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Customers like this hotel for:
    Nearest transport:
  • Le Duan Railway Station (1.5 Km / 18 min walk)
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Gia Lam Airport (3.4 Km)
  • Noi Bai International Airport (21.3 Km)
    Customer comments:
  • "Convenient location", "Good breakfast", "Service with a smile"
    Top attractions in the area:
  • Thang Long Water Puppet Theatre (0.2 Km / 3 min walk)
  • Green Tangerine (0.2 Km / 3 min walk)
  • Ngoc Son Temple (0.3 Km / 4 min walk)
  • 87 Ma May (0.3 Km / 4 min walk)

Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Hanoi Elegance Emerald Hotel

18 Lo Su Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Fantastic 9 based on 396 reviews

"the service is outstanding. Everything...."

Marie-, Australia April 02, 2015
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Features of Hanoi Elegance Emerald Hotel

Hotel Facilities
  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • family room
  • laundry service
  • lockers
  • luggage storage
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area
  • tours

Sports and Recreation
  • spa

Internet
  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking
  • car park
  • valet parking

Languages Spoken
  • English
  • Korean
  • Vietnamese

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Hotel Description
This hotel is located in the heart of the city, ensuring comfort and positive energy for all...see more This hotel is located in the heart of the city, ensuring comfort and positive energy for all guests. Hanoi Elegance Emerald Hotel is located in the Old Quarter, surrounded by numerous tourist attractions. Guests have a choice of the Superior Room, Deluxe Room, or Suite Room. Each of the 30 rooms in this hotel is equipped with modern facilities and all the basic amenities, allowing guest to feel right at home. The property tries to impose a warm environment upon all guests. Guests can explore the city and visit nearby attractions such as Ngoc Son Temple, Ha Noi Opera House, and Thang Long Water Puppet Theater. Those that want to explore the entire city can visit Ho Chi Minh Museum, Fine Art Museum, Woman Museum, Vietnam National Theater, and Dong Da Park. Pick Hanoi Elegance Emerald Hotel as your place of stay when visiting Vietnam.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

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All reviews (397)

Couple (181)

Solo Traveler (77)

Business Traveler (63)

Family with young children (16)

Family with older children (25)

Other (35)

Fantastic
9
based on
397 reviews
Value for Money
9.1
Location
9.2
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.2
Food/Dining
7.9
All reviews ( 397 )
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Yuli S. Business travelers
Indonesia, May 24, 2015
Nice and cozy

Friendly staff, location, clean
9
Very comfort room and the staffs are bery friendly. But it will be great if the staff in breakfast time to be more responsive.
Marie- V. Families with young children
Australia, April 02, 2015
magnificent

the service is outstanding. Everything.
10
Excellent
Antony L. Couples
Australia, March 10, 2015
Elegant stylish hotel in excellent location

Very good staff, excellent room and very cosy and welcoming atmosphere
9.3
Very good - staff attended very quickly and efficiently to minor problems eg plumbing and were very good in making travel arrangements
Michael C. Solo travelers
United States of America, February 25, 2015
Best value for the money

location, staff friendliness, great value
9.7
Just minutes from the lake and attractions. Although it is on a busy road, the noise from the cars and motorbikes was not noticeable in the room. I enjoyed my stay and would definitely stay here again.
Ning C. Families with older children
United States of America, February 23, 2015
A true high end boutique brand

Overall service level and facilities, location, breakfast
9.7
Hanoi Elegance is a local hotel brand and they really have high standards for service, you will enjoy the courtesy offered by four star and above brands. I have airport transportation and one day Ha Long Bay trip arranged by the hotel, both are very nice and no premium over the price you get from the travel agents on the streets, the staff make you feel it's all about your trip, in contrast to some places where you feel it's all about how much money they make out of it. The Hotel is 5 minutes walking from the Hoan Kiem lake which is the center of the Hanoi old town, and most of the sights we picked are within walking distance. The breakfast is buffet plus ordered entree including very tasty pho. I would highly recommend this hotel to any one visiting Hanoi.
TOM L. Business travelers
United States of America, February 15, 2015
Excellent hotel

Very helpful staff, good location, and good price for the rooms.
10
Excellent experience at Elegance Emerald. Very helpful staff especially the manager, he go extra mile for you. The breakfast are excellent all three days that we stayed. I will recommend to my families and friends.
Laird A. Business travelers
United States of America, February 09, 2015
Great value and comfort.

Quiet comfort and convenience at an amazing price
9.7
Truly near 5-star quality for 2-3 star price. Well-designed, calming atmosphere delivered with completely worry-free service on a quiet (for Hanoi!) street that's just 2-15 minutes walk from all Old Quarter sights and activities. Everything delivered perfectly as described in their website and on Agoda. Super comfortable bed. Very effective air temperature control (needed during current extreme cool period). Ala carte, 100% free breakfast selections unlimited and tasty enough. EGGcellent omelettes! Ok, 'pancakes' are really thick crepes and 'French toast' is fried bread but all very good anyway! If you can't stand a little surprise, pay 2-3 times the Agoda rate at some other place. Overall 9.8. Stayed many places both more and less expensive in the region, and this one really is an outstanding refuge to rest up in, comparable to 5-star, global chains. How do they do it? What don't you get? No unnecessarily large, wasteful rooms or lobbies, no bar or nightclub, no fitness center, but honestly, who chooses to stay in Hanoi's Old Quarter and then hide out in their super-lux hotel? Put on your walking shoes and experience the great food and never-ending human drama. I'll certainly stay here or at any other Elegance property during a future visit.
Simon H. Business travelers
Malaysia, February 09, 2015
Excellent location

Food, staff, room with laptop provided
7.3
Very pleasant stay . Staff were very friendly and helpful.
Connie L. Families with older children
China, February 02, 2015
Nice Hotel, Warming Feel Like Home

Good staffs, warm and good location
10
Excellent stay in this hotel. Always feel warm all the time. Location is good to go everywhere by walk. Good food at the morning and could choose the food we like. This the best hotel we stay in Vietnam and we love it so much. Will be there again next time in Honoi.
LIU W. Couples
Hong Kong, January 29, 2015
staffs can be communicated with good English

provide warm service
8.7
5 stars service of 3 stars price

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