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Hanoi Royal Palace Hotel

18A Quan Su, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam 1000 (Show on map)

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"value for money, friendly and helpful hotel staff named..."

  • Marisa, Philippines
  • July 5, 2015
  • Area: Hoan Kiem District
  • Rooms : 30
  • Free Wi-Fi

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Room Types
Superior Double or Twin
Superior Double or Twin
Royal Room City View with Balcony
Royal Room City View with Balcony
Deluxe Double or Twin City View
Deluxe Double or Twin City View
Family With Balcony
Family With Balcony


When would you like to stay at this hotel?

Features of Hanoi Royal Palace Hotel

24-hour front desk

24-hour room service

airport transfer


bicycle rental

business center

car park

coffee shop



executive floor

facilities for disabled guests

family room

laundry service

luggage storage


room service

safety deposit boxes

smoking area


Sports and Recreation

hot tub



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken




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Centrally located in the heart of Hanoi’s historic Old Quarter, this modern boutique hotel offers a relaxing living space for the discerning business travelers and holidaymakers alike. It’s a short walk to the famous Hoan Kiem Lake and Thang Long Water Puppet Theater along with many shopping, business, and entertainment venues. The hotel presents well-appointed guestrooms featuring a variety of up-to-date facilities, including your own private computer with free high-speed Internet access. For first-time visitors to Vietnam, the hotel staff is ready to assist with tours and travel arrangements. Other services available include foreign currency exchange, airport transfers, and car rentals. Centrally located in the heart of Hanoi’s historic Old Quarter, this modern boutique hotel offers a ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s)
Stay for free if using existing bedding.

Guests over 9 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
18 USD

Check-In From

Check-In Until

Check-Out From

Check-Out Until

Distance from City Center
0.01 kmKm

Distance to Airport
35 km.Km

Non-Smoking Rooms / Floors

Number of Floors

Number of Restaurants

Number of Rooms

Reception Open Until

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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Very Good


from 424 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (424)
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Marisa C. Families with older children Philippines, July 5, 2015
Stay at the Hanoi Royal Palace Hotel

value for money, friendly and helpful hotel staff named Tony, good hotel location
Pleasant stay. If not for Tony, we will not get a good tour package. It is the only hotel (among the hotels we stayed in even in other countries) that gave away gifts at the end of the stay. Highly recommended budget hotel, real value for money.
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Soteris I. Business travelers Cyphrus, June 23, 2015

value monney and good service
Very good
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Abdul R. Couples Singapore, June 16, 2015
Thank you to the staffs

Staffs, location and room
It was great! We came back from halong bay that day and it was my partner's birthday the next day. They surprised us with balloons and it was really nice of them. It was the perfect welcome after our long trip from halong bay. Everything else was good. Location, food and room was good. Although our bathtub, there was no stopper. It's a small issue as we were already leaving soon when we realized it. All in all, excellent stay thanks to the staffs!
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Duy T. Business travelers Vietnam, May 10, 2015

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Renee M. Groups Australia, April 29, 2015
Stay in Hanoi

the staff and room were nice, and great location
I stayed with a couple of friends, staff were nice and hotel was clean, easy walking distance to the cathedral, night market and lake. if your wanting to book a tour go through a tourist office on the street as the hotels pricing was over double and DO NOT book buses/trains through them, book it yourself. We booked three buses and 1 train and two of our buses werent booked at all!! We had to change days,times and pay extra to get where we needed to go.
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George I. Couples Australia, April 18, 2015

helpfull staff goob location good tours
Nice place
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Damon A. Couples United Kingdom, April 17, 2015
A small clean hotel with great staff

staff, cleanliness, jacuzzi
The hotel was small clean and not far from the old quarter (though not that close to the area north of the lake which is more vibrant) . We arrived at 10.30am and had to wait 30 minutes for our room while we waited they kindly gave us a free breakfast. The staff were very helpful with a reasonable though not excellent command of English but they really bent over backwards to help whether it was carrying the bags, storing bags while we went to Halong Bay or when we lost some keys searching everywhere and finding them. Look its not perfect and if there are many people down for breakfast you might have to wait, it's clean but not modern but has good cable channels and a nice Jacuzzi bath. For the price we thought it was great value
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Gladwin S. Families with older children Philippines, April 8, 2015
Good value for money

Good location, comfort, cheap price
The location is good which is near Hoan Kiem lake. The rooms were clean and nice with comfortable beds though the building was quiet old. The free breakfast was great. Most of the staffs were friendly and helpful except for one rude male receptionist. During our stay the guy had scratches in his arms and face probably sustained from a motorbike accident. I hope the hotel management will give him proper training on customers service.
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Carolina C. Couples Singapore, March 29, 2015
Good location and Kind staffs

Hotel is in good location. Walking distance to souvenir stores, Cathedral, Lake and Water Puppet. The staffs are all kind and very helpful especially Jennie and Tony. Thank you very much!
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Neville A. Solo travelers Netherlands, March 18, 2015

Bed, Shower and TV
Very good service in the Hotel. But lots of criminality in the area. So thats to bad. The room is clean, big got a computer and the most comfortabel bed i had in asia. And im traveling for like 3 months now. Been to places people. Friendly staff, always helping. So its ok!
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Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.5 Km / 6 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.4 Km)
  • Noi Bai International Airport (21.3 Km)
Customer comments:
  • "Excellent value for money" , "Friendly & helpful staff" , "Nice and clean rooms"
Top attractions in the area:
  • Hanoi Cathedral (0.4 Km / 5 min walk)
  • Hoa Lo Prison (0.4 Km / 5 min walk)
  • Nhà Hàng La Salsa Restaurant (0.4 Km / 5 min walk)
  • Quan An Ngon (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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