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Hanoi Eternity Hotel

32 Yet Kieu, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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"staff effectiveness and friendliness, value for money,..."

  • Jean-Francois, France
  • July 28, 2015
  • Area: Hoan Kiem District
  • Rooms : 28
  • Free Wi-Fi

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Room Types
Max
Rates
Standard Room
Standard Room
Superior
Superior
Deluxe
Deluxe
Grand View Suite
Grand View Suite

 

When would you like to stay at this hotel?

Features of Hanoi Eternity Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

bicycle rental

business center

car hire

car park

concierge

currency exchange

elevator

executive floor

express check-in/check-out

family room

laundry service

meeting facilities

newspapers

restaurant

room service

safety deposit boxes

salon

shops

shuttle service

smoking area

tours

Sports and Recreation

massage

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

English

Vietnamese

 

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This family-owned property is located in the city center where major banks and cultural sites are located within a few minutes’ walk. It takes a short five-minute drive to Sword Lake and VinCom Tower. Rooms exude a relaxing ambiance for all guests to enjoy while modern facilities can also be expected. The hotel offers a range of services to meet both corporate and leisure travelers, including arranging full day or half day tours, airport pick-ups, and business facilities. This family-owned property is located in the city center where major banks and cultural sites are ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s)
Stay for free if using existing bedding.

Guests over 9 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
18 USD

Check-In From
10:00 AM

Check-Out Until
12:00 AM

Distance from City Center
0.2 Km

Distance to Airport
25 Km

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
11

Number of Restaurants
1

Number of Rooms
28

Parking Fee (per day)
150000 VND

Room Voltage
220

Time to Airport (Minutes)
45

Year Hotel Built
2010


Recent customer comments

Filter by Traveler Type

 

Very Good

7.9

from 69 reviews

Value for Money
8.0
Location
7.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.2
Food/Dining
6.8
All reviews (69)
Sort by:
Jean-Francois C. Business travelers France, July 28, 2015
Excellent service, super clean, very strong WiFi

staff effectiveness and friendliness, value for money, cleanliness
9.7
The staff effectiveness and friendliness was superb, the value for money is great, and the cleanliness is impeccable. As a token of the high quality management, the hotel sent a car to pick me up at the airport. However the car driver did not find me. So I had to take a taxi at my expense. The hotel paid for the taxi on my arrival and did not charge me for the driver they sent, as the manager said they wanted to take full responsibility for the inconvenience. With such level of service and responsibility, this hotel should have great customers' loyalty. I will stay again for sure.
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Peggy C. Solo travelers Malaysia, July 8, 2015
Good hotel with nice staffs

Near to exhibition hall, hotel staffs are friendly and helpful, room is clean and spacious.
8.3
Good.
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Douglas W. Couples United States of America, May 2, 2015
Short stay

TV worked
8
We used this hotel provided by our travel agent for a quick clean up (shower and brushing our teeth), after getting off the night train from Sapa, at 6:00 AM in the morning. Then after one hour we caught our Van / Bus to the Bay for our next tour. The room was all we needed. Clean, well light, with a hot shower. They had breakfast available for an additional charge. The quality was poor and the waitstaff did not speak English so that did not go well. The hotel manager did speak English well and was helpful, but he was too rushed at that time to help us.
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Jeremy C. Business travelers Malaysia, March 20, 2015
Perfect for the price!

Staff, Internet, Location
8.3
What else could I say? They even help me to buy the local sim card without additional charges! Perfect! So far my experience in Hanoi is impressive, hope they remains!
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Supoj B. Business travelers Thailand, November 7, 2014
So Good

Good for Reception, Good for Serviecs Mine, Good for Sympathize
7.7
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Widya H. Business travelers Indonesia, October 31, 2014
Good location, comfort room and bed

Good location, comfort room and bed
8.3
Great experience, good room, comfort bed. Hot water not too hot, also need improvement for breakfast.
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Kao H. Business travelers Vietnam, June 25, 2014
convenient place to stay

convenient, cheap and friendly staff
6.3
Staff is great and helpful even it is very late at night, bathroom was awesome but the bed linens were kinda old and thin, but overall, if you are just looking for a place to sleep over the night then it is the one.
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Michael P. Families with older children Australia, March 30, 2014
My Stay

Location; staff; Comfort
9
Very Pleasant.
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Waikin L. Business travelers Hong Kong, March 13, 2014
Just in down town and exhibition hall.

Just in down town and exhibition hall. within 50 meters.
8.3
Just in down town and exhibition hall. within 50 meters. Service is good but room smell.
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Emma W. Couples United Kingdom, January 3, 2014
excellent service

friendly staffs, excellent service, easily access
10
My husband and I are very happy with everything about the hotel. Staffs were friendly and helpful. They always tried their best to help us.
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< Previous page 1 - 10 of 69 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • Hanoi Railway Station (0.1 Km / 2 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.9 Km)
  • Noi Bai International Airport (21.9 Km)
Customer comments:
  • "Convenient location" , "Great value for money" , "Staff"
Top attractions in the area:
  • Quan An Ngon (0.3 Km / 4 min walk)
  • Hoa Lo Prison (0.4 Km / 5 min walk)
  • Thien Quang Lake (0.6 Km / 8 min walk)
  • Museum Of Vietnamese Women (0.8 Km / 10 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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