Excellent 8.8
Based on 349 reviews

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About Hanoi Graceful Hotel

Description

Nestled in the heart of Old Quarter, Hanoi Graceful Hotel is an ideal spot from which to discover Hanoi. The hotel is not too far from the city center: just 0.5 Km away, and it normally takes about 40 minutes to reach the airport. A well-kempt environment and its proximity to Nam Tailor, Halong Bay Day Tours, Houng Sen give to this hotel a special charm.

Hanoi Graceful Hotel also offers many facilities to enrich your stay in Hanoi. The hotel provides free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, photocopying to ensure our guests the greatest comfort.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, additional toilet, complimentary instant coffee, complimentary tea, towels. Throughout the day you can enjoy the relaxing atmosphere of the massage. Whatever your purpose of visit, Hanoi Graceful Hotel is an excellent choice for your stay in Hanoi.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service
  • Bicycle rental

Fitness & recreation

  • Massage(s)

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Shared kitchen

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Postal service
  • Ticket service
  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Family room
  • Elevator
  • Salon
  • Smoking area
  • Shared lounge/TV area

Health and security

  • 24-hour security
  • Safety deposit boxes
  • Lockers

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • French
  • Vietnamese
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Policies

Child and extra bed policy
Children 0-5 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 Km
Distance to Airport: 35. Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 25
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2012
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 9.4
  • Value for Money 9.1
  • Food/Dining 7.8

KUNWAR S.
India
August 24, 2016
Good stay
Staff was so helpful

addison A.
Australia
August 22, 2016
excellent service and people there... everyone super friendly and helpful
the staff are fantastic... all happy and helpful... couldn't be better.. hotel clean and tidy breakfast good....

Lorah Y.
Philippines
August 16, 2016
Best value for your money
Place is perfect when you want to stay in the Old Quarter. Ho Kiem Lake, St. Joseph's Cathedral and stores are within the vicinity and all are walking distance. Staff are very helpful, approachable and really attend to your needs. Upon entering the hotel, we were welcomed by warm greetings from the staff. Room was spacious and with complete amenities. Aircon was not cold though and slow drainage in shower. As for breakfast, not so much choices but still they had enough food. They serve the usual eggs, hams, bread and jam. With hotels in Hanoi, they usually don't serve breakfast buffet so very understandable. Highly recommended! Best value for your money :)

ONYEDIKACHI K.
Malaysia
August 16, 2016
Best hotel I have been to. Excellent staff.
Facilities are standard as expected in any hotel of their rating. The staff are excellent and always willing to help

Hao S.
Malaysia
August 10, 2016
Great for money
Lovely room, friendly and utmost helpful staff. Most importantly good location, situated in the old quarter, everything is within walking distance.

Jessica A.
United States
August 06, 2016
great hotel
Lisa at the front desk was amazing. Our room was not ready so she placed us in a sister hotel, she actually rode with us in the taxi to make sure it all went well at check in. She also recommended many cool things in the city to do, very nice stay! Thank you Lisa!

Thanh T.
Norway
July 30, 2016
Very helpful staff
All of the staff were helpfull. We enjoyed our stay in Graceful Hotel. The breakfast was simple but good. We got some trouble with booking flight tickets from Vietnam Airlines, the receptionist helped us eventhought his shift was over.

Uthumporn H.
Thailand
July 26, 2016
Would stay here again
It was a good stay.. clean and centrally located,, far away from the noisy road in old quarter

Eric S.
Singapore
July 26, 2016
1 night stay
Breakfast can offer local food such as pho instead of American breakfast. My room is near the stairs which is noisy at night as the staffs/customer will be walking up and down. If you are a light sleeper, do request for a room further away from the stairs.

Ah C.
Malaysia
July 24, 2016
Great location and very helpful staff
My family of 3 recently had our stay at Hanoi Graceful Hotel from 17 July till 19 July and then we placed another night from 21st to 22nd, as we were at Halong Bay from 19th till 21st. We had the Executive Room with Balcony during our stay and the price per night was around RM200+. The price was worth it as it includes a breakfast buffet too. The staffs have a good fluency in English and are super warm and friendly. Despite our early flight home at 5.30AM, the staff had our breakfast packed for us, which was very kind of them. Apart from that, location is great as it is in Old Quarters. It is also walking distance to Hoan Kiem Lake and the Water Puppet Theater. Lots of food selection from local Vietnamese cuisine to the multinational fast food chains. Enjoyed my stay very much and would definitely stay there again if I'm back in Hanoi. Written on 24 July 2016



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