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Very good 8.0
Based on 81 reviews

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About Hanoi Eternity Hotel

Description

This family-owned property is located in the city center where major banks and cultural sites are located within a few minutes’ walk. It takes a short five-minute drive to Sword Lake and VinCom Tower. Rooms exude a relaxing ambiance for all guests to enjoy while modern facilities can also be expected. The hotel offers a range of services to meet both corporate and leisure travelers, including arranging full day or half day tours, airport pick-ups, and business facilities.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • massage

Food & beverage

  • 24-hour room service
  • room service
  • restaurant

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Check-In From: 10:00 AM
Check-Out From: 12:00 PM
Distance from City Center: 0.2 Km
Distance to Airport: 25 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 11
Number of Restaurants: 1
Number of Rooms : 28
Parking Fee (per day): 150000 VND
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2010
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Agoda Verified Reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 6.8
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 6.8

6.8 Bach N.
Vietnam
May 15, 2016
Advertising information is not true
Website says room with twin bed but just provides 1 bed. Pay 10 per night bucks more for another bed.

8 Puay T.
Singapore
May 01, 2016
Value for money
My third time staying. For the price really nothing to complain about. The staff are excellent and very responsive. Location is very good with decent chinese vietnamese and Indian food within walking distancr

8 Pawadee P.
Thailand
April 13, 2016
Very close to ICE exhibition hall.
Very close to ICE exhibition hall by walk three minute.

7.6 Pawadee P.
Thailand
April 10, 2016
Close to ICE exhibition hall.
Close to ICE exhibition hall by walk 3 minute.

8.7 Robert L.
Indonesia
December 14, 2015
great location near ICE
location, price, comfortable Hotel
I actually already made my review earlier, due to the needs of extend for another days, I decided to stay in the same hotel. so you know if I didn't move to another hotel, meaning, this hotel is good.

8.3 Robert L.
Indonesia
December 10, 2015
the closest decent hotel to the ICE
location, cleanliness, price
I choose this hotel because of the location as I was on a business trip for attending an exhibition. also the price is reasonable. probably in term of value & quality this is the best hotel you can find in Hanoi

7.7 Thomas V.
Australia
October 10, 2015
Close to Train Station Nice Rooms
Modern, Clean, Friendly
My office is located near to the HaNoi main train station so I chose this hotel on location primarily. I was surprised at how modern and clean the rooms were. Bed comfortable and shower hot. Breakfast was not very nice, but OK considering the price.

8.3 Pawadee P.
Thailand
September 14, 2015
Close to ICE Exhibition Hall
Comfortable , Good staff , Nice location
Very close to ICE exhibition hall by walk 3 minutes. Clean room with comfortable. Good staff and breakfast it is ok. Close to Vinacom mall by 10 minutes by taxi and 30 minutes to Royal city mall.

8 Kenji S.
Japan
September 14, 2015
good response customer serviese
serviese, price, clean room
good customer serviese, always try to take care of customer

9.7 Jean-Francois C.
France
July 29, 2015
Excellent service, super clean, very strong WiFi
staff effectiveness and friendliness, value for money, cleanliness
The staff effectiveness and friendliness was superb, the value for money is great, and the cleanliness is impeccable. As a token of the high quality management, the hotel sent a car to pick me up at the airport. However the car driver did not find me. So I had to take a taxi at my expense. The hotel paid for the taxi on my arrival and did not charge me for the driver they sent, as the manager said they wanted to take full responsibility for the inconvenience. With such level of service and responsibility, this hotel should have great customers' loyalty. I will stay again for sure.


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