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Hanoi Imperial Hotel

44 Hang Hanh Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam 84 (Show on map)

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"1 - Fantastic Staff, 2 - great location, 3 - Very clean,..."

  • Ian, Canada
  • April 29, 2015
  • Area: Hoan Kiem District
  • Rooms : 40
  • Free Wi-Fi

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Room Types
Max
Rates
Superior With Window
Superior With Window
Deluxe City View
Deluxe City View
Imperial Suite
Imperial Suite
Family City View
Family City View

 

When would you like to stay at this hotel?

Features of Hanoi Imperial Hotel
Facilities

24-hour front desk

24-hour room service

24-hour security

airport transfer

ATM/cash machine on site

babysitting

bar

bicycle rental

business center

car hire

car park

chapel

coffee shop

concierge

currency exchange

daily housekeeping

elevator

family room

fax machine

laundry service

lockers

luggage storage

meeting facilities

newspapers

photocopying

portable wi-fi rental

postal service

printer

restaurant

room service

safety deposit boxes

salon

shared lounge/TV area

shops

shuttle service

smoking area

taxi service

ticket service

tours

Sports and Recreation

massage

spa

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

English

Japanese

Vietnamese

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Sale ends soon!

Guests will find all of the finest amenities in each of the 40 rooms in this popular hotel. A separate shower and tub, Jacuzzi bathtub, air conditioning, bathrobes, daily newspaper, and a work desk are among the amenities guests will find in every room. For the comfort and convenience of guests, you'll also find 24-hour room service, shops, executive floor, elevator, coffee shop, and a bar on-site. Comfort and convenience are the hallmarks of Hanoi Imperial Hotel. Reservations are simple via our secure online booking form. Just enter your desired dates and submit. Guests will find all of the finest amenities in each of the 40 rooms in this popular hotel. A ... see more
The property provides a pick-up service from the airport.



Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s)
Stay for free if using existing bedding.

Guests over 6 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
25 USD

Breakfast Charge (when not included in room rate)
10 USD

Check-In From
01:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.1 km

Distance to Airport
30.0 km

Internet Usage Fee
0 USD

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
9

Number of Restaurants
1

Number of Rooms
40

Reception Open Until
12:00 PM

Room Voltage
220

Time to Airport (Minutes)
30

Year Hotel Built
2009

Year Hotel Last Renovated
2014

Hanoi Imperial Hotel Hanoi - Food, drink and entertainment Imperial Restaurant
Imperial Restaurant
Hanoi Imperial Hotel Hanoi - Food, drink and entertainment Imperial Restaurant
Imperial Restaurant
Hanoi Imperial Hotel Hanoi - Food, drink and entertainment Imperial Bar
Imperial Bar

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.2

from 350 reviews

Value for Money
7.9
Location
8.9
Staff Performance
8.3
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.6
Food/Dining
7.2
All reviews (350)
Sort by:
Mun S. Couples Singapore, May 2, 2015
Service oriented staff

staff, room, price
9
Staff were well trained and polite. Room was quiet even though it is just 1 floor below the hotel restaurant which is at the top floor. Perhaps the main reason being virtually non-existence of vietnamese guest!LOL! Other than my friend, the other guest I met during breakfast were foreigners. non wonder all their staff speak english. Other than the spacious bathroom which needs some touch up, the room was basically ok and value for $$. Was surprise to know my room has a balcony but the view is .. up to individual. Location of this hotel is a bit special... it is right at the corner of a small road/alley with many shop houses and the reliable Hanoi Transfer Service is right there.
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Ian W. Solo travelers Canada, April 29, 2015
Very good Hotel, Great location, FANTASTIC staff

