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Hanoi Legacy Hotel - Hang Bac

108 Hang Bac, Hoan Kiem, Hanoi, Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Old Quarter Number of Rooms: 44
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
539 reviews

Value for Money
8.5
Location
8.9
Staff Performance
8.8
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
7.3
All reviews (539)
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David W. Business travelers United Kingdom, March 21, 2015
Good Hotel - Bad booking site - over charged by 30

Hotel good - see below
6.3
Agoda charged me $225 / night for this hotel. When I arrived I noted that the rack rate was more in the region of $50 / night. This was discussed with the Hotel who stated that this was Agoda's mark up. So much for Agoda advertising at 50% discount, more like 300% mark up.
Venessa G. Groups South Africa, March 16, 2015
Central

Location, helpful staff
6.3
Hotel manager also serves as tour booking agent. Do not book your tours through the hotel. Way more expensive. We were told we had booked and paid for a 4 star Halong Bay 3 day trip. Found out it was 3 star. Came back and complained. To her credit she gave us back $50 each which was the difference we had paid for 4star so not really a discount. Night doorman went with us to the Police Station to report a stolen walker after bag was slit in the nearby night market. Another staff member walked with me to find an ATM. Hotel room had no windows, damp smell in room, torn towels. Room was cleaned daily. Staff were friendly and always tried to be helpful. Other hotels in the area are cheaper and also have the similar services. The staff make the difference to this hotel.
Helena A. Couples Finland, March 9, 2015
Location

Location, price
7
Location in the Old Quarters is very good. We had a room without window and a bed was too big to so small room. Friendly staff.
Nguyen M. Business travelers Vietnam, March 6, 2015
Good conditions

Location, services
9
Olympia K. Couples Australia, March 1, 2015
Nice hotel

Nice hotel-good staff
10
Khanh T. Couples Vietnam, February 28, 2015
Good experience

Nice room. Clean. Staff are very friendly
9.3
Silke R. Couples United Kingdom, February 27, 2015
Good hotel

Good location, service and hotel
10
Everything - Outstanding staff service - Lot of choices in breakfast - Room is clean
Brian H. Solo travelers United States of America, February 26, 2015
Great room, great location and great staff

Location, room and the staff
10
The staff here was very friendly and helpful! When I arrived they upgraded me to the executive suite for free for a night and for a great deal the second night. The location is right in the middle of the old quarter and was a short walk from everything I needed. The room they upgraded me to was amazing and had a HUGE balcony over looking the street. I would highly recommend staying here to anyone. They arranged a cab for me to and from the airport, exchanged currency for me and helped me book a trip to Halong Bay. The breakfast was also great! Great room, great location and GREAT staff!
Marco L. Couples Italy, February 17, 2015
great location

location, quite, price
7
great location in the heart of the hustle and bustle but very quite room. overall it is ok
Oleg O. Solo travelers Canada, February 15, 2015
good hotel for money

location
8.3

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