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Hanoi Legacy Hotel - Bat Su

16-18 Bat Su, Hoan Kiem, Ha Noi, Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Old Quarter Number of Rooms: 46
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
367 reviews

Value for Money
8.6
Location
8.5
Staff Performance
8.8
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (367)
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Chai X. Groups Malaysia, May 26, 2015
Very good overall

Clean, good location, friendly staff
9.7
Clean, good location, friendly staff
Vince A. Solo travelers Australia, May 26, 2015
Best assets of hotel is location and staff

Very friendly staff and location
7.7
Disappointed with hotel as bell staff member placed my luggage in someone else's vehicle. Also hotel room was not clean properly, finger nail clippings on floor and a few dead insects. However staff was extremely helpful and friendly.
Chai X. Groups Malaysia, May 23, 2015
Great stay

Helpful and friendly staff, clean room, great location
9.7
Staff are helpful and polite. Room is clean.
Pei S. Business travelers Taiwan, May 17, 2015
Excellent staff

Location Price and staff are all perfect
8.3
Ana M. Couples Philippines, May 15, 2015
Great experience for first time in hanoi

Staff, service, facilities
8.3
It was great experience. All their rooms has its own balcony which is a PLUS factor since some of the cruise ship around doesnt have one. All of the activities were on time. The only negative thing about them is that only one staff knows how to speak english. So when you want to ask something, they have to call our guide Ngan just to answer all our query.
Daniel P. Solo travelers Norway, April 29, 2015
The Hanoi Legacy

Wonderful staff - Great location - Comfortable beds
9
The staff was extremly friendly and helpful.
Kin L. Families with older children Malaysia, April 27, 2015
acceptable

location, staff
6.7
It was acceptable, nothing much to complain or compliment. Location is good though.
Peter W. Couples Belgium, April 27, 2015
Small, cosy hotel

perfect location in the old center
9.3
only stayed here for one night, but when I will come back to Hanoi I certainly will stay in this hotel again. Nice and friendly staff, room was small but very clean, ... Perfect location
Tania N. Couples Vietnam, April 26, 2015
Standard, nice staff

Nice staff, good location
7.3
We've stayed there just for 1 night. It was ok, but after we found something better for same price. The rooms are clean, but it feels a little bit dark and smelly. The staff is extremely nice.
Judy B. Groups United States of America, April 23, 2015
excellent hotel staff

the hotel staff was outstanding, breakfast was excellent with good choice fresh eggs made, & the location was perfect.
10
There were 4 of us from USA. We just left a cute town of Hoi An from a 5 star hotel. Although Hanoi Legacy bat su hotel is a boutique hotel, we were very comfortable and safe. The staff is excellent & so friendly.

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Customer Reviews - Hanoi Legacy Hotel - Bat Su, Hanoi

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