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Verified traveler reviews

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based on 179 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 5.6
  • Location 8.4
  • Room Comfort/Standard 8.6
  • Service 9.0
  • Value for Money 8.9
  • Food/Dining 8.1

Jonathan S.
January 30, 2014
wonderful and experience stay at Hanoi Bella Vita
helpful Staff, well - decorated woom, warm atmosphere
Location is in Old Quarter just few minutes to Hangdau Park, Dongxuan market. Close the Lake, Museum, President Palace, Old Citadent ... Never forget my stay at Hanoi Bella Vita Hotel. Highly recomend to all.

Jane H.
January 30, 2014
Excellent Bella Vita
Location, quality, service
efficient fast check-in, attention to details by reception and bellman, peaceful and clean surroundings which was so relaxing coupled with comfortable clean room made us hardly stepped out of the hotel. It is a paradise of pampering indeed. I recommend this

Colin P.
United Kingdom
January 29, 2014
friendly and relaxing
Friendly and helpful staff. Clean rooms.
This was my second time at the Bella Vita and i wouldn't hesitate to recommend it to others. If you're looking for a good value small- to mid-sized hotel you can't go wrong with this place. The manager Ky and front desk receptionist Duan couldn't do enough for us. I'm looking forward to staying in this hotel again. I would much rather stay here than in the Old Quarter, which is too noisy.

Colin P.
United Kingdom
January 29, 2014
Comfortable, unstuffy
Friendly and helpful staff with good English,
The hotel is extremely well-priced for Hanoi. It is also well-located in a relatively quiet part of Hanoi - at least compared to the Old Quarter. The hotel is modern, and perfect if you want a warm, unstuffy experience in a smallish hotel. But what made our stay special were the staff - especially the manager Ky, and Duan at the front desk, who went out of their way to be helpful and friendly. Ky even offered to have my breakfast brought up to my room because I was tired.

Thanh P.
January 29, 2014
Old quarter location, nice decorated hotel
Skillful staff, comfortable room, good breakfast, best food
Halong tour suggested and organized by hotel with impresstion. Very fast room service and cheap laundry price. Good internet ascess, safe and security hotel. Hotel is located in Old quarter streets, convinient for tourist and business. I highly recommend this hotel.

Johny K.
United Kingdom
January 29, 2014
Warm and friendly
Friendly staff, good breakfast, value of money
i really enjoy my staying in here. the hotel is close to the lake, and located in the old part of hanoi. most of the city interest is in a walking distance. the room is clean, comfortable, and have everything that you need. Breakfast had many kind of food. Hotel staff were friendly, they smiled all the time when i met them. I will highly recommend this hotel.

Jonathan S.
January 29, 2014
staff, room, breakfast, location
Very nice and helpfull staffs, great breakfast, good location and clean rooms
Very nice and impressive hotel. I really recommend to everybody

Annacelle A.
January 29, 2014
nice room but airport pick up was a disaster.
location,clean and spacious rooms
We were supposed to arrive at 1:00am so we decided to make airport pick-up arrangements with the hotel and provided them our flight details.our flight got delayed and we arrived 2:00am,nobody from hotel there at the airport despite an email confirmation with the hotel representative.there was no money exchange or information office is open so we cant just grab a taxi or call their office.good thing,i was able to withdraw from the atm some money for taxi.when we got to the hotel,they said their driver was there but didnt see us so he just left,that's just that.bottomline,we booked hotel pick up because we were arriving at an ungodly hour and we wanted to be secure.we didnt get that.

Johny K.
United Kingdom
January 26, 2014
Clean, well care staff, good massage
Friendly staff, clean room, body massage
Hotel Staff was great. Room was clean and quiet and a good breakfast. Massage was good.

David K.
New Zealand
January 25, 2014
Comfortable stay
The lady supervisor/manager, breakfast, location
I did not like Ha Noi, and I have travelled the length of Vietnam, but the hotel was great. The lady supervisor/manager unfortunately I did not get her name was fantastic. Great English, which is always a bonus when one cannot speak the language of the country they are visiting. She could not have been more helpful. I will be returning to Vietnam, probably not to Ha Noi, but if I do I will certainly be checking in here. I selfishly hope that the supervisor/manager has not moved on to bigger and better things.