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Hanoi Elegance Ruby Hotel

3 Yen Thai Street, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Formerly : Hanoi Elegance 4
Hanoi Elegance Ruby Hotel Hanoi - Lobby Hanoi Elegance Ruby Hotel Hanoi - Guest Room Hanoi Elegance Ruby Hotel Hanoi - Guest Room Hanoi Elegance Ruby Hotel Hanoi - Guest Room Hanoi Elegance Ruby Hotel Hanoi - Guest Room Hanoi Elegance Ruby Hotel Hanoi - Surroundings Hanoi Elegance Ruby Hotel Hanoi - Surroundings Hanoi Elegance Ruby Hotel Hanoi - Surroundings Hanoi Elegance Ruby Hotel Hanoi - Surroundings Hanoi Elegance Ruby Hotel Hanoi - Surroundings Hanoi Elegance Ruby Hotel Hanoi - Surroundings Hanoi Elegance Ruby Hotel Hanoi - Family Suite Hanoi Elegance Ruby Hotel Hanoi - Interior Hanoi Elegance Ruby Hotel Hanoi - Interior Hanoi Elegance Ruby Hotel Hanoi - Guest Room
Area: Hoan Kiem District - Old Quarter Number of Rooms: 20
Free Wi-Fi

Recent customer reviews

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Superb

9.3

based on
302 reviews

Value for Money
9.4
Location
9.4
Staff Performance
9.6
Hotel Condition/Cleanliness
9.5
Room Comfort/Standard
9.2
Food/Dining
8.5
All reviews (302)
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Henry M. Couples United Kingdom, September 8, 2014
A haven of peace in the carnage of Hanoi

location, staff, breakfast
10
I couldn't fault this hotel. Upon arrival we were handed a mango smoothie which was heaven after our journey, and they spent time going through a sheet of paper with local info such as some short phrases (hello, thank you, goodbye etc), recommended restaurants and places of interest, safety tips and Vietnamese holidays. Afterward we were led upstairs to a fairly small yet very welcoming room with a very clean bathroom and amazing shower. From start to finish the staff did everything they could to help and they were so friendly the whole way through, I would return again just for them! Normally I dread hotel breakfasts but their menu was impressive and the quality was surprisingly good- try the banana pancake with bacon and syrup (trust me, it works-I had two helpings it was so good!). Their Pho is also sublime Its location is also perfect- although right in the heart of the old quarter it is just off a road in a side street so a peaceful night's sleep is possible (in Hanoi, this is not an easy thing to achieve). In light of all this the price was the best part- it was probably one of the best hotels Ive ever stayed in for the price we payed and I totally recommend this to all. note- the doors are locked late at night for safety but they will let you out/in if need be
Michelle T. Couples Singapore, September 6, 2014
probably the best in hanoi's old quarters

hotel staff, location, service
8.3
The hotel staff were really friendly, and i could tell that even before reaching Hanoi, when we were corresponding through email about airport transfer arrangements. The emails were responsive, written in perfect english, very polite and informative. When we arrived, we were warmly greeted with fruit juice and information about the Hanoi. They've even printed guides and maps for us! The room is small but definitely clean and cozy, complete with a free fruit basket. Breakfast in the morning was awesome. There was a huge selection and the Pho was the best I've had. The hotel staff are just lovely. always smiling and friendly, and had a good sense of humour. I miss them already!
John E. Solo travelers New Zealand, July 17, 2014
Went on recommendation Agoda and Trip Advisor

Staff Staff Staff
9.7
Wonderful stay. Staff can,t do enough to help you and most speak very good english. Rooms spotlessly clean with a nice bowl of fruit waiting your arrival. Breakfasts wonderful. Great location.Nice quiet rooms. You cant go wrong using this hotel.
Mark L. Solo travelers United States of America, July 7, 2014
Excellent stay

Service, location and value
8.7
Romel M. Groups Philippines, June 20, 2014
Great location for a stay!

Great location, friendly and attentive staff, clean
8.7
Laurence B. Couples Australia, May 29, 2014
Convenient Central Location

Close to everything in the old quarter, fantastic friendly staff, good breakfast
9.3
Very good
Helen M. Couples Australia, May 14, 2014
Had great time. Happy staff. easy stay

Decor. Lovely staff. well appointed room. Relaxing quiet room away from street. Fabulous location in heart of old quarter. Off tiny food market street.
10
Couldn't fault anything. From mango juice welcome drink to checkout. Management were very helpful
Tammy B. Couples Australia, May 13, 2014
Friendly staff and wonderful location

Location, Staff and Clean Room
9.3
Christie I. Couples United States of America, May 12, 2014
Gem tucked away in a bustling city

Attentive staff, delicious welcoming mango smoothie, beautiful spotless room
10
This was the best part of our trip to Hanoi! The hotel is tucked away in a small alley in the middle of the busy city. Location is perfect, just a short walk to shopping and the night market. Staff are very attentive and knowledgeable. We were welcomed with refreshing mango smoothies and fresh fruit in our room. Great breakfast selection, including delicious pho. Front desk helped us with arrangements back to the airport. Extremely great value! Overall, I would highly recommend this hotel!!!
Jie Y. Solo travelers Singapore, May 11, 2014
Very good hotel staff

location, hotel service, clean
10
VERY SATISFIED, I wanted to send some postcards, the hotel staff helped me with the stamps. Very good service.

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Hanoi Elegance Ruby Hotel HanoiHanoi Elegance Ruby Hotel Hanoi - LobbyHanoi Elegance Ruby Hotel Hanoi - Guest RoomHanoi Elegance Ruby Hotel Hanoi - Guest RoomHanoi Elegance Ruby Hotel Hanoi - Guest RoomHanoi Elegance Ruby Hotel Hanoi - Guest RoomHanoi Elegance Ruby Hotel Hanoi - SurroundingsHanoi Elegance Ruby Hotel Hanoi - SurroundingsHanoi Elegance Ruby Hotel Hanoi - SurroundingsHanoi Elegance Ruby Hotel Hanoi - SurroundingsHanoi Elegance Ruby Hotel Hanoi - SurroundingsHanoi Elegance Ruby Hotel Hanoi - SurroundingsHanoi Elegance Ruby Hotel Hanoi - Family SuiteHanoi Elegance Ruby Hotel Hanoi - InteriorHanoi Elegance Ruby Hotel Hanoi - InteriorHanoi Elegance Ruby Hotel Hanoi - Guest Room

Customer Reviews - Hanoi Elegance Ruby Hotel, Hanoi

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