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Hanoi Elegance Diamond Hotel

32 Lo Su street, Old Quarter, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Formerly : Hanoi Elegance 5 Hotel
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Area: Hoan Kiem District Number of Rooms: 34
Free Wi-Fi

Recent customer reviews

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Superb

9.2

based on
166 reviews

Value for Money
9.1
Location
9.2
Staff Performance
9.2
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.3
Food/Dining
9.0
Groups (166)
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Wan Y. Groups Singapore, February 10, 2015
amazing service

Friendly and good service by the staff and location is very convenient.
9.3
amazing stay at very affordable price. The staff are able to communicate fluently in english and direct us to the tourist spots. They even provided service to help us purchase the water puppet show in advance. The breakfast spread is very good and i love the homemade yoghurt! it's really nice that the hotel staff will call us to check if we were going up for breakfast and they could recognise us each time.
Adrian B. Groups United Kingdom, January 2, 2015
Great stay

Location, friendly staff, nice restaurant on the top floor
10
Nimesh B. Groups Australia, September 1, 2014
Great Boutique Luxury Hotel

Location, Hospitality, Room Quality
10
We loved the Hanoi Elegance Diamond Hotel The staff were top notch even before we reached the hotel - communicating promptly and accomdoating all our eccentric requests. Highly reocmmended city hotel perfect locatio, extreme value for money and fantastic quality of service, rooms and food.
Yi Y. Groups Taiwan, June 21, 2014
friendly price and friendly service

Good breakfast, friendly staff& convenient position
7.7
Jessie B. Groups Singapore, June 17, 2014
Wonderful service & thoughtful breakfast spread.

1.The friendly service staff 2.The attention to details in room 3. Helpfulness to guests is top notch
9.7
Felt 100% safe and welcome. Experienced the Vietnamese hospitality. Simply fabulous!
Janice B. Groups Philippines, June 11, 2014
Great value for money

Cheap, good food, friendly staff
8.7
Staff were incredibly hospitable. Room was new-ish and very cheap. Restaurant in the hotel offers good food.
Christine C. Groups Singapore, March 30, 2014
Impressive staff, service, value for money

Service oriented staff, value for money room, good location
9.7
1st visit to Hanoi with an elderly mother and younger sister, the efficient staff provided swift responses to my email queries, settling most of my short day tour plannings. Customer oriented staff greeted us upon our arrival and daily, at the reception, breakfast restaurant, etc. Staff are conversant in English and are well equipped with knowledge and addresses of local shops and eateries, to my pleasant surprise. With their help, we could easily find our way or take the taxi. Special thanks to Mr Tran Thang, Mr Le Huu Phuc, Mr Zung, Ms Hanh.
Chris H. Groups Hong Kong, February 12, 2014
pleasant, excellent, great service

clean, new, friendly staff
10
must recommend! can't believe there's a super great hotel in Hanoi with good price.
Chris H. Groups Hong Kong, February 10, 2014
clean, friendly, excellent

close to the city, easy transportation, friendly staff
10
excellent hotel, highly recommend, with great breakfast and staff
Chris H. Groups Hong Kong, February 10, 2014
pleasant, happy

excellent service, super friendly and attitude
10
we have excellent time living there, very clean room, has everything. staff are super nice and supportive

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Customer Reviews - Hanoi Elegance Diamond Hotel, Hanoi

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