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Hanoi Legacy Hotel - Hang Bac

108 Hang Bac, Hoan Kiem, Hanoi, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Old Quarter Number of Rooms: 44
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
58 reviews

Value for Money
8.5
Location
8.8
Staff Performance
8.8
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
7.5
Groups (58)
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Venessa G. Groups South Africa, March 16, 2015
Central

Location, helpful staff
6.3
Hotel manager also serves as tour booking agent. Do not book your tours through the hotel. Way more expensive. We were told we had booked and paid for a 4 star Halong Bay 3 day trip. Found out it was 3 star. Came back and complained. To her credit she gave us back $50 each which was the difference we had paid for 4star so not really a discount. Night doorman went with us to the Police Station to report a stolen walker after bag was slit in the nearby night market. Another staff member walked with me to find an ATM. Hotel room had no windows, damp smell in room, torn towels. Room was cleaned daily. Staff were friendly and always tried to be helpful. Other hotels in the area are cheaper and also have the similar services. The staff make the difference to this hotel.
Therese W. Groups Australia, January 12, 2015
Amazing

The staff are amazing, the location is amazing and the rooms are great
9.7
Amazing
Phaik Y. Groups Malaysia, November 23, 2014
Good location and price reasonable

Great location
7.7
New hotel, near to night market
Alvin T. Groups Malaysia, November 23, 2014
good location and services

food..location ONLY
6.7
services ..location..and food is well
Kwok W. Groups Malaysia, November 13, 2014
Good Hotel

Location, Room Comfort, Breakfast
9
Staff was courteous, helpful. Able to provide advice willingly. Simple English proficiency. Breakfast variety though small was adequate, filling and delicious. Street walking around Old Quarters and Hoan Kiem lake is ideal. However room though comfortable need further sound proofing.
Mei P. Groups Malaysia, November 9, 2014
Good Location and easy to access anywhere

Good location, Clean
9.7
I have stayed the hotel with living room just do not have window. Other than this, there is perfect! Especially the location. The night market is just out side of hotel from Fri to Sun and just less than 10 mins walk to lake and many shopping places around the hotel.
Yew S. Groups Singapore, September 24, 2014
Review

Staff friendly and hospitality, Room comfortable but only bigger room has window, Good location
8
Wai T. Groups Malaysia, September 16, 2014
Very helpful staff

Helpful staff, friendly staff, clean place
8.3
It was a great experience staying with Legacy. We forgot to request for early check in, the staff were so helpful and relocated us to another Legacy Hotel nearby so that we can take a quick shower and breakfast and catch up with our local tour. The staff were very helpful on the day we checked out as the taxi were late for pick up. They kept on calling the agency so that we won't miss the flight. Really great place to stay and value for money!!
Li B. Groups Singapore, August 10, 2014
Friendly Staff, Great location

dong xuan night market just around the corner, good service, value for money
9
Knowing that we have only a short day in Hanoi, the staff gave us very useful information on where to visit, where to eat. Dong Xuan night market is just around the corner. A hotel with great location.
Tam L. Groups Hong Kong, July 27, 2014
Always Nice

Good Location, Friendly staff & comfort room
7.7
Price is cheap and room is nice and comfort. However, the wifi is not stable this time.

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Customer Reviews - Hanoi Legacy Hotel - Hang Bac, Hanoi

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