Exceptional 9.1
Based on 299 reviews

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About Hanoi Golden Moon Hotel

Description

Set in the historic area of the Old Quarter, Hanoi Golden Moon Hotel offers an ideal base to explore the charming city and its local attractions. From the property, you are within easy walking distance to the lively Hoan Kiem Lake, where both tourists and locals gather for its picturesque scenery and calming atmosphere. Enjoy exploring Hanoi with its unique culture and traditional architecture before relaxing in the comfort of the hotel’s warm and welcoming guestrooms. Each room at the property is designed with your comfort in mind to ensure a pleasant stay. A great location and guaranteed comfort is what you’ll find at Hanoi Golden Moon Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • shuttle service
  • bicycle rental

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • fireplace
  • facilities for disabled guests
  • elevator
  • library
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • fax machine
  • printer
  • ATM
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Stay for free if using existing bedding.
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 17
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2014
Year Hotel Last Renovated: 2015
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Verified traveler reviews

Filter by traveler type
Exceptional



  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.7
  • Location 9.5
  • Room Comfort/Standard 9.0
  • Service 9.4
  • Value for Money 9.3
  • Food/Dining 7.9

Mark L.
Singapore
July 27, 2016
Value for money
Good location and value for money. Staff were friendly as well.

Christine H.
Vietnam
July 23, 2016
great hotel
great hotel

Sean M.
Canada
July 14, 2016
Great Hotel in the heart of the Old Quarter
Great place to stay! Amazing staff, good value and fantastic breakfast included. Upon arrival, we were upgraded to a very nice room. AC in the room doesn't work that we'll, struggled to keep it cool. The bed was big, but hardest bed I've ever slept on. Nevertheless, we still thought this was one of the better places we have stayed in Vietnam. Thank you for making us feel so welcome and taken care of!

Duy L.
Vietnam
July 08, 2016
Comfortable, pleasant, nice staff!
This is a good hotel to stay in Hanoi. It's near the old quarter and the other tourist sites, really easy to walk around. The staff were nice and polite. The room was clean. And with breakfast included in the prices, there was hardly anything I felt dissatisfied with.

Raquel M.
Spain
July 03, 2016
Excellent!
Clean, quiet and big room (we had a road view room), friendly staff, excellent buffet breakfast (variety and quality). Excellent location near all the touristic spots, shops, restaurants, and so on. Also easy to get from the airport by bus 86. We also booked with this hotel the 'halong bay cruise' 2 days-1night trip (oasis bay cruise): Value for money, clean, full of activities (jacuzzi, sauna, tai chi, canoeing, karaoke, fishing, karaoke...), friendly staff.. we felt like kings! After returning from the cruise, the hotel offered us free refrigerators and a shower. They also kept our luggages while visiting the city ( even if we were not staying that night there, cz all rooms were already booked). They also gave us some tips for visiting and eating, and help us with all our queries. Totally recommended and we will return if again in hanoi, with no doubt! Special thanks to Ruby and Peter, super helpul and friendly)

Ngoc N.
Vietnam
June 28, 2016
The bed is terrible and many facilities features did not work properly.
The staffs were super nice but I had trouble sleeping at night as the bed was not level and you could hear a lot of noises surrounding your bedroom. One night, there were a fight in the upper floor at 2am, and I could hear every noise and movement. I really had a hard time sleeping during my stay in this hotel.

Mohit G.
India
June 26, 2016
Great Hotel
Great location, excellent breakfast, good room

Hendrik K.
Indonesia
June 23, 2016
Good value for money
Good value for money

Daniel F.
United States
June 20, 2016
Stay
For the most part the hotel was a good value for what Hanoi had to offer. I found it a bit strange that they closed the security shutter at 11 pm when I never go home before then. Staff was friendly and always willing to assist.

Quirine M.
Netherlands
June 14, 2016
Great place to stay in hanoi
Nice location in old quater, super helpfull staff and large rooms with comfortable beds!



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