Excellent 8.8
Based on 182 reviews

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About Hanoi Focus Hotel

Description

Designed for both business and leisure travel, Hanoi Focus Hotel is ideally situated in Old Quarter; one of the city's most popular locales. The city center is merely 0.0 km away and the airport can be reached within 45 minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Hanoi hotel. The hotel provides 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas, room service to ensure our guests the greatest comfort.

Hanoi Focus Hotel is home to 25 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at Hanoi Focus Hotel.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Airport transfer
  • Rental car
  • Bicycle rental

Food & beverage

  • Room service
  • Restaurant(s)

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Tours

On-site facilities

  • Family room
  • Elevator
  • Smoking area

Health and security

  • front desk [24-hour]

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 450000 VND
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 km
Distance to Airport: 32.2 km
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 25
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 45
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.3
  • Room Comfort/Standard 8.8
  • Service 9.1
  • Value for Money 9.0
  • Food/Dining 7.5

GOO L. from Malaysia
Couples
Stayed one night in August 2016
reasonable price with good location
This hotel staffs are very polite and helpful. Envinronment is clean and what you pay for. Location is just nice for you to access to nice restaurant, lake and souveniours shop. They also arrange for airport transport which is only 15usd.
Reviewed August 16, 2016

Raymond S. from United States
Couples
Stayed 3 nights in August 2016
good place to stay
freindly staff, great location, comfortable rooms
Reviewed August 05, 2016

Janghyun R. from South Korea
Solo travelers
Stayed 4 nights in July 2016
If you travel lonely, you make sure choose hanoi focus hotel.
Staff is best of best. In my case, I had staied here 2 time per weeks. First time, I arrived hanoi city. Second times, when i come back hanoi from Danang. Actually, when i go to airport by taxi, but I ask staff taxi when i go to airport 2 way. I think very good service with charge. In traveling case, very near from beer's street, hoemkiem's lake, Bunja dak kim and night market. It was comfortable.
Reviewed August 03, 2016

Hyojung Y. from South Korea
Solo travelers
Stayed 3 nights in July 2016
Great location off set by disappointing housekeeping
As other reviewers have noted, the hotel is located right beside the Hoan Kiem lake and all the restaurants worth going are also within walking distance. The room is small but has everything that you need, including strong wifi and fully functioning air condition. I honestly have no problem with the small hotel room and I can even do with the incredibly thin walls which makes all the conversations in the hall way audible in the room. The truly disappointing aspect lies in the way the hotel does not seem to take care of its assets. There is generally a bit of dust everywhere in the room. And what really bugged me was the weird wooden mat that was fixated on the shower stall. At a slight glance, I could see the many strands of hair from guests who had stayed before me. Whatever the purpose of the wooden mat is, once it is there, I guess they don't consider it worth cleaning underneath it every once in awhile. I had housekeeping once and even after things had been cleaned I saw that the soap I had dropped the day before was still there. Apparently, they don't consider the shower stall part of the cleaning area. What's more the small tube of shampoo provided by the hotel had weird brown gunk in the opening area. I was persuaded enough to use the soap instead. Otherwise, the staff seemed kind and accommodating. The receptionists all speak English and seemed willing to help. Even the housekeeping people were nice. And the breakfast is quite nice, actually more varied and tasty than the other three hotels I stayed in Vietnam. There are many, many advantages to this hotel and the price is a bargain. Had the cleaning been more up-to-par, I think I would've given this hotel five stars. Just because its relatively cheap doesn't mean a hotel has to be run without enthusiasm.
Reviewed July 31, 2016

DooYong L. from South Korea
Solo travelers
Stayed 3 nights in July 2016
Kind and Clean
gooood
Reviewed July 15, 2016

Jian K. from Malaysia
Groups
Stayed 3 nights in May 2016
Mr
Overall, great stay!
Reviewed May 16, 2016

Pei S. from Malaysia
Couples
Stayed 2 nights in April 2016
Can be improve further
Overall is satisfactory. However, the facility and breakfast shall be improved further. The window blind, shower tap and toilet flushing not functioning well. Limited choice for breakfast.
Reviewed May 14, 2016

Vinh N. from Vietnam
Couples
Stayed one night in May 2016
Good
Staff polite and friendly. Breakfast start at 7.00am is too late.
Reviewed May 06, 2016

Yoshiaki M. from Japan
Solo travelers
Stayed 2 nights in April 2016
Hotel was great overall but taxi arranged by hotel to airport was trying to rip me off
Hotel was great overall but one thing at very last I was upset about taxi which was arranged by hotel. I've asked hotel to arrange a taxi to go to airport. It was 16USD. When I got airport, the driver asked me to pay additional 50000 VD as the money he got from hotel was not enough. I showed the receipt from hotel then he asked me to paid toll fee and parking fee. I didn't see the driver paid any fee on the way to airport, so I denied to pay. He kept asking me to pay additional. I told him that I would call hotel. Them he told me that go way. My advice to all traveller to this hotel to check it, then he gave up and told me to go away. Here is an advice from me. Please do not forget to grab a receipt from hotel and make sure at reception you don't need to any additional to the airport.
Reviewed May 02, 2016

Crystal B. from Hong Kong
Couples
Stayed one night in April 2016
Lovely!
The sweetest and most accomidating hotel staff I've ever experienced. The rooms was clean, great breakfast and perfect location.
Reviewed April 28, 2016



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