2015
Excellent 8.4
Based on 491 reviews

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About Hanoi Legacy Hotel - Bat Su

Description

Nestled in the heart of Old Quarter, Hanoi Legacy Hotel - Bat Su is an ideal spot from which to discover Hanoi. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Nam Tailor, Vietnam in Focus - Day Tours, Hang Da Market.

Offering hotel guests superior services and a broad range of amenities, Hanoi Legacy Hotel - Bat Su is committed to ensuring that your stay is as comfortable as possible. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Hanoi Legacy Hotel - Bat Su the perfect base from which to enjoy your stay in Hanoi.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Valet parking
  • Car park
  • Airport transfer
  • Shuttle service
  • Bicycle rental

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop

Access, services, and conveniences

  • Facilities for disabled guests
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 450000 VND
Check-In From: 12:30 PM
Check-Out Until: 12:00 PM
Distance to Airport: 40. Km
Number of Floors: 8
Number of Rooms : 46
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2012
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Verified traveler reviews

Filter by traveler type
Excellent



  • Cleanliness 8.5
  • Facilities 8.5
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.9
  • Value for money 8.6
  • Food/Dining 7.3
Sort by

Alfred V. from Australia
Solo travelers
Stayed one night in August 2016
Could not rate staff higher
Janny at Reception provided the best service I have ever had. And I am a seasoned traveler . The other staff were also excellent. She has such a great manner and went out of her way to provide service one does not expect...thank you Janny...
Reviewed August 31, 2016

Brian J. from Australia
Couples
Stayed 2 nights in August 2016
Right in the heart of the old quarter
Good location. Clean very helpful staff good breakfast
Reviewed August 23, 2016

Gary M. from Australia
Couples
Stayed one night in August 2016
Very good
Frequent visitor to Hanoi. Best valua for money I have stayed. Had executive room with balcony, it was very good.. Good location, staff friendly and helpful. Breakfast well above average for Vietnam. Have booked there again for my next visit in a few months time.
Reviewed August 22, 2016

Leo C. from United States
Couples
Stayed 4 nights in August 2016
Satisfied Stay! But still could be improve.
The location is ideal to walk around the old-town district, with lots of yummy local food stores just around the corners. Staffs at register counter are very kind and friendly. We were assisted to book a one day tour to Hoa Lu & Tam Coc, and it was FANTASTIC! with reasonable price too. The buffet breakfast was pretty good ... simple varieties of Western & Vietnamese food. Room setting are clean & tidy. But just happened to us that the hot water pot was not clean at (seems like it has been use for ages), we requested to have it changed when we left the hotel for the day tour, but noticed the housekeeper didnt bother to do so when we were back to the room. And we have to called up the reception to request for new amenities like shampoo, shower gel & toilet paper. I think these are some of the small matters that the hotel could really look up and improve on. Other than that the hotel is really an excellent place to stay. We would definitely book for another stay when visiting Hanoi in the near future.
Reviewed August 17, 2016

Kimloan N. from United States
Families with young children
Stayed 2 nights in August 2016
Great place, great staff, great breakfast
The staff was caring. I read that some people had bad experiences, but I had good experiences. One bell person worried when my son crossed the crazy street by himself and jumped out to help him when a car came. He was very concerned for our safety. I thought the staff tried hard to accommodate me when there were issues. I came three times totaling six days between trip tours. They were really great.
Reviewed August 15, 2016

NGUYEN S. from Vietnam
Business travelers
Stayed 6 nights in August 2016
Good
Goood
Reviewed August 14, 2016

Kimloan N. from United States
Families with young children
Stayed 2 nights in August 2016
Great place! Excellent staff, clean, good breakfast
Totally worth it. Staff really caring
Reviewed August 13, 2016

Kimloan N. from United States
Families with young children
Stayed one night in August 2016
Excellent staff, clean, delicious breakfast
We stayed here a total of five nights with two tours in between. I did not give any tips until last day, but got great service the entire time. We booked family room perfect for myself and two tweens. The staff was always considerate of me. When I returned from one of our tours, the family room I was booked in had smoke, and I have severe asthma so I requested another room. They did not have any, but the staff looked hard and booked me into a nearby higher rated four star sister hotel and transferred me. Also, once when I was across the street and the children were crossing Bat Su Street to come to me, I noticed one of the bell boys watching the children and worrying about them and he dashed out to help them cross at that moment when the traffic was coming. Again, I did not tip for several days until the end, but I found there service excellent. The breakfast buffet had about 15 cold selections(fruit, salads etc), 7 hot/heated selections, and congee, another soup and pho as well as croissants and breads and even cheese. The pho was better than the pho restaurants outside that were rated high on trip advisor. Different than what we get in US, but still delicious. My niece had two bowls every morning. Overall excellent staff, great food, very clean!
Reviewed August 13, 2016

Nguyen T. from Vietnam
Business travelers
Stayed one night in August 2016
ok good
ok good
Reviewed August 07, 2016

Suet P. from Hong Kong
Groups
Stayed one night in August 2016
Comfortable stay
The hotel is not a big one but have all the things needed. Staffs are friendly that helped us even to get SIM cards instead of us going to look for it. Breakfast is yummy.
Reviewed August 05, 2016



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