1 - Fantastic Staff, 2 - great location, 3 - Very clean, comfortable, spacious rooms
9.3
With excursions to Halong Bay and Sa Pa, I staid at this hotel for three bookings and each time I was given a nicer room. All the rooms were clean, spacious, comfortable bed, with complimentary breakfast having both a buffet and a small selection of western and Vietnamese menu items to order from. The location is a small side street that is packed with cafés and smaller shops, the kind of street where you would expect to find a lot of backpackers and other experienced travellers. A short two blocks away is a really pretty small lake/pond, popular with both locals and tourists to walk around, or as I did, use it as a path for my morning jog. Within a 30 minute walk is the Hanoi opera house, and upscale shops like Prada, so the location has a bit of everything. The best part of the hotel is the staff. Very friendly, helpful, they all speak English well, I booked my trip to Sa Pa with them, and had a wonderful trip even with questionable weather. On my last day, they wished me happy birthday in the morning, and I appreciated that they noticed my birth date on my passport, but at the end of the day of sightseeing, when they presented me with a birthday cake they went out to buy, that was truly special. Thanks again to all the staff at the Hanoi Imperial Hotel for a wonderful stay.
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Sean W. Couples Singapore, April 20, 2015
Hotel imperial

Wonderful service. Good message. Comfortable bed.
8
Really enjoyable introduction to the old quarters of Hanoi. The hotel is in a convenient location and the service staff are full of smiles. We were given a wonderful complimentary message. The only improvement is in the bathroom. The bathtub was placed without any proper waterproofing so taking a shower got everything wet. But otherwise, a good stay overall.
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Anita W. Couples United States of America, April 18, 2015
Tourist

Location ,Staff friendliness, comfort of room
10
Very nuce
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Tony O. Couples Australia, April 3, 2015
Hotel staff are courteous & services excellent

Courteous staff; service & cleanliness
8
Very comfortable and enjoyable. Hotel is located close to lake and restaurants at the heart of the Old Quarters. Entrance to hotel is a little cluttered by many motorbikes. Staff are well trained & courteous which make up for any shortfall in facility. Breakfast was really excellent with a great variety of food. We really enjoyed our stay at Hotel Imperial.
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Robin V. Solo travelers Australia, March 27, 2015
Excellent Location in pretty street

Location 1 minute walk to lake, Big room(imperial suite),
9.7
Excellent location short walk to lake, cafes, food and bars close by. All sightseeing done by taxis that were metered did not get ripped off once. Hotel can do everything for you
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Ulrich T. Couples Denmark, February 12, 2015
Very god location, friendly staff

Location and staff
6.3
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Timothy E. Families with older children United Kingdom, January 5, 2015
Baggage Found

Friendly staff, location, comfort
10
We really enjoyed staying here. Excellent hotel. Our baggage was lost and the hotel went out of their way to be helpful. I highly recommend, and hope to return.
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Yoke C. Groups Malaysia, December 15, 2014
Convenient hotel

1 . Location 2. Good food 3. Professional and friendly staff
10
This hotel is conveniently located in the central of Hanoi city. We can walk around the Old Quarters as it's all within walking distance. The front office staff were very helpful and friendly, they even recommend us where we should visit. They even warned us about pickpockets at the night market. True enough we did encountered 'very brave' pickpockets who followed us. The staff at the dining area located on the 8th floor were very friendly as well. We have a good spread of varieties for breakfast.
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William M. Couples United States of America, December 1, 2014
Good location, comfortable room and delicious brea

Size of room, friendliness of Staff, and location
9.7
The Staff made us feel most welcome. Nothing was ever a problem. They organised some very nice tours for us, opened doors, exchanged money, gave us good information about the local markets, and we had a very relaxing message. We would certainly stay here again.
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Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.9 Km / 11 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.0 Km)
  • Noi Bai International Airport (21.2 Km)
Customer comments:
  • "Breakfast" , "Good location " , "Staff"
Top attractions in the area:
  • Hanoi Cathedral (0.2 Km / 3 min walk)
  • Le Thai To Mausoleum (0.2 Km / 3 min walk)
  • Bia Hoi 68 Hang Quat (0.2 Km / 3 min walk)
  • Legends Beer (0.2 Km / 3 min walk)
Note: Distances are measured as a straight line.

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