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Hanoi Guest House

85 Ma May Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam

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Features of Hanoi Guest House


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • bicycle rental
  • car hire
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • fax machine
  • fireplace
  • laundry service
  • lockers
  • luggage storage
  • newspapers
  • photocopying
  • printer
  • private check in/check out
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shuttle service
  • smoking area
  • tours

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • Vietnamese

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Hotel description
Located in the lovely area of Old Quarter, Hanoi Guest House enjoys a commanding position in the sho...see more Located in the lovely area of Old Quarter, Hanoi Guest House enjoys a commanding position in the shopping, sightseeing, culture hub of Hanoi. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as 87 Ma May, Cau Go Street, Hang Ngang Hang Dao.

Take advantage of a wealth of unrivaled services and amenities at this Hanoi hotel. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find complimentary tea, locker, towels, fireplace, scale. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Hanoi Guest House.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (176)

Business travelers (2)

Couples (100)

Solo travelers (34)

Families with young children (5)

Families with older children (11)

Groups (24)

Excellent
8.8
Value for Money
9.0
Location
9.4
Staff Performance
9.1
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.8
All reviews (176)
Sort by:
Chamaree K. Couples
Australia, January 16, 2016
Excellent service & great value

Staff are extremely helpful, friendly & warm. No complaints at all.
9
For a budget hotel, this is very good value. When we arrived the local street market was on & so the streets were blocked off. The driver called the hotel & a concierge walked 3 blocks to get our bags to take back to the hotel. I offered to help him with bags, but he insisted on carrying them all. All the staff are super friendly, the room was very clean & comfortable. Can't really fault this place at all. It's rated as a 2 Star but should probably be 2.5-3. If there were any downside, I'd only say that the dining room is small & gets tight during breakfast & the bed has only 1 pillow per person. Certainly nothing to complain about. The location is good for eating & drinking, or clubs are close if that's what you want, & the street market looked great. We arrived after 10pm, & everything closes by 11, except the bars, so finding a meal took a while. I would definitely recommend this hotel, especially if you're on a budget- good service, clean, decent breakfast & good value for money.
Melanie G. Couples
Switzerland, December 23, 2015
Excellent hotel

Clean, charmant and cheap
9.7
With my husband we stayed twice in this hotel and really recommend it. The hotel has a prefect location, the breakfast is included and very good, the rooms are nice and clean, and the personnel is very friendly and helpful (and they dont try to sell you various tours - as most of the others hotels which is very pleasant)! And the wifi is very good! The first time we stayed two nights in a deluxe room with bathtub and plenty of space. The room was great. The second time we stayed one night in a standard room. No bathtub and less space than the first one but still clean and pleasant. I would definitively recommend you to stay there of you look for something central, clean and friendly. But in case you stay there be careful with the SPA next door (Paradise SPA) its realllly bad!
Chin K. Couples
Singapore, November 10, 2015
5 days in Hanoi

The Hotel Staff are very professional, polite and very helpful.
8.3
Seah K. Couples
Singapore, October 08, 2015
A very pleasant stay

Cosy room, helpful staff, good location
8
We were upgraded to a deluxe room and it was really cosy, clean and comfortable. The hotel provides complimentary snacks and drinks. The staff spoke good English and was helpful and highly initiated. There are many eateries and souvenir shops located on the same street. The only downside was the unstable wifi reception at the higher floor during our stay.
lesley J. Families with young children
Australia, October 09, 2015
Clean and comfy

Clean, location, friendly staff
8
Great BUT their taxi service to airport over priced as well as booking train tickets. We were charged $36 U.S. For a 2 hour trip that should have cost us $12
Gary B. Couples
New Zealand, September 26, 2015
Great stay hanoi guest house

The position , the lovely helpful staff and the balcony rooms.
10
Enjoyable ...Quiet at night. WiFi was a bit irratic because of weather ...not hotels fault. Very apologetic. The staff were so helpful and so nice. Breakfast was cooked perfectly every day. Great smiles and pretty good English. ..so much better than our vietnamese
ayellet N. Couples
Israel, September 23, 2015
disappointment from hotel staff @hanoi guesthouse

location, fair price, clean
7.3
staff was too pushy with booking us the most expensive tours and took our passports our of the hotel without informing to make a copy - not cool! We booked it basing on passed reviews which eventually was very disappointing.
Graeme B. Couples
Australia, September 14, 2015
Great Stay

Staff were extremely helpful and always available to assist. The location is at the heart of the old quarter. There are traditional buildings around.
9
We had a great stay in the Hanoi Guest House. There are abundant restaurants around and the breakfast menu in the Guest House was extensive with both western and local meals. The advice from the staff was very helpful including places to go, taxis, local customs, and scams to avoid on the street. We loved the heritage buildings near by. The a/c could do with a service but the lift, etc was great. The shower needed some getting used too and some instructions would help but once mastered it was warm and effective. The lake was close by which offered many interesting attractions. The staff organised airport transfers for $US18.
Andrea B. Couples
United States of America, September 14, 2015
Great hotel! went back after a trip out of Hanoi

Location, staff, breakfast
10
This place was awesome - so affordable and the best staff! We stayed here for a few nights then traveled to Sapa and decided to come back and stay again for three nights. The staff was awesome and very helpful and kind. The complimentary breakfast was the best we had with the largest selection in all our travels around Vietnam for four weeks. It's situated in the Old Quarter and has several great bars and restaurants just seconds away from the front door.
Brisbout M. Families with older children
Australia, July 22, 2015
Great little Gem Lives up to it's reputation

Location , staff , comfort
9.7
Very happy with every aspect of this property

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Sale ends soon!