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Excellent 8.5
Based on 690 reviews

Recent customer comments

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Excellent



based on 690 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 9.0
  • Value for Money 8.6
  • Food/Dining 7.4

Jens R.
Denmark
July 20, 2015
The hotel deliver what it promise.
Service, rooms and location
A little run down but nothing to complain about. Great service and situated in the hearth of the old quarter.

peter M.
Australia
July 19, 2015
Great place
Breakfast great stay great and location great
Recommended excellent

nichakarn O.
Thailand
July 17, 2015
location is nice
location , friendly staff, big room

Lena A.
Germany
July 10, 2015
Best Hotel in Vietnam
location, service, staff
Location close to the lake and its attractions. Safe location. Friendly people. Extremely helpful staff and management. Great value for money

kevin M.
Australia
July 10, 2015
perfect location, extremely helpful staff
location, room, staff
Located within walking distance to all tourist attractions. The staff went beyond what we expected. They organised our transport to and from the airport and transport from the airport to the hotel at our next location. Our room was upgraded and the meals at the Legacy Hangbac were better than most. Breakfast was the best we have had. Would definitely return.

Jackman A.
Australia
July 01, 2015
Best location
Location, staff, service
Great rooms, good breakfast. Location in heart of Hanoi city. Hotel team was very helpful. Small details that make difference like welcome drinks and fruits in room.

Naowami H.
Japan
June 30, 2015
Excellent
service, staff, room
Nicely decorated hotel. The staff was very very very friendly and professional. They help me for many things, always with a smile. The room is very comfortable. The hotel is located 5 minutes walked from the lake. The breakfast was the best breakfast in Vietnam.

lia T.
United States
June 27, 2015
Wonderful staff
1.The staff 2. Location 3. Rooms comfortable and clean
It's unbelievable customer service. Everyone that works in Hanoi legacy go beyond duty call to make sure your stay is enjoyable. They go out of their way to show u directions, call ur tour guide on your behalf with issues. One of the staff walked us all the way to the sister hotel because they were booked when we try to go back after Halong bay. They stored our suitcase for 3 night free of charge when we left for Halong bay. They are always smiling and ready to help. I can't say enough about them except that we were fortunate to have experienced such outstanding services.

Thu T.
Vietnam
June 26, 2015
Small hotel
Good location, nice staffs

Yu- S.
Taiwan
June 23, 2015
Good location
Nice environment, helpful staff and guide