Good 6.8
Based on 22 reviews

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About Hanoi New Century Hotel


Enjoy a comfortable and contemporary accommodation in the heart of Hanoi’s Old Quarter at Hanoi New Century Hotel. This contemporary property puts you within easy reach of the city’s main attractions, including the Hoan Kiem Lake. Explore your neighboring area and enjoy shopping the local crafts and product while getting a taste of authentic Vietnamese delicacies from the street vendors. Relax and unwind in the comfort of you guestrooms which are appointed with taste and style and come with all the amenities you would expect from a hotel of its standard. Experience genuine Vietnamese hospitality and local cultures at Hanoi New Century Hotel.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer
  • bicycle rental


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • tours
  • concierge

On-site facilities

  • family room
  • smoking area

Health and security

  • safety deposit boxes
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 USD
Check-In From: 10:00 AM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 45 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 6
Number of Rooms : 7
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 45
Year Hotel Built: 2008
Year Hotel Last Renovated: 2011
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Recent customer comments

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  • Hotel Condition/Cleanliness 7.2
  • Location 7.7
  • Room Comfort/Standard 7.4
  • Service 6.8
  • Value for Money 7.0
  • Food/Dining 4.8

charlotte H.
United Kingdom
June 18, 2014
Cheap hotel, got what I payed for (very little!)
It was cheap and close to the centre of Hanoi
I had the room on the top floor, no lift and 5 flights of stairs. Sheets and towels were threadbare and a bit stained but clean. Bathroom was very old, rubbish shower and looked a bit grotty although I think it was clean despite that. I had a look in some of the other rooms and they looked a bit nicer to be fair, although I didn't see the bathrooms. Breakfast was terrible, poor choice and poor service, food was acceptable but not great. Hotel staff were friendly and spoke good English but were on a really hard sell for tours/hotels in Sapa/Ha Long Bay cruises, despite my insistence that I had already booked these myself. I ended up giving the guy at reception my email address and promising to email him when I was coming back to Hanoi just to get him off my back! I wouldn't stay there again but it was ok for a budget hotel

Andrew K.
United States
June 18, 2014
Hanoi New Century Hotel
I booked on five nights in most expensive accommodations out of three options - suite with double bed. At check in I was given ordinary room with two large beds and no room for anything. Worst was the condition of that room - walls were full of mold and mildew, room smelled bad and required renovation. After questioning assignment I was moved to the other room on fourth floor (no elevator). It was much better although not perfect. I had to defrost and clean refrigerator myself. First breakfast was a nightmare. Fried eggs with bread came first. Butter was hard like a rock impossible to spread it on the bread. I had to ask for salt and pepper. By the time it get to the table, eggs were cold. Coffee also came late and instead of fresh milk they offered very sweet condensed milk from the can. To avoid this to happen for next four days I brought this up to the manager's attention, who was present all the time. He loudly reprimanded servant at my presence, ruining completely already bad experience of this breakfast. My next destination from Hanoi was Sapa. Same lady from unfortunate breakfast worked there as a receptionist/travel agent. She showed me a booklet of overnight train with photos of very nice sleeping compartments, with stylish décor and four berths in a cabin. I purchased this trip with her. I should have tickets in two days. Four days later there was still no tickets in the morning. I've got them late afternoon, just hours before train departure. Worst still to were for ordinary six berths cabin in very old, ugly and dirty sleeping-cars ran by Vietnamese Railways and not by any of the privately-run tourist sleeping-car as I requested. I was so frustrated by this situation, I couldn't sleep all night. But that's not all. I was aloud to stay in the room on check out day till 8 PM for the half of daily rate. To my surprise at check out time I was asked to pay full rate. Seems like this is common thing at this hotel.

Jesper B.
June 14, 2014
Great hotel, very friendly staff, good location
Big clean rooms, very friendly staff, excellent location close to Hoan Liem Lake.
I really enjoyed my stay at this hotel. Friendly staff, breakfast included, nice and clean rooms. It's location in the middle of the Old Quarter.

Loan N.
June 05, 2014
Good time for us to stay here.
Hotel locates in center so we can easily walk to local restaurants nearby. Room is clean. Helpful staffs.
Breakfast is really not good even it's just very simple.

Hubert L.
December 06, 2011
Huge room but not ideal location
Hotel management easy going
i booked a suite room through agoda but was only given a superior room. when contacted agoda they moved me to the room i paid for. nothing speacial about this hotel except the suite room a big. the area is not really suited for tourist as most shops around the area are sell goods meant for local households. very limited food variety. everything closes at night. returned to the hotel at 11pm the doors were locked. will not stay in this area again

amelia C.
August 08, 2011
great location and staff very helpful
staff very friendly and helpful, spacious rooms
I upgrade from standard hotel rooms to family rooms with extra pay VND. I use it only for a transit hotel and wait for my night train that will take us to sapa. hotel staff offered us to leave our luggage and doing our laundry at the hotel while we went to sapa. when we returned to Hanoi from sapa at 6 am, the hotel is still closed but the staff got up and served us to take the luggage, book a taxi and exchange money at the money changer, and lend us a toilet. really helped us tremendously, which at that much almost all the shops and hotels closed.

Wong S.
March 29, 2011
Great location at center of hanoi city
clean rooms
very friendly and helpful receptionist to guide us to famous local food and tourist spots.

Lebire C.
January 23, 2012
Personnel accueillant et chaleureux
Accommodations avec forfait SAPA
L'hôtel, bien que petit et sans ascenseur, nous a permis de rencontrer des gens avenants, souriants, parlant facilement l'anglais... Organisé par eux, notre forfait à SAPA fut pur délice. On nous accompagne à la gare presque par la main jusqu'à notre wagon-couchette... L'hôtel Summit nous a servi des paysages sublimes et des rencontres inoubliables avec ces ethnies. Le retour fut bien encadré et on nous nous attendait à la gare, au petit matin (personnel de l'hôtel), pour nous ramener à l'hôtel nous offrant une chambre pour la journée à très peu de frais pour nous détendre avant notre retour au Canada!

yoshihito N.
February 21, 2016

Masumi A.
June 22, 2014
スーペリアで予約していたのですがなぜかデラックスルームとワンランク下でした。 でもお部屋自体はそれなりに満足でしたし、スタッフの方も親切でした。 ホテル滞在目的ではなく、街歩きが目的だったら充分なホテルでした。 あ、ただホテルの場所がなかなか見つけれなかったです。


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