Excellent 8.8
Based on 330 reviews

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About Hanoi Graceful Hotel

Description

Well-positioned in Old Quarter, Hanoi Graceful Hotel is the ideal point of departure for your excursions in Hanoi. The excitement of the city center is only 0.5 Km away. A well-kempt environment and its proximity to Museum Of Independence, Old Quarter, Hang Ngang Hang Dao give to this hotel a special charm.

At Hanoi Graceful Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Hanoi Graceful Hotel is home to 25 bedrooms. All are tastefully furnished and many even provide such comforts as complimentary tea, towels, additional toilet, complimentary instant coffee, television LCD/plasma screen. The complete list of recreational facilities is available at the hotel, including massage. Enjoy unparalleled services and a truly prestigious address at the Hanoi Graceful Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • massage(s)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • shared kitchen

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • salon
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • safety deposit boxes
  • lockers

Business & money services

  • photocopying
  • fax machine
  • printer
  • ATM
  • currency exchange

Languages Spoken

  • English
  • French
  • Vietnamese
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Policies

Child and extra bed policy
Children 0-5 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 19 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 Km
Distance to Airport: 35. Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 25
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2012
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 9.4
  • Value for Money 9.1
  • Food/Dining 7.8

Uthumporn H.
Thailand
July 26, 2016
Would stay here again
It was a good stay.. clean and centrally located,, far away from the noisy road in old quarter

Eric S.
Singapore
July 26, 2016
1 night stay
Breakfast can offer local food such as pho instead of American breakfast. My room is near the stairs which is noisy at night as the staffs/customer will be walking up and down. If you are a light sleeper, do request for a room further away from the stairs.

Ah C.
Malaysia
July 24, 2016
Great location and very helpful staff
My family of 3 recently had our stay at Hanoi Graceful Hotel from 17 July till 19 July and then we placed another night from 21st to 22nd, as we were at Halong Bay from 19th till 21st. We had the Executive Room with Balcony during our stay and the price per night was around RM200+. The price was worth it as it includes a breakfast buffet too. The staffs have a good fluency in English and are super warm and friendly. Despite our early flight home at 5.30AM, the staff had our breakfast packed for us, which was very kind of them. Apart from that, location is great as it is in Old Quarters. It is also walking distance to Hoan Kiem Lake and the Water Puppet Theater. Lots of food selection from local Vietnamese cuisine to the multinational fast food chains. Enjoyed my stay very much and would definitely stay there again if I'm back in Hanoi. Written on 24 July 2016

trevor W.
Malaysia
July 22, 2016
Excellent Hotel
What a find, a hotel that cares! The staff are with excellent customer service skills, nothing is too much trouble and always a smile! The rooms are very clean and comfortable, breakfast good, everything good. Will always use Hanoi Graceful Hotel when I visit Hanoi

Mark M.
Philippines
July 20, 2016
The Best Hotel Staff EVER !!
The moment i arrived and the moment i left, there hasn't been any bad experience with the staff... they had been so far the best there is in a hotel from Lee to the rest of the crew. They always had smile, and will try to accommodate all the request you have in the capacity of its availability. They are very welcoming and is always there to help. I will def go for Hanoi Graceful Hotel again whenever i go back ... You can feel a family atmosphere with them.... Excellent . Good Job ...

Daniel M.
United States
July 18, 2016
Graceful
Everything was fantastic, especially the staff

Samara H.
Australia
July 17, 2016
A great place in the heart of Hanoi
Great location, great breakfast and really friendly and helpful staff.

Rajib R.
Bangladesh
July 15, 2016
ok
support needed

damon M.
Australia
July 15, 2016
Ok
A few hiccups but alright better around but there is worse as well

Carrie C.
Hong Kong
July 13, 2016
good value, but a bit old
Location is good in Old Quater, and quite close to night market. hotel is a bit old and i think most of the hotels in Old Quater are similar old. there'r some bugs and i think cos it's old wood and building. other than that, it's fairly clean, good value. We had the balcony room with street view.


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