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Excellent 8.5
Based on 687 reviews

Recent customer comments

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Excellent



based on 687 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 9.0
  • Value for Money 8.6
  • Food/Dining 7.4

6.3 RIE H.
Japan
December 22, 2014
so so
hot water
-It was very cold in the room -The wall is too thin -Breakfast was not good -Sefety box was broken -The room was big and clean enough

9 Bradley J.
South Africa
December 20, 2014
Great location, good hotel
Location, Staff, Value
Excellent

6.7 alvin W.
Malaysia
December 09, 2014
good location and services
food..location ONLY
services ..location..and food is well

9.7 John W.
United Kingdom
December 07, 2014
The Best Place to Stay in Hanoi
Location, decor, friendly staff
As always, a joy to stay here. Great location, exceptionally friendly and helpful staff and beautiful rooms. The food is fine except for the bacon which really needs to be crisp to get away from the rubbery streaky texture. But the chef is very helpful and will cook the bacon more if asked and nothing is too much trouble for the wonderful staff here. I think that this beautiful hotel is the best value for money anywhere and we will be going back for the third time in January.

9.7 ramananthan M.
Malaysia
December 05, 2014
Value for money
Cheap, good quality and easy for shopping and food
Very good hotel and friendly

9.7 Mei L.
Malaysia
November 26, 2014
Good Location and easy to access anywhere
Good location, Clean
I have stayed the hotel with living room just do not have window. Other than this, there is perfect! Especially the location. The night market is just out side of hotel from Fri to Sun and just less than 10 mins walk to lake and many shopping places around the hotel.

7.7 phaik L.
Malaysia
November 24, 2014
Good location and price reasonable
Great location
New hotel, near to night market

7.7 Nur R.
Malaysia
November 24, 2014
Nice hotel but
1-Close to Old Quarter town and an Indian Halal food 2-The hotel is small yet has nice interior with Vietnamese elements. They upgraded my room to Suite room 3- They offered airport trf at good rates
Small breakfast buffet but I was happy with bread and typical serving. Hang Bac has many shops worth visiting. The staff was not very friendly but I was not complaining since they have upgraded my room from Deluxe to Suite. Above all, I really enjoyed staying in this hotel. Good hotel.

9 Kwok C.
Malaysia
November 18, 2014
Good Hotel
Location, Room Comfort, Breakfast
Staff was courteous, helpful. Able to provide advice willingly. Simple English proficiency. Breakfast variety though small was adequate, filling and delicious. Street walking around Old Quarters and Hoan Kiem lake is ideal. However room though comfortable need further sound proofing.

6.7 yong Y.
Malaysia
November 17, 2014
Good place and new
Good location