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Hanoi Royal View Hotel

No 07 Hang Dau Str., Hoan Kiem Dist., Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Hanoi Royal View Hotel Hanoi - Guest Room
Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 38
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
656 reviews

Value for Money
8.0
Location
8.9
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.2
Food/Dining
6.7
All reviews (656)
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Teresa O. Solo travelers Australia, March 6, 2012
Lovely room with pretty balcony

Helpful staff, clean room
9
Staff were wonderfully helpful - nothing was too much trouble. The room was surprisingly spacious and modern, though the bed a bit on the firm side. The hot water situation was a bit touch and go as was the WIFI, but it in no way took away from my enjoyment or overall satisfaction with the hotel.
Shopping Tip: Each street in the Old Quarter specialises in a type of product. Our hotel was in the shoe street. There was hardware street, apothecary street, tombstone corner (not a whole street), silk street and so on - a shopper's paradise, although by the time I left I was well and truly over shopping. Hanoi is very different to Saigon inasmuch as the shop keepers in Hanoi are MUCH LESS inclined to haggle. They name a price, you make a counter offer and if they do not like the counter offer they just say too low and walk away. So you either have to swallow your pride or walk away.
Amanda C. Couples Germany, March 5, 2012
3 Stars Hotel, 5 stars service

Spacious Room, Friendly staff with great customer service
9.7
from the moment we walk inside the hotel,we were welcomed by smiles of friendly staff, they invited us to drink apple juice and they showed us the map of hanoi,guided us where to go and what to do in hanoi.the room was spacious, extra clean and equipped with standard five star amenities (e.g. iron, safe,laptop, hair dryer, lots of toiletries, tea/coffee, etc) they had tour desk and we booked ha long bay with them which was done very well,had a lot of fun with bhaya cruise. the staffs were the key of this hotel,they were very friendly,polite,helpful and spoke english well. the buffet breakfast(included in the room rate) was good with many options of western and asia food.i like most was noodle with beef here. great location, just 1 minute walk to famous hoan kiem lake and shopping,retaurant,bar... already booked the night come back here.highly recommend this lovely hotel
Restaurant Tip: Green Tangerine
Goh T. Business travelers Singapore, March 2, 2012
nice location

friendly staffs
6.7
on arrival, approached by friendly and helpful staffs. rooms are not too spacious but clean and tidy. hotel provide free printing and fax services. this is something that i think is very nice to have.
Goh T. Business travelers Singapore, March 1, 2012
Friendly sand helpful staff

Very near to the lake
7.3
On arrivial, greeted by friendly and helpful staffs. Rooms are not too spacious but clean and tidy. Hotel provide free printing and fax services. This is something that I think is very nice to have.
Marc D. Couples Australia, March 1, 2012
Heful staff but disappointing hotel

Staff
6.7
This hotel was very disappointing. It looked nothing like the photos. The lift didn't go to our floor, breakfast was very basic and the location was very noisy.
Chor H. Solo travelers Malaysia, February 29, 2012
great location

hotel staff friendly
7.3
room look different from the photo. That a smell from the bathroom.
Susan M. Groups Australia, February 25, 2012
Centrally located. "Royal view suite" misleading.

Right in the centre of the hub of the Old Quarter
7
Definitely only a 3.5*; cosy boutique hotel but staff all have poor command of English. Included breakfast quite ordinary. Our "royal lakeview suite" has no lake view and the bathroom had a sewage smell at some times during the day. Poor drainage in the bathroom ... one would be almost standing in a lake during a shower! Overall, not a cheap hotel by VietNam standards but location is the best in HaNoi. Also, take note of the hotel address as there is a similar street name BUT the other Hang Dau St.is in the area of the bus station!!
Himansu P. Couples United Kingdom, February 23, 2012
Location was good rooms were to small

Location
6.3
Hotel is in very good location.staff were too keen to sell trips rather than looking at guest comforts.
Pha L. Groups Vietnam, February 23, 2012
Good Location

Friendly, clean
8.3
We love the location of this hotel, will stay here again next time
Clyde R. Couples United States of America, February 20, 2012
"Great location but small rooms"

easy to get around
4.3
Nice people and we enjoyed to stay there. Staff are very nice and take a good care of all customer but the hotel quite smell and we heard the noise all the time.

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Customer Reviews - Hanoi Royal View Hotel, Hanoi

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