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Customers like this hotel for:
    Nearest transport:
  • Le Duan Railway Station (1.5 Km / 18 min walk)
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Gia Lam Airport (3.4 Km)
  • Noi Bai International Airport (21.3 Km)
    Customer comments:
  • "Convenient location", "Good breakfast", "Service with a smile"
    Top nearby attractions:
  • Thang Long Water Puppet Theatre (0.2 Km / 3 min walk)
  • Green Tangerine (0.2 Km / 3 min walk)
  • Ngoc Son Temple (0.3 Km / 4 min walk)
  • 87 Ma May (0.3 Km / 4 min walk)

Note: Distances are measured as a straight line.

Hanoi Elegance Emerald Hotel

18 Lo Su Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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"Excellent staff, Clean & comfortable room, good..."

Chwee, Singapore November 12, 2015

Features of Hanoi Elegance Emerald Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • family room
  • laundry service
  • lockers
  • luggage storage
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Korean
  • Vietnamese

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Hotel Description
This hotel is located in the heart of the city, ensuring comfort and positive energy for all...see more This hotel is located in the heart of the city, ensuring comfort and positive energy for all guests. Hanoi Elegance Emerald Hotel is located in the Old Quarter, surrounded by numerous tourist attractions. Guests have a choice of the Superior Room, Deluxe Room, or Suite Room. Each of the 30 rooms in this hotel is equipped with modern facilities and all the basic amenities, allowing guest to feel right at home. The property tries to impose a warm environment upon all guests. Guests can explore the city and visit nearby attractions such as Ngoc Son Temple, Ha Noi Opera House, and Thang Long Water Puppet Theater. Those that want to explore the entire city can visit Ho Chi Minh Museum, Fine Art Museum, Woman Museum, Vietnam National Theater, and Dong Da Park. Pick Hanoi Elegance Emerald Hotel as your place of stay when visiting Vietnam.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

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All reviews (413)

Business travelers (64)

Couples (189)

Solo travelers (80)

Families with young children (18)

Families with older children (27)

Groups (35)

Value for Money
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All reviews (413)
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Chwee K. Couples
Singapore, November 13, 2015
Excellent Hotel that shines throw its people

The staff, location, clean & comfortable room.
We had a great stay at Hanoi Elegance Emerald Hotel. The location was excellent right at a convenient and easy to locate part of the Old Quarter (Lo Su Street). Hotel rooms were nice, spacious and clean and breakfast was very good too with a small buffet selection plus a menu to order all the hot & freshly cooked items you want. However, the best part of the stay was the staff, from the 2 managers, Ms Thao Nguyen and Mr Thuc to the front desk (Ms Kaylee, Molly, etc) and the 2 bell boys,they were all so attentive, helpful and friendly. They really took very good care of us and all their customers and we could feel their sincerity. They were very obliging and went out of their way to help make things convenient for us which we really appreciate. We would definitely recommend this hotel and would return when we visit Hanoi again.
Chwee K. Couples
Singapore, November 20, 2015
Very satisfied stay at Hanoi Elegance Emerald

Excellent staff, Clean & comfortable room, good breakfast
We had an excellent time & most pleasant experience staying at this hotel. The staff were always ready to help with any request & make things comfortable for us in the best ways they can. We could feel the sincerity in their service & genuine commitment to their job. Although we were booked for 2 nights on 10 & 11 Nov, they gave us room for shower & to freshen up when we arrive on 5 Nov from Hue to catch the night train to Sapa. The room was clean & bed very comfortable. The breakfast was also very good. Hotel was also located in a convenient part of the Old Quarter so it was very accessible. Good value, highly recommend.
tuang T. Solo travelers
Singapore, November 05, 2015
Hotel is generally ok..location good

staff friendly and helpful
Shower pressure very poor, but room was clean and comfortable but was small.
lei H. Families with young children
China, October 10, 2015

Very nice hotel,I like it.
Maria L. Solo travelers
Philippines, September 29, 2015
Will definitely stay here. Will recommend.

Friendly staff, clean room and good breakfast.
Excellent. Arrived early morning but staff still smiling and gave us welcome drinks with fruit basket in the room. Good breakfast. Friendly and efficient staff. Hotel is near to local food eateries and shopping for Vietnamese goods where you can bargain. Will definitely recommend to my friends.
Rita A. Couples
Philippines, October 01, 2015
A Boutique Hotel with Services of a 5 Star Hotel

The 3 best things about Hanoi EleganceEmerald Hotel are 1. Warm, friendly and accommodating service from all hotel staff 2. Good food and great food presentation 3. Good location.
We enjoyed very much our 3 days stay at the hotel. The staff gave us a very warm welcome despite our late check-in upon arrival at 2:00am and even served us welcome juice drink and fruit basket. Our room was prepared with fresh rose petals on the bed. Small gestures with big positive impact on us. We felt pampered. The hotel free breakfast gave us a lot of food choices and they tasted great, more than what we expected. It was a pleasant surprise! The staff were all friendly and accommodating. The location is good. Its just 5 minutes walk to Thang Long Water Puppet Theater and Hoan Kiem Lake. We definitely will refer Hanoi Elegance Emerald Hotel to friends.
Hai P. Couples
Vietnam, September 23, 2015
Great hotel

Good location,excellent service,very clean and cozy
Really impress of the staffs behaviour,they friendly,helpful and always care of us. On the day we checked out,we had big luggages and they helped us to carry out of hotel to take the bus to another province,no matter of the raining,they waited till the bus coming to help putting things on the bus.really good service
Tom W. Couples
Luxembourg, September 12, 2015
Great start to our vietnam trip

Very friendly, helpful and extremely competent staff. Clean rooms. Good location.
Our stay was really great! Apart from the friendliness of the staff, they were extremely competent and alyways actively finding solutions. E.g. after hanoi we wanted to go to da nang and we asked for advice. The staff actively looked for flight and train connection and presented us the alternatives. After consulting with us they booked a very good flight rate and even checked us in. Thanks especially to Elizabeth and Natalie, 10 out of 10 points!
Lorraine M. Solo travelers
Australia, September 05, 2015
Hanoi Elegance Emerald Hotel

The best things about this hotel are the staff, the rooms and the location.
The staff are wonderful. So friendly and they go out of their way to make you feel welcome. Room was comfortable and very clean. An enjoyable stay all round.
Mary O. Families with older children
United Kingdom, September 05, 2015
A real Gem of a hotel

The sincerity and professionalism of the staff

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