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About Hanoi Imperial Hotel

Description

Guests will find all of the finest amenities in each of the 40 rooms in this popular hotel. A separate shower and tub, Jacuzzi bathtub, air conditioning, bathrobes, daily newspaper, and a work desk are among the amenities guests will find in every room. For the comfort and convenience of guests, you'll also find 24-hour room service, shops, executive floor, elevator, coffee shop, and a bar on-site. Comfort and convenience are the hallmarks of Hanoi Imperial Hotel. Reservations are simple via our secure online booking form. Just enter your desired dates and submit.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • chapel
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • family room
  • fax machine
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • portable wi-fi rental
  • postal service
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shared lounge/TV area
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • ticket service
  • tours

Sports and Recreation

  • massage
  • spa

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • Japanese
  • Vietnamese
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Policies

The property provides a pick-up service from the airport.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 25 USD
Breakfast Charge (when not included in room rate): 10 USD
Check-In From: 01:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1 km
Distance to Airport: 30.0 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 40
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2009
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type
All reviews (389)

Business travelers (82)

Couples (161)

Solo travelers (49)

Families with young children (19)

Families with older children (39)

Groups (39)

Excellent
8.2
Hotel Condition/Cleanliness
8.2
Facilities
7.0
Location
8.9
Room Comfort/Standard
8.5
Staff Performance
8.4
Value for Money
7.9
Food/Dining
7.2

7.6 Hang W.
Singapore
May 03, 2016
good location
good location

6.8 Hang W.
Singapore
May 03, 2016
No Air Conditioning in Imperial Suite
I bought Imperial Suite which I thought was good as we are given free 60mins body massage but the air-conditioning is very poor due to the fact that the air is very warm throughout the night. Need to do maintenance service at least once a month to keep the standard of the quality.

8.8 Thomas M.
United States of America
May 01, 2016
Great quiet location in the Old Quarter near the l
Staff was very helpful in providing assistance and suggestions on local restaurants. Breakfast was great, many option to choose from as part of the buffet. If you are looking for a moderately priced hotel in the Old Quarter, this in one that I would recommend giving consideration. The bathtub/shower was a little awkward, but the room although slightly dates was very inviting.

9.6 OI S.
Hong Kong
April 19, 2016
Sightseeing
Excellant location and staffs, but the hotel quite old

9.2 Lakshmi B.
Australia
April 13, 2016
Great location
We enjoyed our 5 day stay at the Hanoi Imperial Hotel. We arrived early in the morning, and were able to use the spa room to rest and refresh ourselves, very convenient. Staff were always very friendly and helpful. The location is very central and inspiring.

9.2 paul W.
United Kingdom
April 24, 2016
nice hotel in the old quarter
Stayed here for 3 nights, easy access to food and shops. close to lake for nice walks. burger king ,kfc and dominoes just around the corner. room was nice, breakfast was not worth the money if its not included in price as they charge 10 usd for the most basic of breakfasts.

8.8 Catherine M.
United Kingdom
April 08, 2016
Good hotel excellent situation
This hotel is ideally situated right on the edge of both the old town and the lake. Excellent staff apart from the maid who left the bathroom window open and invited a host of mossies in! Hotel responded well to complaint and I was given free foot massage, laundry and taxi to the station. All facilities were excellent though breakfast was a bit limited for a 4* hotel. I was happy with eggs fruit and toast but some might like more choice. Overall I would recommend the hotel and will certainly stay there again when in Hanoi

8.8 Chun C.
Australia
March 27, 2016
excellent location and great services
Staffs were genuine and helpful. Great location, easy access to where we were planning to visit.

9.3 boon C.
Malaysia
February 24, 2016
Good location
Location, cleanliness and staff performance
The staffs are very friendly and helpful. Hotel situated in strategic location and easy access to any famous shops/market within walking distance. Breakfast provided is less variety but good enough for all. Generally im satisfied with the stay we had.

10 chang Y.
Taiwan
January 29, 2016
Very well!
Hope come again in the future 😊


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