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Hanoi Imperial Hotel

44 Hang Hanh Street, Hoan Kiem District, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam 84 (Show on map)

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Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
312 reviews

Value for Money
7.9
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.6
Food/Dining
7.1
All reviews (312)
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David D. Solo travelers United States of America, July 3, 2014
A joke

not as expensive as other places
4
Very disappointed. Staff wouldn't help with anything. Kept charging me for stuff they let me assume was free, and then brought charges to me for things that weren't even on the bill.
Emma P. Couples Australia, July 2, 2014
Nice, clean, comfortable, super friendly staff

Quick and cheap spa service Great location near lake, shopping and restaurants and coffee shops
8
Great, nice welcome drink on arrival and very efficient staff. Basic but comfortable room if you don't mind not having a view or room service. Couldn't fault anything.
Saw I. Business travelers Malaysia, June 25, 2014
Great location, friendly staff and value for money

Convenience, strategic location and friendly staff
9
It was a great experience to stay in Hanoi Imperial hotel especially the friendly staff and walking distance to shopping areas, restaurants and attractive places in Hanoi.
Veera S. Solo travelers Thailand, June 22, 2014
excellent

staff. location and room
8.7
overall..excellent
Megaria H. Couples Indonesia, June 19, 2014
Pleasant and comfortable

clean, friendly staff, accessible
8
Md S. Families with young children Malaysia, June 4, 2014
enjoy n happy

Room n bed very comfortable, the staf very helpful, Location in centre of Hanoi city
10
Very pleasant stay, staff were helpful. i'll will stay again if i come to hanoi.
Thakul W. Business travelers Thailand, June 4, 2014
Very nice frienservice support of hotel staffs

Clean, comfort, and competitive
9.7
Juan C. Families with older children Colombia, May 27, 2014
Shorter than expected.

None
4
Not very good. The location isn't good Hotel smells food at all times. Cannot understand how the hotel has such a good references from other visitors
Bryan H. Couples United Kingdom, May 24, 2014
Hanoi Imperial good but not great

Shower service good English
8
We liked this Hotel. It had a good location with lots of restaurants nearby. The room was OK but barely merited the title of suite. I would stay here again if the price was right
Thakul W. Business travelers Thailand, May 22, 2014
Nice, Clean, and comfort

Reasonable price, Good Service, and Good Location
9.7
The hotel located in the center of Hanoi, easy to access many places and directions. Hotel staffs can communicate well in English and have service mind. There are a lot of shops and restaurants surrounding especially the noodle shop opposite to the hotel, the taste is very good and very clean and competitive price.

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