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Hanoi Evergreen Hotel

21 Hang Dong street, Hang Bo Ward, Hoan Kiem District, Old Quarter, Hanoi, Vietnam 10000 (Show on map)

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Area: Old Quarter Number of Rooms: 26
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 89 reviews

Value for Money
8.4
Location
8.2
Staff Performance
8.7
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
6.6
All reviews (89)
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David M. Solo travelers United Kingdom, June 9, 2015
A great place to stay

The entire staff
8.3
I had a great stay at this hotel. I had one of the more expensive rooms, which still fall into the budget category. Don't expect the Ritz, but do expect a clean comfortable room with excellent air-con, powerful wifi, good selection of sports/movie channels and comfy beds with pristine linen. What made this hotel extra special was the staff performance throughout. The whole team on reception are a credit - welcoming me both by name and with a smile every time, offering helpful information and suggestions when asked, but never once pushing me to book a tour etc. Small things that make a big difference. A welcome change from most budget hotels in Hanoi where a simple walk through reception usually includes a persistent hard sell for trips to Halong Bay, Sapa etc. A special thank you to Hien who greeted me so warmly when I checked in, and for being such a friendly person to talk to. Congratulations to all at the hotel for doing an excellent job during my stay. :-)
Philippe A. Solo travelers United States of America, June 4, 2015
Great hotel, will use again

Very friendly staff, clean room, great location
10
When my minibus from the airport dropped me off in the middle of the Old Quarter of Hanoi it was my first night in Southeast Asia and I had no idea what to expect or what to do next. The staff at the Hanoi Evergreen hotel were extremely helpful on my first night and during my entire stay. I stayed in a single room, which was the right size and had a clean bathroom and air-conditioning. I later booked a trip to Sa Pa with the hotel as the prices were competitive with the booking office down the street. I think the hotel staff is first class, genuinely helpful instead of constantly upselling like a lot of other establishments. I had a great time in Hanoi, and a lot of it is thanks to the Evergreen Hotel.
Encore L. Solo travelers China, June 3, 2015
Small room

no
5.7
just so so
Jennifer C. Solo travelers Philippines, May 23, 2015
problematic stay, airport pick-up too expensive

location
5.3
my room wasn't clean enough when I arrived. bed bugs. poor toilet configuration. not going back there.
Olivier T. Couples France, April 24, 2015
Very helpful staff, nice location

Staff, Location and trip advise
9
We booked two tours from the hotel (Halong Bay 3D/2N and Sapa 2D/3N). The staff was very helpful and didn't push us at all to book with them. Both trips were great and really well organized. Thanks a lot evergreen !! About the hotel itself, the rooms are really clean and the location is perfect.
William G. Groups United States of America, April 19, 2015
Very small rooms

Helpful staff, English TV channels
6
Rooms were super small. Had to sit sideways to use the toilet because the bathrooms were so tiny. The staff wasn't accomidating when we had a friend from our group arrive later. After that the staff was helpful, but there are much better options closer to the downtown area that we stayed at later in the trip.
Chonticha H. Couples Belgium, April 10, 2015
Better than the price

cleanliness, location, comfortable bed
9
The hotel is well located. You can eat and move around easily. Their beds are incredibly comfy for the price. Rooms are a bit old but very clean.
Heather L. Solo travelers United Kingdom, April 4, 2015
Good location for tourists

Location, helpful staff, cleanliness
7.7
Good cheap stay, mouldy walls but otherwise clean, good location, helpful staff
Oliver S. Couples Germany, March 15, 2015
Good Location for a good Price but not good Rooms

Location, Free room Upgrade, price
6.3
we stayed just one night there. Staff was friendly and gave us a free room upgrade. We do not had food there so we can't rate it. The air in the room was very wet and there were a lot of mold on the walls. For that price it was ok for one night but the mold should be removed!
Eugenio V. Couples Mexico, March 13, 2015
Quiet part of the Old Quarter

You get new towels everyday, staff speaks English, very helpful and willing and its in the heart of the city but not noisy as other old quarter parts
9.3
Although in an 8 people dorm I felt I had a room for myself because each bed has a fan, own light and curtain that gives you the necessary sense of privacy. The staff spoke very good English and answer all my questions always providing extra information. It is in the Old Quarter but not in the heart which is good because is more quiet at night and gives faster access to other parts of the city such as the Ho Chi Minh Mausoleum.

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