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Hanoi Elegance Ruby Hotel

3 Yen Thai Street, Old Quarter, Hanoi, Vietnam

Recent customer reviews

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Exceptional

9.3

based on
348 reviews

280 reviews in English

Value for Money
9.4
Location
9.3
Staff Performance
9.6
Hotel Condition/Cleanliness
9.5
Room Comfort/Standard
9.2
Food/Dining
8.6
All reviews (348)
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Helen M. Couples Australia, May 14, 2014
Had great time. Happy staff. easy stay

Decor. Lovely staff. well appointed room. Relaxing quiet room away from street. Fabulous location in heart of old quarter. Off tiny food market street.
10
Couldn't fault anything. From mango juice welcome drink to checkout. Management were very helpful
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Tammy B. Couples Australia, May 13, 2014
Friendly staff and wonderful location

Location, Staff and Clean Room
9.3
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Christie I. Couples United States of America, May 12, 2014
Gem tucked away in a bustling city

Attentive staff, delicious welcoming mango smoothie, beautiful spotless room
10
This was the best part of our trip to Hanoi! The hotel is tucked away in a small alley in the middle of the busy city. Location is perfect, just a short walk to shopping and the night market. Staff are very attentive and knowledgeable. We were welcomed with refreshing mango smoothies and fresh fruit in our room. Great breakfast selection, including delicious pho. Front desk helped us with arrangements back to the airport. Extremely great value! Overall, I would highly recommend this hotel!!!
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Jie Y. Solo travelers Singapore, May 11, 2014
Very good hotel staff

location, hotel service, clean
10
VERY SATISFIED, I wanted to send some postcards, the hotel staff helped me with the stamps. Very good service.
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Marvin A. Couples Philippines, May 4, 2014
Great service

Staff service was the best! The room rate with breakfast is nice as well, really good value for money.
7.7
Great: Staff service, breakfast, and room amenities. great value for money! Not so great: location, although the hotel is located in the old quarter, the hotel entrance is located in a small pavement, in line with people selling fruits, vegetables, and all other stuff on the streets. however, the hotel mitigate this by having a great service! heck, they will accompany you to the main road if you ask them to!
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Ong L. Couples Malaysia, May 2, 2014
very pleasant with attentive staff

great staff, central location, good breakfast
8.7
excellent
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Rishabh M. Solo travelers Australia, April 28, 2014
Good hotel. Great service

very friendly staff. Central Hanoi location. Nice clean rooms
9
good comfortable stay
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Hans-Joerg D. Couples New Zealand, April 24, 2014
It ís an excellent hotel with wonderful staff

Staff, rooms and location
10
Could mot have been better
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Lauren P. Couples Australia, April 19, 2014
Exceptional service, very comfortable hotel

Location, amazing service, good price
9.7
I work in the hospitality industry and the staff at the Hanoi Elegance Ruby hotel in Hanoi provided the best service I have ever experienced. We had a wonderful stay, thank you to all of the hotel staff.
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Steven O. Couples Australia, April 19, 2014
Very Good

Service, location, comfort
9.7
Excellent stay. Busy part of town
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Hanoi Elegance Ruby Hotel Hanoi - Family SuiteHanoi Elegance Ruby Hotel Hanoi - ExteriorHanoi Elegance Ruby Hotel Hanoi - Guest RoomHanoi Elegance Ruby Hotel Hanoi - Guest RoomHanoi Elegance Ruby Hotel Hanoi - Junior SuiteHanoi Elegance Ruby Hotel Hanoi - FacilitiesHanoi Elegance Ruby Hotel Hanoi - Guest RoomHanoi Elegance Ruby Hotel Hanoi - Guest RoomHanoi Elegance Ruby Hotel Hanoi - ReceptionHanoi Elegance Ruby Hotel Hanoi - LobbyHanoi Elegance Ruby Hotel Hanoi - Family SuiteHanoi Elegance Ruby Hotel Hanoi - Family SuiteHanoi Elegance Ruby Hotel Hanoi - Family SuiteHanoi Elegance Ruby Hotel Hanoi - Family SuiteHanoi Elegance Ruby Hotel Hanoi - Family SuiteHanoi Elegance Ruby Hotel Hanoi - Facilities in Family SuiteHanoi Elegance Ruby Hotel Hanoi - Family SuiteHanoi Elegance Ruby Hotel Hanoi - facilities in Family SuiteHanoi Elegance Ruby Hotel Hanoi - Family SuiteHanoi Elegance Ruby Hotel Hanoi - Junior SuiteHanoi Elegance Ruby Hotel Hanoi - Junior SuiteHanoi Elegance Ruby Hotel Hanoi - BathroomHanoi Elegance Ruby Hotel Hanoi - Decoration in roomHanoi Elegance Ruby Hotel Hanoi - Junior Suite Hanoi Elegance Ruby Hotel Hanoi - Red Wine and daily fruits in Junior SuiteHanoi Elegance Ruby Hotel Hanoi - Area and facilities in Junior SuiteHanoi Elegance Ruby Hotel Hanoi - Junior Suite with BalconyHanoi Elegance Ruby Hotel Hanoi - BathroomHanoi Elegance Ruby Hotel Hanoi - Guest RoomHanoi Elegance Ruby Hotel Hanoi - Junior SuiteHanoi Elegance Ruby Hotel Hanoi - Junior Suite Hanoi Elegance Ruby Hotel Hanoi - BathroomHanoi Elegance Ruby Hotel Hanoi - Junior SuiteHanoi Elegance Ruby Hotel Hanoi - Red Wine in Junior SuiteHanoi Elegance Ruby Hotel Hanoi - KitchenHanoi Elegance Ruby Hotel Hanoi - Healthy breakfast Hanoi Elegance Ruby Hotel Hanoi - KitchenHanoi Elegance Ruby Hotel Hanoi - KitchenHanoi Elegance Ruby Hotel Hanoi - KitchenHanoi Elegance Ruby Hotel Hanoi - KitchenHanoi Elegance Ruby Hotel Hanoi - KitchenHanoi Elegance Ruby Hotel Hanoi - Happy familyHanoi Elegance Ruby Hotel Hanoi - KitchenHanoi Elegance Ruby Hotel Hanoi - Fresh juice everyday Hanoi Elegance Ruby Hotel Hanoi - Lobby on second floorHanoi Elegance Ruby Hotel Hanoi - LobbyHanoi Elegance Ruby Hotel Hanoi - LobbyHanoi Elegance Ruby Hotel Hanoi - ReceptionHanoi Elegance Ruby Hotel Hanoi - Lobby on second floorHanoi Elegance Ruby Hotel Hanoi - Checking in for the guestsHanoi Elegance Ruby Hotel Hanoi - ReceptionHanoi Elegance Ruby Hotel Hanoi - Front Desk Hanoi Elegance Ruby Hotel Hanoi - Checking in for the guestsHanoi Elegance Ruby Hotel Hanoi - ReceptionHanoi Elegance Ruby Hotel Hanoi - ReceptionHanoi Elegance Ruby Hotel Hanoi - HE Ruby’s teamsHanoi Elegance Ruby Hotel Hanoi - ReceptionHanoi Elegance Ruby Hotel Hanoi - Travel desk in lobby areaHanoi Elegance Ruby Hotel Hanoi - Reception


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