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Hanoi Serene Hotel

10C Yen Thai, Hoan Kiem, Old Quarter, Hanoi, Vietnam (Show on map)

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"staff attitude, central location, big bed..."

  • Paul, United Kingdom
  • April 3, 2015
  • Area: Old Quarter
  • Rooms : 32
  • Free Wi-Fi

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Room Types
Max
Rates
Superior
Superior
Junior Room
City View
City View
Junior Room
Family Room
Family Room

 

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Photos of Hanoi Serene Hotel

Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Bathroom
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Hanoi Serene Hotel Hanoi - Bathroom
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Hanoi Serene Hotel Hanoi - Bathroom
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Hanoi Serene Hotel Hanoi - Recreational Facilities
Recreational Facilities
Hanoi Serene Hotel Hanoi - Restaurant
Restaurant
Hanoi Serene Hotel Hanoi - Entrance
Entrance
Hanoi Serene Hotel Hanoi - Lobby
Lobby
Hanoi Serene Hotel Hanoi - Interior
Interior
Hanoi Serene Hotel Hanoi - Interior
Interior
Hanoi Serene Hotel Hanoi - Interior
Interior
Hanoi Serene Hotel Hanoi - Interior
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Hanoi Serene Hotel Hanoi - Interior
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Hanoi Serene Hotel Hanoi - Interior
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Hanoi Serene Hotel Hanoi - Interior
Interior
Hanoi Serene Hotel Hanoi - Surroundings
Surroundings
Hanoi Serene Hotel Hanoi - Surroundings
Surroundings
Features of Hanoi Serene Hotel
Facilities

24-hour room service

airport transfer

babysitting

bar

bicycle rental

business center

coffee shop

concierge

elevator

executive floor

facilities for disabled guests

family room

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

shops

shuttle service

smoking area

tours

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

valet parking

  
Languages Spoken

English

Vietnamese

 

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Well-placed in the culture, sightseeing, shopping area of Hanoi city, Hanoi Serene Hotel provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Nha Tho, Hanoi Cathedral, Hang Ngang Hang Dao within close reach, visitors to the hotel will just love its location.

Hanoi Serene Hotel offers impeccable service and all the essential amenities to invigorate travelers. Free Wi-Fi in all rooms, 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, valet parking are just a few of the facilities that set Hanoi Serene Hotel apart from other hotels in the city.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find internet access – wireless (complimentary), internet access – wireless, non smoking rooms, air conditioning, balcony/terrace. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Hanoi Serene Hotel.
Well-placed in the culture, sightseeing, shopping area of Hanoi city, Hanoi Serene Hotel provides a ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
500000 VND

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.5 Km

Number of Restaurants
1

Number of Rooms
32

Room Voltage
220

Time to Airport (Minutes)
40

Year Hotel Built
2012


Recent customer comments

Filter by Traveler Type

 

Fantastic

9.0

based on
223 reviews

Value for Money
9.3
Location
8.9
Staff Performance
9.5
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.1
Food/Dining
8.2
All reviews (223)
Sort by:
Hyunmi L. Couples South Korea, April 20, 2015
perfect place to stay in

location, breakfast, staffs
10
It is located near HoanKiem. takes about 10mins by walk and There are lots of local restaurants like Bun-cha and Bunblnambo. This hotel isn't cheap but it worths for the money. Staffs are very kind and they offer fresh breakfast. It is AMAZING!!!!!!!!!!!!!!!!!!! The best part of this hotel was that they let us take showers after chech-out :) I am going to visit this place again. Thanks you all staffs:)
Paul J. Couples United Kingdom, April 3, 2015
lovely staff and very clean

staff attitude, central location, big bed
10
very welcoming and comfortable stay.
Timothy K. Couples Canada, March 28, 2015
Perfect Place in Old Hanoi

Staff, location, amenities
9
The Serene was our last stop in Vietnam and was a perfect place to start exploring the Old City. Most of all the staff at the Serene re-define the idea of welcome, warmth, and authentic postive energy. They are simply the best we met throughout the country. We would return to the Serene very happily to continue our exploration of Hanoi.
Emmeline G. Solo travelers Singapore, March 16, 2015
Great service

1. Great service
8.7
Alex I. Couples Canada, March 8, 2015
Quiet jam amongst crazy chaos

Staff (super friendly), location, comfortable bed.
9.3
You can't go wrong with the location of this comfortable hotel. They go above and beyond with accommodating your every need and answering every question.
David H. Couples Canada, February 3, 2015
Great staff

Great staff, good location and comfortable room.
9.3
Very enjoyable. The staff outstanding and their attentiveness to our comfort is worth an upgrade to the hotel's rating.
Cammeo M. Couples United States of America, January 21, 2015
Went above and beyond to make our stay special

Staff is ridiculously nice and helpful
9.7
After checking in we casually mentioned that it was our honeymoon. When we returned that evening after touring the city for the day they had spelled out "happy honeymoon" in flowers on our bed, put balloons in our room, and gave us a free bottle of wine and then delivered a happy honeymoon cake with candles!!! Over the top amazing service for what you pay for this place. Would recommend to anyone!
Alan J. Couples United Kingdom, January 18, 2015
Friendly hotel I. Fab location

Staff location helpfulness
9.7
Fabulous stay. Friendly staff who go out of their way to make your holiday special. Good breakfasts.nice touch with wine in room on arrival.would recommend
Eugene C. Couples United States of America, January 10, 2015
Great Stay, best value

friendlyness of staff, clean rooms, personal attention
10
Wish I had more time to spend here, the staff was very attentive to our needs. I had a birthday during our short visit, the staff arranged a "surprise birthday celebration". It was very appreciated.
Adam G. Couples Australia, January 6, 2015
Great staff, good location.

The staff at this hotel are very helpful, the breakfast is great and the location is awesome.
10
Paid around $50 US a night, including breakfast. Great value.
< Previous page 1 - 10 of 223 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.7 Km / 9 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.2 Km)
  • Noi Bai International Airport (21.1 Km)
Customer comments:
  • "Attentive staff" , "Clean rooms" , "Great food and breakfast"
Top attractions in the area:
  • Bia Hoi 68 Hang Quat (0.2 Km / 3 min walk)
  • Hang Ngang Hang Dao (0.4 Km / 5 min walk)
  • Hanoi Cathedral (0.4 Km / 5 min walk)
  • Le Thai To Mausoleum (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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