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2015
Excellent 8.5
Based on 548 reviews

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About Hanoi Pearl Hotel

Description

Offering quality accommodations in the shopping, sightseeing, culture district of Hanoi, Hanoi Pearl Hotel is a popular pick for both business and leisure travelers. The city center is merely 0.1 km away and the airport can be reached within 35 minutes. Visitors to the hotel can take pleasure in touring the city's top attractions: Le Thai To Mausoleum, Hanoi Cathedral, Hoan Kiem Lake.

Hanoi Pearl Hotel also offers many facilities to enrich your stay in Hanoi. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, photocopying, printer.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Hanoi Pearl Hotel hits the spot in many ways.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • airport transfer
  • bicycle rental

Fitness & recreation

  • fitness center
  • spa
  • massage

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • photocopying
  • business center

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-10 year(s) Must use an extra bed
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 23 USD
Breakfast Charge (when not included in room rate): 14 USD
Check-In From: 02:00PM
Check-Out Until: 12:00PM
Distance from City Center: 0.1 km
Distance to Airport: 25 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 12
Number of Restaurants: 1
Number of Rooms : 70
Parking Fee (per day): 0 USD
Room Voltage: 220
Time to Airport (Minutes): 35
Year Hotel Built: 2013
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.4
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Staff Performance 8.8
  • Value for Money 8.5
  • Food/Dining 7.9

9.2 LAM Y.
Hong Kong
June 27, 2016
Everything just right
Staff from the hotel restaurant was exceptionally friendly

10 Jennifer V.
United States
June 26, 2016
Great hotel for the price!
The staff is amazing. Everyone is extremely nice and hardworking. This is our second time staying at this hotel. The service is better than most 5 star hotels I have stayed at.

9.2 Low L.
Singapore
June 26, 2016
First trip to Hanoi
My hubby and I had the most wonderful stay in Hanoi Pearl Hotel. The staff were friendly and helpful. I can still remember how they made our stay pleasant. Special thanks to them. The room is spacious and the location is indeed convenient.

5.2 Mary P.
Australia
June 23, 2016
Not sure what the four star rating is about
Stayed at the hotel for one evening in transit to Sapa. The photos presented in websites is terribly misleading. Room was old, smelly. Bathroom had unsanitary odour. Cockroach ensued across mirror. Stayed in Hanoi for same rate but much better value in other hotels on previous trips. I don't know if the fellow reviews are fake but I wouldn't recommend this hotel to anyone unless you prepared for very substandard room and cleanliness. Should be rated as a two star hotel. Three stars is a stretch.

8 Eunjee C.
South Korea
June 19, 2016
Wonderful place except for a few things
I highly recommend this hotel except for two things. First of all, when we arrived there, they said there was some mistake with their booking system so we had to stay at the hotel next to it. If the conditions of both hotels were similar, it wouldn't be a problem. But the hotel we had to stay was quite worse than the Pearl hotel; both in overall condition and sizes. On the second day, we could go back to the Pearl Hotel, and the room was just perfect. It's a shame that we could enjoy what we paid for only for one day. (We paid for two nights at the Pearl hotel literally.) Also, the staff were all very nice except for one guy. The guy working for night shift was quite arrogant and impolite. But the overall hotel quality and the staff was very nice and I hope they won't make any booking mistakes like what I had again.

7.6 Ck S.
Malaysia
June 17, 2016
Big hotel located at busy area
Close to shopping but the bathroom heater is not working well sometimes

6.8 Wonsok S.
South Korea
June 15, 2016
Room has no outside view
There is a window in the room but only I can see the side wall of the neighbor building

7.2 Colleen B.
United States
June 14, 2016
OK value
Great location and decent rooms, especially for price. All of the equipment in gym is broken!

10 Chang-I H.
United States
June 14, 2016
Great value for money
The hotel is located in a great location. The room is superb and very clean.

9.2 Amanda M.
Jamaica
June 05, 2016
Fantastic
Amazing staff- front desk, bell hop and restaurant! Breakfast was fantastic. Great value and would stay again


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