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Excellent 8.5
Based on 450 reviews

Recent customer comments

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Excellent



based on 450 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.6
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Staff Performance 8.6
  • Value for Money 8.7
  • Food/Dining 7.4

10 Matt A.
Australia
May 09, 2016
Clean rooms and friendly helpful staff
This hotel is slap bang in the middle of the Hanoi Old Town. Like all hotels most rooms have no windows except for the premium front suites, however the Romance Hotel cleverly puts a false window with bamboo bushes behind them in each room giving the illusion of a window. Plus rooms are a good size. Special mention goes to the very helpful Sally, who can get cheap train tickets and tours - it's worth comparing the prices before booking yourself. Breakfast is hit and miss. Most western food is catered for apart from cereal though. All in all, for the price, this hotel is a bargain and great value.

9.2 YuanHui H.
Taiwan
April 29, 2016
Perfect location & staff
The location is perfect and easy to eat in old quarter. Friendly and helpful staffs My first choice of hotel to stay in hn

10 Shirley J.
Singapore
April 07, 2016
Great location in Old Quarter and very friendly staff
The hotel initiated an email to me via Agoda to ask for my flight details. Very thoughtful of them to take this initiative. Staff are very friendly and greeted us whenever they see us. Room is clean and tidy with everything we need for a short stay at Hanoi.

8.3 Arthur S.
Australia
March 09, 2016
Great Location
Room was clean & tidy. The location is walking distance to main attractions. Close to shopping streets and restaurants.
Enjoyed our stay. Nice value for money hotel.

2.7 WON K.
South Korea
March 01, 2016
1. Kindly Staff
KIND, CLEAN, POSITION

7.7 Stephen O.
Ireland
February 26, 2016
Good hotel fo rprice
Location, staff, value for money
Staff were very helpful and gave us a lot of useful information when was checking in. The hotel location in the old town makes it very easy to get around, but the old town is extremely busy so can be a bit noisy sometimes early in the morning

7.2 Linh T.
Vietnam
February 16, 2016
Good
Good

8.4 WARIS C.
Thailand
February 14, 2016
Location, Clean room
Location is close to shopping and night life area. Breakfast is ok. Room is comfortable for 1 person.

7.7 KAH L.
Malaysia
February 08, 2016
New hotel and clean hotel.
New. Lift. Clean
Had a wonderful stay here. The hotel is rather new. Lift available. Adequate breakfast. Good room size. appreciate the windows facing the ventilation shafts as they try their best to provide this being in the old quarters where the houses are usually long with limited window space. Clean bathroom and house keeping do come in daily for replenishing stuffs in the room. Location in the heart of old quarters.

10 Calum D.
Australia
January 30, 2016
Perfect
Fantastic little boutique hotel. Lovely staff...great central location in quiet street...modern clean rooms. Everything was perfect! This place is above all in its league and I will definitely stay here again.