Back to hotel info

Exceptional 9.3
Based on 1485 reviews

Recent customer comments

Filter by traveler type
Exceptional



based on 1485 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 8.8
  • Location 9.3
  • Room Comfort/Standard 9.5
  • Service 9.3
  • Value for Money 9.2
  • Food/Dining 8.8
Sort by

yeji K.
South Korea
July 22, 2016
Good
Very good

Lars K.
Norway
July 21, 2016
Great place
Everyone of the staff was friendly and helpful. I'm happy to recommend this hotel

Jaecheol M.
South Korea
July 20, 2016
Good
Good

Kil-yong J.
South Korea
July 19, 2016
Good
Want to visit again

INSUB E.
Japan
July 14, 2016
very good!
Trip to first Vietnam was comfortable

Timothy C.
Australia
July 08, 2016
HED
This is a gem of a hotel. The service levels from the staff are really outstanding. The beds and pillows were really comfortable and the hotel is in a great location near the lake and the old quarter. I thought it was outstanding

SIM H.
Malaysia
July 01, 2016
Good
Good

Kyoung M.
South Korea
June 30, 2016
Very good!
I had very good days in Hanoi, because of Elegance hotel. The massage service was very good, and breakfast too. especially, staffs were very very kind and friendly. They always tried to have a conversation with customers. Among them, Christian and Daniel were very kind.

Norshahidah A.
Singapore
June 20, 2016
Friendly Staff, Clean & Good Location
Stayed in the Executive Suite for 3 nights. Room was spacious and has a well planned layout. Location of the hotel is near the lake with lots of restaurants, cafes & local shopping. Hotel has no pool but nice restaurant. Breakfast is delicious with a wide variety of options. Staff is very nice too!

HWEE C.
Singapore
June 20, 2016
Cosy and affordable hotel with great service
Customer service of the staff at Hanoi Elegance Diamond Hotel is truelly exceptional. Room is very comfortable, especially the bed. Location is perfect as it is located at the heart of Hanoi.