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Excellent 8.5
Based on 459 reviews

Recent customer comments

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Excellent



based on 459 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.5
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.7
  • Food/Dining 7.4

WON K.
South Korea
March 01, 2016
1. Kindly Staff
KIND, CLEAN, POSITION

Stephen O.
Ireland
February 26, 2016
Good hotel fo rprice
Location, staff, value for money
Staff were very helpful and gave us a lot of useful information when was checking in. The hotel location in the old town makes it very easy to get around, but the old town is extremely busy so can be a bit noisy sometimes early in the morning

Linh T.
Vietnam
February 16, 2016
Good
Good

WARIS C.
Thailand
February 14, 2016
Location, Clean room
Location is close to shopping and night life area. Breakfast is ok. Room is comfortable for 1 person.

KAH L.
Malaysia
February 08, 2016
New hotel and clean hotel.
New. Lift. Clean
Had a wonderful stay here. The hotel is rather new. Lift available. Adequate breakfast. Good room size. appreciate the windows facing the ventilation shafts as they try their best to provide this being in the old quarters where the houses are usually long with limited window space. Clean bathroom and house keeping do come in daily for replenishing stuffs in the room. Location in the heart of old quarters.

Calum D.
Australia
January 30, 2016
Perfect
Fantastic little boutique hotel. Lovely staff...great central location in quiet street...modern clean rooms. Everything was perfect! This place is above all in its league and I will definitely stay here again.

Jason F.
United States
January 13, 2016
Best staff in Viet Nam
The staff, the breakfast, the location
Bellman went way above and beyond to retrieve my iPhone that accidentally fell down 4 floors into an air conditioning passageway. Breakfast was good, location is excellent. Only weak point was the bed was a bit hard. But at this price point and comparing to many other local hotels, the Hanoi Romance is a winner!

pascal H.
Australia
January 03, 2016
Staff will rip you off read the fine print
Not the staff
Hotel itself was good but IF you book a trip read and re read the fine print otherwise they will rip you off

Phung T.
Vietnam
January 02, 2016
Nice hotel with great location
Lovely boutique hotel. Staff are very polite. Great location
I stay at Hanoi Romance hotel every time travel to Hanoi for business. Nice hotel with great location just few steps from Hoan Kiem lake. Excellent staff, good breakfast, clean. I love this hotel.

KENG L.
Malaysia
December 27, 2015
Clean Friendly Strategic Location, Value for Money
Clean, Very Friendly Staff and very Strategic Location
Very Satisfying Stay, Clean Room, Very friendly Staff, Great Location, Value for money...Look no further.