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Hanoi Imperial Hotel

44 Hang Hanh Street, Hoan Kiem District, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam 84 (Show on map)

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Hanoi Imperial Hotel Hanoi - Family Hanoi Imperial Hotel Hanoi - Bathroom Hanoi Imperial Hotel Hanoi - Superior Hanoi Imperial Hotel Hanoi - Bathroom Hanoi Imperial Hotel Hanoi - Family Hanoi Imperial Hotel Hanoi - Welcome Fruits Hanoi Imperial Hotel Hanoi - Bathroom Hanoi Imperial Hotel Hanoi - Bathroom Hanoi Imperial Hotel Hanoi - Imperial Suite Hanoi Imperial Hotel Hanoi - Imperial Suite
Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
315 reviews

Value for Money
7.9
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.6
Food/Dining
7.1
All reviews (315)
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John R. Couples Australia, September 5, 2014
Downtown Hanoi

Location, staff,
6
When you book they need to tell you they're under renovations as I hate listening to constant banging at 9.30 pm and 6am. Air conditioning us poor and the furnishings are old . Star rating, just a 3 star at best. Breakfast not for western food and poor variety
Grace B. Couples United Kingdom, August 24, 2014
Excellent mid-price hotel in perfect location

Location, Rooms, Staff
9.3
We stayed 6 days and were extremely well looked after. We took trips organised thro the hotel and these were excellent value and very professionally run. The staff are excellent, especially Trang Da the receptionist who was on duty most of the time we were there. The location is excellent for access to restaurants, bars, Hoan Kiem lake and is right in the middle of the old quarter. Breakfasts were good, with variety and plenty of it. The hotel spa/massage facility was very good. The breakfast staff were very friendly and efficient. I recommend the larger rooms - we stayed in an Imperial suite. I have stayed many times in Hanoi and this was definitely my best stay.
David D. Solo travelers United States of America, July 3, 2014
A joke

not as expensive as other places
4
Very disappointed. Staff wouldn't help with anything. Kept charging me for stuff they let me assume was free, and then brought charges to me for things that weren't even on the bill.
Emma P. Couples Australia, July 2, 2014
Nice, clean, comfortable, super friendly staff

Quick and cheap spa service Great location near lake, shopping and restaurants and coffee shops
8
Great, nice welcome drink on arrival and very efficient staff. Basic but comfortable room if you don't mind not having a view or room service. Couldn't fault anything.
Saw I. Business travelers Malaysia, June 25, 2014
Great location, friendly staff and value for money

Convenience, strategic location and friendly staff
9
It was a great experience to stay in Hanoi Imperial hotel especially the friendly staff and walking distance to shopping areas, restaurants and attractive places in Hanoi.
Veera S. Solo travelers Thailand, June 22, 2014
excellent

staff. location and room
8.7
overall..excellent
Megaria H. Couples Indonesia, June 19, 2014
Pleasant and comfortable

clean, friendly staff, accessible
8
Md S. Families with young children Malaysia, June 4, 2014
enjoy n happy

Room n bed very comfortable, the staf very helpful, Location in centre of Hanoi city
10
Very pleasant stay, staff were helpful. i'll will stay again if i come to hanoi.
Thakul W. Business travelers Thailand, June 4, 2014
Very nice frienservice support of hotel staffs

Clean, comfort, and competitive
9.7
Juan C. Families with older children Colombia, May 27, 2014
Shorter than expected.

None
4
Not very good. The location isn't good Hotel smells food at all times. Cannot understand how the hotel has such a good references from other visitors

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