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More about this hotel:
    Nearest transport:
  • Le Duan Railway Station (1.5 Km / 18 min walk)
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Gia Lam Airport (3.4 Km)
  • Noi Bai International Airport (21.3 Km)
    Customer comments:
  • "Convenient location", "Good breakfast", "Service with a smile"
    Top nearby attractions:
  • Thang Long Water Puppet Theatre (0.2 Km / 3 min walk)
  • Green Tangerine (0.2 Km / 3 min walk)
  • Ngoc Son Temple (0.3 Km / 4 min walk)
  • 87 Ma May (0.3 Km / 4 min walk)

Note: Distances are measured as a straight line.

Hanoi Elegance Emerald Hotel

18 Lo Su Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam

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Features of Hanoi Elegance Emerald Hotel


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • family room
  • laundry service
  • lockers
  • luggage storage
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • spa

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
  • Korean
  • Vietnamese

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Hotel Description
This hotel is located in the heart of the city, ensuring comfort and positive energy for all...see more This hotel is located in the heart of the city, ensuring comfort and positive energy for all guests. Hanoi Elegance Emerald Hotel is located in the Old Quarter, surrounded by numerous tourist attractions. Guests have a choice of the Superior Room, Deluxe Room, or Suite Room. Each of the 30 rooms in this hotel is equipped with modern facilities and all the basic amenities, allowing guest to feel right at home. The property tries to impose a warm environment upon all guests. Guests can explore the city and visit nearby attractions such as Ngoc Son Temple, Ha Noi Opera House, and Thang Long Water Puppet Theater. Those that want to explore the entire city can visit Ho Chi Minh Museum, Fine Art Museum, Woman Museum, Vietnam National Theater, and Dong Da Park. Pick Hanoi Elegance Emerald Hotel as your place of stay when visiting Vietnam.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (419)

Business travelers (64)

Couples (192)

Solo travelers (81)

Families with young children (18)

Families with older children (29)

Groups (35)

Excellent
9
Value for Money
9.1
Location
9.2
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.2
All reviews (419)
Sort by:
Marjaliisa S. Couples
Finland, February 08, 2016
Good gem in Hanoi!

Breakfast room with staff, situation, friendly staff
9
Vety positive and good stay! Good wifi, helpful staff made our stay easy to manage with our next stop-matters.
HUIHUI L. Couples
Singapore, January 16, 2016
Pleasant stay at old quarter

Location, great staff, clean rooms
8.7
The hotel is conveniently located at the heart of old quarter, with good facilities and service. The staff are most helpful with giving us directions and contacting the cruise company. The only downside is that the hotel room is rather small, but there is a common problem for all the hotels in the old quarter.
Liew G. Families with older children
Malaysia, December 25, 2015
Excellent

Helpful and friendly staff, location, cleanliness.
9.3
Overall are above expectation.
stephen H. Couples
United States of America, December 19, 2015
Refresh I hanoi

Location staff quiet
9.7
An oasis in the bustle of Hanoi.
Anthony F. Families with older children
South Africa, December 17, 2015
Caring staff

Caring staff who go out of their way to help, clean room, affordable
8.3
Excellent staff who helped us find our lost luggage. Nothing was too much trouble.
Chwee K. Couples
Singapore, November 20, 2015
Very satisfied stay at Hanoi Elegance Emerald

Excellent staff, Clean & comfortable room, good breakfast
9.3
We had an excellent time & most pleasant experience staying at this hotel. The staff were always ready to help with any request & make things comfortable for us in the best ways they can. We could feel the sincerity in their service & genuine commitment to their job. Although we were booked for 2 nights on 10 & 11 Nov, they gave us room for shower & to freshen up when we arrive on 5 Nov from Hue to catch the night train to Sapa. The room was clean & bed very comfortable. The breakfast was also very good. Hotel was also located in a convenient part of the Old Quarter so it was very accessible. Good value, highly recommend.
Chwee K. Couples
Singapore, November 13, 2015
Excellent Hotel that shines throw its people

The staff, location, clean & comfortable room.
9.7
We had a great stay at Hanoi Elegance Emerald Hotel. The location was excellent right at a convenient and easy to locate part of the Old Quarter (Lo Su Street). Hotel rooms were nice, spacious and clean and breakfast was very good too with a small buffet selection plus a menu to order all the hot & freshly cooked items you want. However, the best part of the stay was the staff, from the 2 managers, Ms Thao Nguyen and Mr Thuc to the front desk (Ms Kaylee, Molly, etc) and the 2 bell boys,they were all so attentive, helpful and friendly. They really took very good care of us and all their customers and we could feel their sincerity. They were very obliging and went out of their way to help make things convenient for us which we really appreciate. We would definitely recommend this hotel and would return when we visit Hanoi again.
tuang T. Solo travelers
Singapore, November 05, 2015
Hotel is generally ok..location good

staff friendly and helpful
7.3
Shower pressure very poor, but room was clean and comfortable but was small.
lei H. Families with young children
China, October 10, 2015
nice,clean

Clean,breakfast,location
10
Very nice hotel,I like it.
Maria L. Solo travelers
Philippines, September 29, 2015
Will definitely stay here. Will recommend.

Friendly staff, clean room and good breakfast.
10
Excellent. Arrived early morning but staff still smiling and gave us welcome drinks with fruit basket in the room. Good breakfast. Friendly and efficient staff. Hotel is near to local food eateries and shopping for Vietnamese goods where you can bargain. Will definitely recommend to my friends.

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