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Excellent 8.7
Based on 197 reviews

Recent customer comments

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based on 197 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.4
  • Location 9.1
  • Room Comfort/Standard 8.7
  • Service 9.2
  • Value for Money 8.9
  • Food/Dining 7.4

anthea L.
November 18, 2015
warm and personal services
the staff and the conditions of the room are the best i ever seen. Better than 5 star international hotel chain.
Awesome and 1st time in my life receiving a hand written thank you card from a hotel. Keep in up for the outstanding services!!

Victor M.
United States
September 29, 2015
Overwhelmed by the staff performance
The front desk staff, excellent breakfast, outstanding superior room
Just perfect! From my initial welcome by the front desk staff, explaining details about the hotel and best places to visit nearby, to the immediate help received in booking a tour to Halong Bay, the hotel performance was exquisite. I did not rate the location outstanding but it was extremely convenient to visit the many places that Hanoi offers from historic places to visit, to the beautiful Hoan Kiem lake to colorful places to drink fresh beer and people- watch. Many excellent restaurants nearby completed my delightful stay. Loved Hanoi but a great deal of this wonderful stay was due to the efficient and cheeful staff, especially Hannaa, Nancy, Jin and others that escape my memory. Definitely will stay here in my next visit to Hanoi.

monica K.
South Korea
September 24, 2015
It was great value for money
Money value clean breakfast
It was good place but little bit hard to find But breakfast was great peoples are so kind I will go there again!

Kenneth C.
September 22, 2015
Clean Room, Friendly Staffs, Value for Money
Clean Room, Friendly Staffs, Value for Money
Clean Room, Friendly Staffs, Value for Money

Roseanne P.
September 19, 2015
Perfect location amazing experience
Great customer service, prompt response to aircon issues and also very bubbly bunch which made the stay more enjoyable
It was perfect for a short stay and its conveniently located at the central of Hanoi which makes it easy to get around

Sebastian L.
September 08, 2015
Hanoi Finest
Good location, friendly and helpful staff and squeaky clean

sieu D.
August 21, 2015
Clean and friendly staffs
Very friendly staffs, clean room , good location
We enjoying so much to stay at Morgan's hotel,fast check in and very friendly staffs, specials one of the lady call Lisa , I would like to come back to this hotel for my next visit and I will ask my friends and family stay in this hotel when they visit Hanoi

Thanh V.
August 18, 2015

Quoc B.
July 23, 2015
It was quite a good time there
Location, staff, cleaness

Rebecca W.
New Zealand
July 21, 2015
Must stay in Hanoi
Staff, room size, location
Amazing. Staff are so friendly and incredibly helpful and welcoming. One of the best hotels we stayed at in Vietnam