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Hanoi Elegance Diamond Hotel

32 Lo Su street, Old Quarter, Hoan Kiem District, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Formerly : Hanoi Elegance 5 Hotel
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Hanoi Elegance Diamond Hotel Hanoi - Guest Room Hanoi Elegance Diamond Hotel Hanoi - Guest Room Hanoi Elegance Diamond Hotel Hanoi - Interior Hanoi Elegance Diamond Hotel Hanoi - Guest Room Hanoi Elegance Diamond Hotel Hanoi - Guest Room Hanoi Elegance Diamond Hotel Hanoi - Guest Room Hanoi Elegance Diamond Hotel Hanoi - Restaurant Hanoi Elegance Diamond Hotel Hanoi - Guest Room Hanoi Elegance Diamond Hotel Hanoi - Food and Beverages Hanoi Elegance Diamond Hotel Hanoi - Food and Beverages Hanoi Elegance Diamond Hotel Hanoi - Food and Beverages Hanoi Elegance Diamond Hotel Hanoi - Food and Beverages
Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 34
Free Wi-Fi

Recent customer reviews

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Superb

9.2

based on
1303 reviews

Value for Money
9.2
Location
9.3
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.5
Food/Dining
8.8
All reviews (1303)
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Bianca S. Couples Indonesia, February 17, 2012
A gem in Hanoi old quarter

Breakfast, rooms, location
9.7
we couldn't fault the hotel. staffs go extra miles to service us, great, quality of items selections at breakast (fresh fruits and salads), the two rooms before and after halong bay are really nice.
Hotel Feature Tip: Choose mid level as there's only one lift so you can take the stairs for breakfast (level 12) and ground floor.
Hong W. Couples Malaysia, February 17, 2012
Great Locations and Fantastic Service

Best service, good location, clean, very helpful staff, free computer and wifi to use
9.3
Great hotel to stay although slightly more expensive but worth every money!
Restaurant Tip: My wife and I tried quite a few local hawkers food but did not have any stomach ache. The tip is to choose those food that is cooked on the spot, fried and boiled!
Peter B. Couples Germany, February 17, 2012
Fantastic small hotel right in the old quarter

Perfect location, terrific staff, well appointed , clean rooms with nice touches
9
admittedly the executive room was fairly small in size, but had all the facilities and amenities one could wish for, including in-room laptop. shower was great. staff was always smiling, friendly, and helpful. breakfast would satisfy any fastidious guest. i would not hesitate in warmly recommending this hotel to family and friends.
Sightseeing/Attractions Tip: The water puppet performance was one of the highlights in Hanoi. On the other hand, the constant heckling, particularly from cyclo drivers and street sellers was an ubiquitous, annoying lowlight
Adeline G. Couples Malaysia, February 16, 2012
Fantastic stay!

The staff
9.7
Our first trip to Hanoi and the stay at Hanoi Elegance Diamond made it all worthwhile! The staff were great - friendly, warm, went to great lengths to help. The rooms were fantastic, and the location was too convenient, especially after a long day of walking! If we were to visit again, there's no where else we'd stay again :-)
Michael H. Couples United States of America, February 12, 2012
Super staff in boutique hotel in good location

Very comfortable room, great breakfast, staff friendly and helpful, quiet but great location
9.3
we loved the diamond. the staff was really helpful and seemed to care. the room was lovely,nice bathroom and well furnished and mattress wasn't too hard. only complaint was the lighting. both the bedside lamps and bathroom lighting were so dim it was hard to read or do makeup. great breakfast buffet with eggs to order. perfect location with a quick walk to lake and old quarter.
Travel tip: A very short walk to the water puppets, We bought tickets the same day and they were great!q
Lee Y. Couples Malaysia, February 12, 2012
perfect hotel

nice rooms, friendly staff, great services
10
if u r visiting hanoi, u shouldn't miss out this hotel. in this hotel, there are so many surprise u never expected....a nice welcome tea, so helpful and friendly staff (they greet u everytime u bump to them eventhought they r so sleepy during midnight, they still smile and greet u.), they will explain some basic info regarding hanoi and even bring u to some nearer vietnamase restaurant and recommend to u (reasonable price). and, the rooms are awesome, u have laptop to use with free internet access, nice decorations (almost like 5 stars hotel design). furthermore, the hotel location is just few steps away from the street shopping area, and around 10mins walking distance to the night market(open on friday-sunday 7pm~10pm if im not wrong), and 3mins to the lake for sight seeing. try the breakfast, its delicious compare to the foods u getting from street. try it, and you will love it.
Emily K. Families with young children United States of America, February 11, 2012
An all around amazing hotel

room quality, friendly staff, location,
10
from the beginning the hotel surpassed our expectations. the room was amazing, the breakfast buffet was good, location was perfect and the customer service was exactly what i wanted (everyone spoke great english). they provided a baby cot as requested and provided a safe driver to and from the airport. i would recommend this hotel in a heartbeat.
Anestis K. Families with older children Australia, February 10, 2012
Really great hotel with extremely helpful staff.

Well equipped rooms and free features, such as lap top.
10
we only stayed the one night, but the staff went out of their way to make us feel as if we were their number 1 priority. i would definetly recommend and would stay again.
Crystal Y. Families with older children Australia, February 9, 2012
Great service and great location

Very good service
8.7
this hotel was recommended by a friend for great service and location and value for money - and he was right indeed! welcome fruit, comfortable clean rooms each with a laptop, excellent customer service from all staff, delicious breakfast buffet, great location in the heart of the city - what more can you ask for!
Roger W. Couples United States of America, February 9, 2012
Lovely hotel and great staff

Good location in Old town
8.3
Service was excellent. Spaces room. Room did not have heat and room was cool overnight.
Sightseeing/Attractions Tip: Water puppet show at close by theater was good.

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Customer Reviews - Hanoi Elegance Diamond Hotel, Hanoi

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