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Excellent 8.5
Based on 473 reviews

Verified traveler reviews

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based on 473 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.7
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.7
  • Food/Dining 7.4
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RITTIRONG A. from Thailand
Business travelers
Stayed 4 nights in May 2016
Good Location , Good Staff
Value of money, Good Location , Good Staff.
Reviewed May 24, 2016

Susan S. from Australia
Families with young children
Stayed 5 nights in May 2016
Not bad for location
Good location close to the lake, friendly staffs, clean rooms except our fridge did not work.
Reviewed May 20, 2016

Matt A. from Australia
Stayed one night in May 2016
Clean rooms and friendly helpful staff
This hotel is slap bang in the middle of the Hanoi Old Town. Like all hotels most rooms have no windows except for the premium front suites, however the Romance Hotel cleverly puts a false window with bamboo bushes behind them in each room giving the illusion of a window. Plus rooms are a good size. Special mention goes to the very helpful Sally, who can get cheap train tickets and tours - it's worth comparing the prices before booking yourself. Breakfast is hit and miss. Most western food is catered for apart from cereal though. All in all, for the price, this hotel is a bargain and great value.
Reviewed May 09, 2016

YuanHui H. from Taiwan
Solo travelers
Stayed one night in April 2016
Perfect location & staff
The location is perfect and easy to eat in old quarter. Friendly and helpful staffs My first choice of hotel to stay in hn
Reviewed April 29, 2016

Shirley J. from Singapore
Stayed one night in April 2016
Great location in Old Quarter and very friendly staff
The hotel initiated an email to me via Agoda to ask for my flight details. Very thoughtful of them to take this initiative. Staff are very friendly and greeted us whenever they see us. Room is clean and tidy with everything we need for a short stay at Hanoi.
Reviewed April 07, 2016

Arthur S. from Australia
Stayed 2 nights in March 2016
Great Location
Room was clean & tidy. The location is walking distance to main attractions. Close to shopping streets and restaurants.
Enjoyed our stay. Nice value for money hotel.
Reviewed March 09, 2016

WON K. from South Korea
Solo travelers
Stayed 4 nights in February 2016
1. Kindly Staff
Reviewed March 01, 2016

Stephen O. from Ireland
Stayed 2 nights in February 2016
Good hotel fo rprice
Location, staff, value for money
Staff were very helpful and gave us a lot of useful information when was checking in. The hotel location in the old town makes it very easy to get around, but the old town is extremely busy so can be a bit noisy sometimes early in the morning
Reviewed February 26, 2016

Linh T. from Vietnam
Stayed 3 nights in February 2016
Reviewed February 16, 2016

WARIS C. from Thailand
Solo travelers
Stayed one night in February 2016
Location, Clean room
Location is close to shopping and night life area. Breakfast is ok. Room is comfortable for 1 person.
Reviewed February 14, 2016