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Hanoi Moment Hotel

15 Hang Can Street, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Hanoi Moment Hotel Hanoi - Guest Room Hanoi Moment Hotel Hanoi - Guest Room Hanoi Moment Hotel Hanoi - Guest Room Hanoi Moment Hotel Hanoi - Guest Room Hanoi Moment Hotel Hanoi - Guest Room Hanoi Moment Hotel Hanoi - Guest Room Hanoi Moment Hotel Hanoi - Guest Room Hanoi Moment Hotel Hanoi - Guest Room Hanoi Moment Hotel Hanoi - Guest Room Hanoi Moment Hotel Hanoi - Guest Room Hanoi Moment Hotel Hanoi - Guest Room Hanoi Moment Hotel Hanoi - Guest Room
Area: Hoan Kiem District - Old Quarter Number of Rooms: 16
Free Wi-Fi

Recent customer reviews

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Superb

9.2

based on
546 reviews

Value for Money
9.3
Location
9.3
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.4
Food/Dining
8.7
All reviews (546)
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Vincent L. Business travelers United Kingdom, November 26, 2014
Good for a 3 star but not wow wow wow.

Nice staff. Good Old Quarter location buzz. Very clean and nice rooms.
9
Pretty good stay even for biz. I moved from the 5 star Marriott (wow!), to 4 star Hilton to this 3 star, cheaper, nicer room, nicer staff and more fun. Great airport hotel limo for US$16 which is only $1-2 more than bad local taxi. I paid top dollar for a junior suite but was given a family room with 1.5 bed on check in. Not too disappointed but surprised not to have got the junior suite. My spare bed was then occupied by a gecko friend which I was so close from asking for a change of room but I guess geckos don't choose where they stay, sometimes at the 5 star Sofitel suite, sometimes in a bucket outside. So I just pretended I didn't see him. Duvet firmly covering my whole body. Breakfast was arty but not that luxurious. (Sorry I was spoilt staying in Marriott and Starwood for years as a premium Gold/Plat member cos someone else paid). Wifi was actually very poor. It didn't work 80% of the time for me. Not real issue as most coffee shop/gallery next door will give you theirs for the entire stay. I am not sure how this can be 9.2 score, may be so for Hanoi standard but not international standard! I guess for a 3 star it is worthy of 9.2 as it is one of the best n value 3 star I have stayed in (I stay in 50+ hotels a year). I think if I care for biz etc, I will still choose a slightly worse foreign owned hotel but for cheap holiday, definitely choose this one. Likely best out of 20-25 similar 3 stars nearby. Thanks staff, if I come to Hanoi again, I will stay with you again if no one pays for my Marriott bill :( but please Hoover up the gecko!! Tip for nearby food: Qua Che Cho ($10) for noodles, Cau Go in front of lake for a posh lunch ($15 max pp) Coyen upstairs on Hang Gai for a romantic dinner ($15) and get some Vietnam art from Buddha gallery nearby. They are good young artists.
Irene S. Groups Malaysia, November 24, 2014
Good location, friendly staff and comfy rooms

The staffs were very friendly, welcoming and polite. The room condition was good, comfortable and clean. The location is within walking distance to Dong Xuan Market, and the Water Puppet Theatre.
8
Stefanie C. Couples Indonesia, November 23, 2014
Wonderful and memorable stay

Location, staff, worth the money
8.7
This propably the best hotel staff I've met.. Even tho this is not a 5star hotel but all the staff was very helpful and nice.. Great value of money, nice room and great location. :)
Naoki N. Couples Japan, November 18, 2014
Good location friendly staff

Friendly staff
8.7
Thaddeus L. Families with young children Australia, November 12, 2014
Bed and pillow as hard as concrete

Value for money, location and great staff.
8
I've lived and travel in Southeast Asia and China most of the past decade and have stayed at numerous hotels. The bed and pillow at Hanoi Moment Hotel was much too firm, severely disrupting my sleep. I usually use medium or firm mattress but this was uncomfortably firm. Breakfast was ok, very simple. Might be better off for the experience to get a bowl of steaming pho from the shop next door. Hotel staff was excellent and tried their best to assist. Oh, there is always only 1 key card to everyroom. No spares and no extra even if you have 2 people in a room. If I want a good night sleep I won't choose this hotel again in future.
Eng T. Couples Malaysia, November 10, 2014
decent location but noisy

helpful staff, decent location & good service
4.7
Samuel S. Families with young children France, November 6, 2014
awesome staff, nice room, nice menu breakfast

clean and design room, staff, location
9.3
the staff is REALLY NICE, the room clean and design but a little bit small and no view, the breakfast is only a menu but you have everything you want, the noodle soup is really tastefull, everything is ok, recommended.
Juan M. Couples Mexico, November 4, 2014
Great Hotel, great Staff

Staff, Cleanliness, Location
9.7
This was a very plesant surprise. For the price the hotel performed as if being on a much higher grade. Staff were very helpful and nice, room was clean and beautiful. Location is perfect. Loved the hotel, would come back.
Siva K. Couples India, November 1, 2014
good location, good service, good location

good location, good service, good location
10
Hsin Y. Couples Malaysia, November 1, 2014
Excellent for everything.

Friendly staff, comfortable room and nice restaurant.
9.7

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Customer Reviews - Hanoi Moment Hotel, Hanoi

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