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2015
Excellent 8.5
Based on 548 reviews

Recent customer comments

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Excellent



based on 548 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.4
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Staff Performance 8.8
  • Value for Money 8.5
  • Food/Dining 7.9

chiaru T.
Singapore
May 31, 2016
Excellect Hotel
Excellent location sweet staff. We had a good memory stayed in Vietnam.

Vera T.
Singapore
May 26, 2016
Fantastic location and staffs
Though the hotel hide in a quiet lane, it is in close proximity to the lake and the busy streets of shops and restuarant. So it stays away from the noise of the traffic. The staffs are attentive and helpful. The second night after we came back from the halong bay, our rooms were upgraded to executive rooms. The size of the rooms is decent and clean. The breakfast were good too.

GAIL N.
Philippines
May 25, 2016
May favorite hotel in Hanoi
The most important thing that I am particular in a hotel industry is how the staff respond to me the moment I enter the hotel until I check out. Hanoi Pearl Hotel's staff is superb, from the doorman, receptionists, room boy, and restaurant staff. They accommodated all my reasonable requests which includes late check out beyond 2PM without extra charge. This was when I had a terrible headache and requested them If I could stay longer to wait until the medicine kick in. From then on I always stay in this hotel whenever I go to Hanoi.

SHIN J.
South Korea
May 16, 2016
Feedback
It was generally good. Especailly the location was good and the service attitude was very nice.

Alvin W.
Taiwan
May 03, 2016
Extraordinary Staffs!
All staffs in this hotel are extraordinarily friendly and helpful. They provided helps even before you ask. It was really a good stay!

Sharon T.
Singapore
April 25, 2016
Great location, very friendly staff
This is a hotel that is value for money indeed, it is right in the old quarter and easy to get around from the hotel. Will defintely want to stay here again.

Dinh P.
Vietnam
April 25, 2016
So-so
With Same price you could have better hotel then this one in Ha Noi

Alison H.
United Kingdom
April 17, 2016
Traditional hotel
This is an old style traditional hotel. Rooms are big, location great and staff very helpful. A good choice for breakfast too

Joanna B.
South Africa
April 10, 2016
Great Stay
Staff were great, rooms were clean and comfortable, breakfast was excellent. An all round good experience!

Christina N.
Singapore
April 05, 2016
A good choice for convenience.
A good choice for convenience if you are looking for some acceptable facilities within places of interest.