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Hanoi Serene Hotel

10C Yen Thai, Hoan Kiem, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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"Friendly, polite and helpful employees, close to the..."

  • Tengyin, Malaysia
  • July 26, 2014
  • Area: Hoan Kiem District - Old Quarter
  • Rooms: 32

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Room Types
Max
Rates
Superior
Superior
City View
Junior Room
City View
Family Room

 

When would you like to stay at this hotel?


Photos of Hanoi Serene Hotel

Hanoi Serene Hotel Hanoi - Family Room
Family Room
Hanoi Serene Hotel Hanoi - Family Twin
Family Twin
Hanoi Serene Hotel Hanoi - Serene Double
Serene Double
Hanoi Serene Hotel Hanoi - Junior Twin
Junior Twin
Hanoi Serene Hotel Hanoi - Serene Twin
Serene Twin
Hanoi Serene Hotel Hanoi - Superior Double
Superior Double
Hanoi Serene Hotel Hanoi - Superior Twin
Superior Twin
Hanoi Serene Hotel Hanoi - Computer
Computer
Hanoi Serene Hotel Hanoi - Lamp
Lamp
Hanoi Serene Hotel Hanoi - Guest Room
Guest Room
Hanoi Serene Hotel Hanoi - Guest Room
Guest Room
Hanoi Serene Hotel Hanoi - Guest Room
Guest Room
Hanoi Serene Hotel Hanoi - Guest Room
Guest Room
Hanoi Serene Hotel Hanoi - Bathroom
Bathroom
Hanoi Serene Hotel Hanoi - Bathroom
Bathroom
Hanoi Serene Hotel Hanoi - Exterior
Exterior
Hanoi Serene Hotel Hanoi - Restaurant
Restaurant
Hanoi Serene Hotel Hanoi - Restaurant
Restaurant
Hanoi Serene Hotel Hanoi - Lobby
Lobby
Hanoi Serene Hotel Hanoi - Interior
Interior
Hanoi Serene Hotel Hanoi - Elevator
Elevator
Features of Hanoi Serene Hotel
Facilities

24-hour room service

airport transfer

babysitting

bar

bicycle rental

business center

coffee shop

concierge

elevator

executive floor

facilities for disabled guests

family room

laundry service

meeting facilities

pets allowed

restaurant

room service

safety deposit boxes

shops

shuttle service

smoking area

tours

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

valet parking

  

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Sale ends soon!

Designed for both business and leisure travel, Hanoi Serene Hotel is ideally situated in Hoan Kiem District - Old Quarter; one of the city's most popular locales. Set 0.5 Km from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. With the city's main attractions such as Nha Tho, Hanoi Cathedral, Hang Ngang Hang Dao within close reach, visitors to the hotel will just love its location.

The facilities and services provided by Hanoi Serene Hotel ensure a pleasant stay for guests. While lodging at this wonderful property, guests can enjoy Wi-Fi in public areas, family room, valet parking, pets allowed, concierge.

Guests can choose from 32 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Hanoi Serene Hotel is a smart choice for travelers to Hanoi, offering a relaxed and hassle-free stay every time.
Designed for both business and leisure travel, Hanoi Serene Hotel is ideally situated in Hoan Kiem D ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
500000 VND

Check-Out
12:00 PM

Distance from City Center
0.5 Km

Earliest Check-In
02:00 PM

Number of Restaurants
1

Number of Rooms
32

Room Voltage
220

Time to Airport (Minutes)
40

Year Hotel Built
2012


Recent customer comments

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Fantastic

9.0

from 199 reviews

Value for Money
9.3
Location
8.9
Staff Performance
9.5
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.2
Food/Dining
8.2
All reviews (199)
Tengyin C. Couples Malaysia, July 26, 2014
Excellent

Friendly, polite and helpful employees, close to the restaurants and shops, nice and clean room
10
My partner and I stayed for 5 nights, absolutely happy with the service and the room. The staff are very friendly and helpful. Most recommended hotel..
Ruth A. Couples United Kingdom, July 25, 2014
Outstanding service

The staff were super, from the moment I emailed them before our arrival, up to the moment we left. The location, in the heart of Hanoi old quarter! Value for money pretty much everything!
10
Our stay at the Serene was outstanding, from the moment we emailed before arrival, up to our departure. Cathy, Emily and the team did everything to ensure we have the best stay possible. The welcoming was outstanding...customer service is outstanding. Cathy the manager met us at the end of the side street the hotel is on (it is not big enough for cars..watch out for mopeds, but that's Hanoi!) with porters to take our bags. We had drinks on arrival and Cathy spent time showing us the area on the map and with where to go and what to do. We arrived at 9am and we were able to check into our room immediately. The hotel is clean, comfortable, but the service is unforgettable. We have stayed in much more expensive hotels in many other countries, but nothing compares to the service here!
Patricia L. Families with older children Australia, June 29, 2014
Fantastic warm customer service, quiet hotel.

Customer service Good food Location
8
Our stay was excellent, brilliant customer service, quiet hotel with only 2 rooms per floor, clean.

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Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.7 Km / 9 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.2 Km)
  • Noi Bai International Airport (21.1 Km)
Customer comments:
  • "Attentive staff" , "Clean rooms" , "Great food and breakfast"
Top attractions in the area:
  • Hang Ngang Hang Dao (0.4 Km / 5 min walk)
  • Hanoi Cathedral (0.4 Km / 5 min walk)
  • Le Thai To Mausoleum (0.4 Km / 5 min walk)
  • La Salsa (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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