perfect.
Ng S. Groups Malaysia, February 6, 2012
Staffs are very friendly

Near to Ho kian lake
9
The staffs here are very friendly. They will help you answer all the question. Is very helpful. Hotel here also near to alot trourist place at hanoi city. Nice to stay here

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Customer Reviews - Hanoi Elegance Diamond Hotel, Hanoi

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