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Hanoi Serene Hotel

10C Yen Thai, Hoan Kiem, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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"Staff is ridiculously nice and helpful..."

  • Cammeo, United States
  • January 21, 2015
  • Area: Hoan Kiem District - Old Quarter
  • Rooms : 32
  • Free Wi-Fi

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Room Types
Max
Rates
Superior
Superior
Junior Room
City View
City View
Junior Room
Family Room
Family Room

 

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Photos of Hanoi Serene Hotel

Hanoi Serene Hotel Hanoi - Guest Room
Guest Room
Hanoi Serene Hotel Hanoi - Guest Room
Guest Room
Hanoi Serene Hotel Hanoi - Guest Room
Guest Room
Hanoi Serene Hotel Hanoi - Guest Room
Guest Room
Hanoi Serene Hotel Hanoi - Guest Room
Guest Room
Hanoi Serene Hotel Hanoi - Guest Room
Guest Room
Hanoi Serene Hotel Hanoi - Guest Room
Guest Room
Hanoi Serene Hotel Hanoi - Guest Room
Guest Room
Hanoi Serene Hotel Hanoi - Guest Room
Guest Room
Hanoi Serene Hotel Hanoi - Guest Room
Guest Room
Hanoi Serene Hotel Hanoi - Bathroom
Bathroom
Hanoi Serene Hotel Hanoi - Bathroom
Bathroom
Hanoi Serene Hotel Hanoi - Recreational Facilities
Recreational Facilities
Hanoi Serene Hotel Hanoi - Restaurant
Restaurant
Hanoi Serene Hotel Hanoi - Entrance
Entrance
Hanoi Serene Hotel Hanoi - Lobby
Lobby
Hanoi Serene Hotel Hanoi - Interior
Interior
Hanoi Serene Hotel Hanoi - Interior
Interior
Hanoi Serene Hotel Hanoi - Interior
Interior
Hanoi Serene Hotel Hanoi - Surroundings
Surroundings
Hanoi Serene Hotel Hanoi - Surroundings
Surroundings
Features of Hanoi Serene Hotel
Facilities

24-hour room service

airport transfer

babysitting

bar

bicycle rental

business center

coffee shop

concierge

elevator

executive floor

facilities for disabled guests

family room

laundry service

meeting facilities

pets allowed

restaurant

room service

safety deposit boxes

shops

shuttle service

smoking area

tours

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

valet parking

  
Languages Spoken

English

Vietnamese

 

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Hanoi Serene Hotel, located in Hoan Kiem District - Old Quarter, Hanoi, is a popular choice for travelers. Only 0.5 Km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With the city's main attractions such as Nha Tho, Hanoi Cathedral, Hang Ngang Hang Dao within close reach, visitors to the hotel will just love its location.

The facilities and services provided by Hanoi Serene Hotel ensure a pleasant stay for guests. Guests of the hotel can enjoy on-site features like business center, elevator, concierge, family room, bar.

Experience high quality room facilities during your stay here. Some rooms include refrigerator, internet access – LAN (complimentary), coffee/tea maker, internet access – wireless, in room safe, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Hanoi, the Hanoi Serene Hotel is the perfect venue for an exhilarating and exciting break away.
Hanoi Serene Hotel, located in Hoan Kiem District - Old Quarter, Hanoi, is a popular choice for trav ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
500000 VND

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.5 Km

Number of Restaurants
1

Number of Rooms
32

Room Voltage
220

Time to Airport (Minutes)
40

Year Hotel Built
2012


Recent customer comments

Filter by Traveler Type

 

Fantastic

9.0

from 216 reviews

Value for Money
9.3
Location
8.9
Staff Performance
9.5
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.1
Food/Dining
8.2
All reviews (216)
Cammeo M. Couples United States of America, January 21, 2015
Went above and beyond to make our stay special

Staff is ridiculously nice and helpful
9.7
After checking in we casually mentioned that it was our honeymoon. When we returned that evening after touring the city for the day they had spelled out "happy honeymoon" in flowers on our bed, put balloons in our room, and gave us a free bottle of wine and then delivered a happy honeymoon cake with candles!!! Over the top amazing service for what you pay for this place. Would recommend to anyone!
Alan J. Couples United Kingdom, January 18, 2015
Friendly hotel I. Fab location

Staff location helpfulness
9.7
Fabulous stay. Friendly staff who go out of their way to make your holiday special. Good breakfasts.nice touch with wine in room on arrival.would recommend
Eugene C. Couples United States of America, January 10, 2015
Great Stay, best value

friendlyness of staff, clean rooms, personal attention
10
Wish I had more time to spend here, the staff was very attentive to our needs. I had a birthday during our short visit, the staff arranged a "surprise birthday celebration". It was very appreciated.

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Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.7 Km / 9 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.2 Km)
  • Noi Bai International Airport (21.1 Km)
Customer comments:
  • "Attentive staff" , "Clean rooms" , "Great food and breakfast"
Top attractions in the area:
  • Hang Ngang Hang Dao (0.4 Km / 5 min walk)
  • Hanoi Cathedral (0.4 Km / 5 min walk)
  • Le Thai To Mausoleum (0.4 Km / 5 min walk)
  • Nhà Hàng La Salsa Restaurant (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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