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Hanoi Serene Hotel

10C Yen Thai, Hoan Kiem, Old Quarter, Hanoi, Vietnam (Show on map)

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"The staff, the location and the value...."

  • Adam, United States
  • May 21, 2015
  • Area: Old Quarter
  • Rooms : 32
  • Free Wi-Fi

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Room Types
Junior Room
City View
City View
Junior Room
Family Room
Family Room


When would you like to stay at this hotel?

Features of Hanoi Serene Hotel

24-hour room service

airport transfer



bicycle rental

business center

coffee shop



executive floor

facilities for disabled guests

family room

laundry service

meeting facilities


room service

safety deposit boxes


shuttle service

smoking area



free Wi-Fi in all rooms

Wi-Fi in public areas


valet parking

Languages Spoken




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Offering quality accommodations in the shopping, sightseeing, culture district of Hanoi, Hanoi Serene Hotel is a popular pick for both business and leisure travelers. Situated only 0.5 Km from the city center, guests are well located to enjoy the town's attractions and activities. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Nha Tho, Hanoi Cathedral, Hang Ngang Hang Dao.

At Hanoi Serene Hotel, the excellent service and superior facilities make for an unforgettable stay. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, valet parking.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Hanoi, the Hanoi Serene Hotel is the perfect venue for an exhilarating and exciting break away.
Offering quality accommodations in the shopping, sightseeing, culture district of Hanoi, Hanoi Seren ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
500000 VND

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.5 Km

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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from 239 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (239)
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Sangkyu I. Solo travelers South Korea, July 1, 2015
it was good

comfortable, delicious, location
Hirofumi I. Business travelers Japan, June 12, 2015
Very good

Michael S. Solo travelers United States of America, May 23, 2015
Great Stay

The staff , The staff , The staff
Loved being at the Serene . make you feel like family the entire time you are there . The staff didn't want you to start your day without one of their tasty breakfasts and were always there to offer you a glass of something to drink when you walked back in after a day of sightseeing . As soon as you get there they explain the area , give you a map and advice on how to stay safe in some of the tourist areas .Fresh fruit and flowers in your room and rose petals on your bed when you arrive . The staff is very helpful about finding a good place for local food . One thing I noticed in Hanoi was that if an eatery got a good reputation others would open with a similar name close to them . The staff will make sure you get to the correct place for a good meal . Pho' 10 , Bahn Mi 25 , and Bun Bo Nambo 67 were some of my favorites within close walking distance . Will stay there again . A 10+ in my opinion
Adam H. Solo travelers United States of America, May 21, 2015
Superb staff!

The staff, the location and the value.
Barend M. Couples South Africa, May 17, 2015
Nice experience

Staff very friendly, in an amazing and authentic street, close to everything
Brittany G. Couples United States of America, May 9, 2015
Great hotel!

Good breakfast, great service, convenient location
Brittany G. Couples United States of America, May 6, 2015
Excellent service! Great value!

Service, Nice room, Great value
Great stay in Hanoi! Emily and Maria were extremely friendly and helpful. The breakfast was great, the room was nice and clean, and the location was good to explore the old quarter. Note that the hotel is on a street/alley that cars can not go on so we were slightly confused when we got out of the transfer vehicle from the airport but two bell boys promptly greated us and took our bags. The only negative was that the shower head is short. Overall great hotel and an excellent value!
Hyunmi L. Couples South Korea, April 20, 2015
perfect place to stay in

location, breakfast, staffs
It is located near HoanKiem. takes about 10mins by walk and There are lots of local restaurants like Bun-cha and Bunblnambo. This hotel isn't cheap but it worths for the money. Staffs are very kind and they offer fresh breakfast. It is AMAZING!!!!!!!!!!!!!!!!!!! The best part of this hotel was that they let us take showers after chech-out :) I am going to visit this place again. Thanks you all staffs:)
Alfred C. Solo travelers Australia, April 20, 2015
Nice short stay

Staff friendliness is very good. The location is central, travel excursions can be made at the hotel
I was made to feel most welcome. the staff service was exceptional. The breakfast was great value with a nice selection of food from the menu.
Paul J. Couples United Kingdom, April 3, 2015
lovely staff and very clean

staff attitude, central location, big bed
very welcoming and comfortable stay.
< Previous page 1 - 10 of 239 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.7 Km / 9 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.2 Km)
  • Noi Bai International Airport (21.1 Km)
Customer comments:
  • "Attentive staff" , "Clean rooms" , "Great food and breakfast"
Top attractions in the area:
  • Bia Hoi 68 Hang Quat (0.2 Km / 3 min walk)
  • Hang Ngang Hang Dao (0.4 Km / 5 min walk)
  • Hanoi Cathedral (0.4 Km / 5 min walk)
  • Le Thai To Mausoleum (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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