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Excellent 8.5
Based on 691 reviews

Recent customer comments

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based on 691 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 9.0
  • Value for Money 8.6
  • Food/Dining 7.4

Christelle D.
January 08, 2015
Great location
Nice big rooms, with balcony and beautiful bathrooms in a great location.

craig L.
December 30, 2014
centrally located and stylish
centrally located near restaurants, transport and stylish
this is a nice quaint hotel, the manager was very helpful with directions and organizing tours and transfers. Would definitely stay there again. Breakfast was plain and bathroom tiny, but all good

Bee T.
December 28, 2014
Value for money with great staffs
Beautiful design, location, value
Beautiful design, location, value. Staff performance was absolutely great. They will always try to help on any request given to them.

Minh N.
December 27, 2014
good location, friendly staff
the location, the staff and the services
i was staying here for a 3 days work and the first thing i came in the hotel is the hall which is elegant and fabulous the second thing that impressed me was the room, clean, does not have any strange smell, cozy. however, the room's noise cancellation is not really good, sometimes i can hear the conversation from the other room third thing is about the staff, really nice, friendly, they even gave me a place to park my bike in the evening and open the door at mid night good place to stay, lots of food around will come back again next time

Tien H.
December 24, 2014
Warmly wellcome Hotel
- Staff are very good & active; good equipment; reasonable price.
Happy to live here!

December 22, 2014
so so
hot water
-It was very cold in the room -The wall is too thin -Breakfast was not good -Sefety box was broken -The room was big and clean enough

Bradley J.
South Africa
December 20, 2014
Great location, good hotel
Location, Staff, Value

alvin W.
December 09, 2014
good location and services
food..location ONLY
services ..location..and food is well

John W.
United Kingdom
December 07, 2014
The Best Place to Stay in Hanoi
Location, decor, friendly staff
As always, a joy to stay here. Great location, exceptionally friendly and helpful staff and beautiful rooms. The food is fine except for the bacon which really needs to be crisp to get away from the rubbery streaky texture. But the chef is very helpful and will cook the bacon more if asked and nothing is too much trouble for the wonderful staff here. I think that this beautiful hotel is the best value for money anywhere and we will be going back for the third time in January.

ramananthan M.
December 05, 2014
Value for money
Cheap, good quality and easy for shopping and food
Very good hotel and friendly