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Hanoi Elegance Emerald Hotel

18 Lo Su Street, Hoan Kiem District, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Formerly : Hanoi Elegance Happy Hotel
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Hanoi Elegance Emerald Hotel Hanoi - Guest Room Hanoi Elegance Emerald Hotel Hanoi - Guest Room Hanoi Elegance Emerald Hotel Hanoi - Guest Room
Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 17
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
358 reviews

Value for Money
9.0
Location
9.2
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
7.6
All reviews (358)
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Victoria Y. Groups Australia, September 26, 2014
Fantastic hotel, fantastic service

Great service, clean and spacious
10
Great hotel. The staff are very friendly and helpful. We had an early checkout (before breakfast) so the staff had packed us a takeaway breakfast without us even asking for it. The hotel is very clean and presented very well. Very comfortable stay. Lovely welcome drink on arrival as well.
Peter M. Solo travelers Australia, September 17, 2014
Great hotel

Staff, cleanliness of hotel and service
9
Very nice stay. Staff always Pleasent and going out of their way to be of help all the time.
Vanny C. Business travelers Canada, June 15, 2014
Top spot

Staff, location and cleanliness
9.3
Excellent
Melissa H. Groups United States of America, June 9, 2014
Clean, friendly hotel centrally located

Great staff, very cleanl, centrally located
9.7
Had a great stay. Staff was very friendly. Hotel was very clean. Sister hotel 3 doors down had very affordable spa treatments
Julie G. Groups United States of America, June 8, 2014
Small, but pleasant

The staff were very friendly, the rooms were clean, it was located in the "old" quarter not far from the "french" quarter
9
No complaints. Although a very small or boutique hotel, all the services we needed were available.
Eric B. Solo travelers United States of America, May 26, 2014
great value, botique attention to detail

location style staff
9.3
Great, but for an older or infirm person the bath is hard to get into and slippery once there
Fred K. Couples Australia, April 21, 2014
Excellent value

Staff and comfort
9.7
Excellent
Jonathan G. Families with young children Australia, April 19, 2014
Clean, friendly hotel in the centre of town.

Location, Rooms, Staff
9
The staff at this hotel were extremely helpful and attentive. They assisted us with all our enquiries and also booked our trip to Howlong bay (which was with Phoenix and was also fantastic). The hotel is very well located close to everything we wanted (we walked everywhere), and rooms were well equipped, modern, clean, although compact. The hotel is small with only 3 rooms per floor and the restaurant (for breakfasts) is small. However, the breakfast service is very good. This was a very good hotel in our opinion and a pleasant surprise as we did not really know what to expect. The Indian around the corner served great food but the best places were the roof top restaurants around the north of the lake with great views and a little separation from the traffic at ground level.
Si T. Solo travelers Singapore, April 4, 2014
very pleasant hotel stay

Helpful staff, convenient location, clean and spacious room
9.3
fantastic
Uwe B. Couples Germany, March 14, 2014
Nice convenient hotel with great attentive staff

Staff, cleanliness, central
9.3

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Customer Reviews - Hanoi Elegance Emerald Hotel, Hanoi

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