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Exceptional 9.1
Based on 289 reviews

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About Hanoi Golden Moon Hotel

Description

Set in the historic area of the Old Quarter, Hanoi Golden Moon Hotel offers an ideal base to explore the charming city and its local attractions. From the property, you are within easy walking distance to the lively Hoan Kiem Lake, where both tourists and locals gather for its picturesque scenery and calming atmosphere. Enjoy exploring Hanoi with its unique culture and traditional architecture before relaxing in the comfort of the hotel’s warm and welcoming guestrooms. Each room at the property is designed with your comfort in mind to ensure a pleasant stay. A great location and guaranteed comfort is what you’ll find at Hanoi Golden Moon Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • shuttle service
  • bicycle rental

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • postal service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • fireplace
  • facilities for disabled guests
  • elevator
  • executive floor
  • library
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • printer
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Stay for free if using existing bedding.
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 17
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2014
Year Hotel Last Renovated: 2015
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Recent customer comments

Filter by traveler type
Exceptional



  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 9.5
  • Room Comfort/Standard 9.0
  • Service 9.4
  • Value for Money 9.3
  • Food/Dining 7.9

10 Mohit G.
India
June 26, 2016
Great Hotel
Great location, excellent breakfast, good room

7.2 Hendrik K.
Indonesia
June 23, 2016
Good value for money
Good value for money

8.4 Daniel F.
United States
June 20, 2016
Stay
For the most part the hotel was a good value for what Hanoi had to offer. I found it a bit strange that they closed the security shutter at 11 pm when I never go home before then. Staff was friendly and always willing to assist.

8.8 Quirine M.
Netherlands
June 14, 2016
Great place to stay in hanoi
Nice location in old quater, super helpfull staff and large rooms with comfortable beds!

9.2 Lara C.
Vietnam
June 04, 2016
Great Little Place
Lovely staff. Nice rooms

9.2 Vekit B.
Thailand
May 24, 2016
Really good services by the staff, Excellent location
Location is great in the Old Quarter with plenty of food and café around. The room was good and clean, especially reasonable compare to the price. Breakfast was good enough with plenty of choices to choose from. But the most impressive thing about this hotel is the staff who everyone of them goes beyond their duties to make you feel so welcome. They even tried their best to track my lost phone in a taxi and got it back to me within a few hours before my flight (Big thanks to the taxi too). Definitely recommended...

10 Rahmat S.
Singapore
May 24, 2016
One of the best Hotel i've stayed in Hanoi
We've been jumping around hotels a lot during our 1 week trip in Hanoi. Golden Moon was the best so far. Friendly staffs. Room was fabulous. The hotel has an elevator which we really need it after our intense hike to Mt. Fansipan. Overall i would highly recommend this place for solo travellers and couples who are looking for place called home.

5.6 MINHA S.
South Korea
May 22, 2016
so so
staff was so kind but bathroom was not really clean. and i booked the tuor that the staff recommended, the guide of tour was bad so i felf bad.

9.6 Jessica T.
Australia
May 09, 2016
Great Value
Friendly staff, comfortable clean rooms, tasty breakfast, good location. Would stay again.

8 Ang T.
Singapore
May 08, 2016
Nice room ,good location, reasonable price
The overall experience was good. There is no hassles checking in/out. Everything went off smoothly.


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