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Excellent 8.7
Based on 190 reviews

Recent customer comments

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based on 190 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.4
  • Location 9.3
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 9.0
  • Food/Dining 7.7

8.7 Chee C.
United States
November 16, 2013
Excellent location, superb service and great value
Location, service, price.
I had a wonderful stay. The staff were super helpful and attentive. The bed was very comfortable. The rooms are small and do not have much of a view or any windows for Superior rooms -- this expected of city hotels within Old Quarter. It is located on a quiet side street, within 5 minutes from Hoan Kiem Lake and many good restaurants.

10 Tamara H.
October 20, 2013
Lovely hotel -Great staff
We loved the relaxed atmosphre of the old centre hotel. The stsff were so friendly and helpful. Twee could not do enough for us.
This was my second stay at the Old Center and it was just as enjoyable as it was in 2010. I have recommended it to several friends who also recommended it. The location is excellent as you can walk around the lake and to most of the markets and restaurants. The hotel arranged our trip to Sapa on the night train and escorted us to our carriage.Wed never have found it on our own. If you are visiting Hanoi do consider the Old Center Hotel:-)

8.7 Eng O.
October 14, 2013
Enjoyable and Fun
Clean, strategic location and excellant services
The Hotel staff is very friendly and helpful, and their respond is fast while we were requested some bed adjustment in the room. We managed to get some city info easily from the hotel receipienist such as cheap and nice restaurant, how to get a right cab and places for shopping. The Hotel location is very strategic to us and the room are clean and complete with necessaries. I had never been that happy with the excellant services prior to this stay.

6.3 Tiet B.
United States
October 10, 2013
Hanoi Old Centre Hotel
location, nice staff, fair price

5.3 Adrian L.
September 19, 2013
Budget hotel
Nothing special, small room and not clean
Just stayed 1 night and we found this hotel fine for budget travelers. Room small and not really clean. the tower and shampoo out of date and stain. standard breakfast serve in the morning. Wifi signal was not strong enough to access internet.

8.3 Zulkifli R.
September 15, 2013
location, clean, friendly staff

10 Marco M.
August 24, 2013
perfect stay
clean, friendly staff, central location
for a solo travelller just everything you want and need from a city hotel. clean, quiet, friendly.

9 Cory G.
United States
August 16, 2013
Excellent value, friendly staff, superb location.
Location, staff, value

8.7 zhang N.
August 14, 2013
Value for money with great service
Helpful and friendly staff, clean room with complimentary snacks and water
We were upgraded to Window room by staff without paying extra. The staffs are very friendly and helpful, fluent in english. U would not have problem communicating with them. The hotel has a shower room for guests who are returning from halong bay/sapa. The luggage storage service is fantastiv. Save us the trouble of bring luggage around in Halong/Sapa. The breakfast is freshly cooked and served. The only drawback is u can only order one breakfast, it's not buffet style.

9 Tewa C.
August 05, 2013
Great Vacation!
Good Location, Friendly staff , Good Service
I've got a great moment to live in Hanoi Old Centre Hotel , first day we went there early in the morning and the room still not clean up finish yet , staff prefer us a complimentary breakfast during wait for room,all staff is really nice and have a good service,hotel also locate at the centre of Hanoi city , from here you can walk around to visit all the famous place.