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Exceptional 9.3
Based on 1488 reviews

Recent customer comments

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Exceptional



based on 1488 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 8.8
  • Location 9.3
  • Room Comfort/Standard 9.5
  • Service 9.3
  • Value for Money 9.2
  • Food/Dining 8.8
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Christopher K.
United States
August 06, 2016
Outstanding Staff
Great customer service, very comfortable and high-end bedding, very good breakfast, good location as close to old quarter. Recommend!

HYEIN Y.
Japan
August 04, 2016
Amazing!
Everything was just so perfect! I would recommend this hotel to anyone who travels to Hanoi! Must try the massage and the restaurant (besides breakfast) there!!

Natalia C.
Indonesia
July 25, 2016
Pleasant Stay at Hanoi Elegance Diamond Hotel
Location just perfect. Located at Old Quarter which walking distance to many good places, Such as great Resto, shops, and some interesting places to visit. Staffs are excellent, they are so helpful. We plan to visit Ha long Bay for 2 days and we can leave our luggage at hotel without any cost. Therefore after Ha Long Bay trip, we back again to Hanoi Elegance to stay another couple days. Breakfast Have good selections, food is very good. The only complain will be bad signal for wifi and tv channels. Could been better if they can resolves those issues. Anyway, such a pleasant stay at Hanoi Elegance.

yeji K.
South Korea
July 22, 2016
Good
Very good

Lars K.
Norway
July 21, 2016
Great place
Everyone of the staff was friendly and helpful. I'm happy to recommend this hotel

Jaecheol M.
South Korea
July 20, 2016
Good
Good

Kil-yong J.
South Korea
July 19, 2016
Good
Want to visit again

INSUB E.
Japan
July 14, 2016
very good!
Trip to first Vietnam was comfortable

Timothy C.
Australia
July 08, 2016
HED
This is a gem of a hotel. The service levels from the staff are really outstanding. The beds and pillows were really comfortable and the hotel is in a great location near the lake and the old quarter. I thought it was outstanding

SIM H.
Malaysia
July 01, 2016
Good
Good