Excellent 8.9
Based on 251 reviews

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About Hanoi Moment Hotel

Description

Offering quality accommodations in the sightseeing, restaurants, shopping district of Hanoi, Hanoi Moment Hotel is a popular pick for both business and leisure travelers. With its location just 1 km from the city center and 32 km from the airport, this 3-star hotel attracts numerous travelers each year. A well-kempt environment and its proximity to Dong Xuan Market, Old Quarter, Museum Of Independence give to this hotel a special charm.

At Hanoi Moment Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, taxi service, 24-hour front desk, 24-hour room service can be enjoyed at the hotel.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, free welcome drink, in-room tablet, mirror, slippers, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Hanoi Moment Hotel is an excellent choice for your stay in Hanoi.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • business center
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 18 USD
Distance from City Center: 1 km
Distance to Airport: 32 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 29
Time to Airport (Minutes): 45
Year Hotel Built: 2011
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.6
  • Room Comfort/Standard 9.1
  • Service 9.3
  • Value for Money 9.0
  • Food/Dining 8.2

Dung N.
Vietnam
July 13, 2016
great hotel
great staff and service

Yee L.
Malaysia
May 04, 2016
Excellent staff, convenience location, clean and delicious breakfast
Great staying experience. It was the amazing staffs that really made it a worthwhile place to stay. All the staffs are friendly and helpful, including receptionist with well-spoken English, helpful bellboy who brought us to the saloon along the street, and communicating to the taxi driver in Vietnamese on our destination. Not forget about the thoughtful manager Don, who is very considerate and always gave impeccable recommendations on the nearby tourist spot, and direction to the street to get the things that we need. The breakfast buffet was awesome. You can order a la carte from the menu as many as you want. I recommend trying the Pad Thai, Pho, Pomelo Prawn salad, Vietnamese salad, Spring roll, Rice noodle row & etc. p/s: They do serve bread, yogurt, milk and fresh fruits too. With the exception of one hiccup, we were asked to pay USD10 for a missing laundry bag. Sad to tell that we didn’t well observe the things we have in the room during check in, and the cleaner is not able to locate the bag from all over the room. We ended paying the hotel for the untaken bag. Overall, Highly recommend.

Edward L.
United Kingdom
April 18, 2016
My stay was excellent
Good Hotel with great staff, friendly and helpful because they genuinely are, they want to be and they mean it, rooms good as is the food.

Alexis L.
United States
March 11, 2016
Good and recommended
Location, staff, comfortable room
Room was clean and staffs at the reception and dining were friendly and helpful, except for the 2 bellboys we encountered who only seemed to be motivated by tips first and upfront and not after the service has been provided. We usually reward good services, but this is one of those incidents where they opening asked for money and set the price to move our stuffs rather than willingly move our stuffs and we tip them after. The location is good. My only other feedback is the breakfast service can improve on the speed. Shouldn't take 40 mins for breakfast to be served. Overall, the room is very comfortable.

Hau Y.
Malaysia
March 01, 2016
Good service and clean hotel
Recommend

Halien N.
United States
February 24, 2016
Value for money . Excelevt staff
Highly recommended for tourist . A++++ for 3 stars hotel

Fiachra B.
Spain
February 21, 2016
Perfectly situated, excellent all round
The location in the heart of the old town is perfect. The rooms are excellent modern and extremely clean, the staff are incredibly helpful and friendly, the breakfast excellent !!
We had initially booked for 1 night and on arrival extended for 2 more after seeing the room and meeting the highly friendly and helpful staff.

Huyen T.
Vietnam
February 20, 2016
Nice hotel
So nice to stay here with nice service

Sergio R.
Portugal
February 12, 2016
Good (not excellent)
Room is different from what's shown on the photos (smaller, darker).

KAH T.
Malaysia
January 02, 2016
low cost but 5 star services well done good job
Alacate Breakfast was excellent with delicious food and service service was great with possibility of free upgrade from standard to deluxe room and nice people meal in the hotel was delicious
Happy great convenient for elderly as there's no staircase and The people was really nice so the services was great and it was fast as well


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