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Hanoi Serene Hotel

10C Yen Thai, Hoan Kiem, Old Quarter, Hanoi, Vietnam (Show on map)

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"The Employees, The Breakfast and Location..."

  • Chantise, United States
  • August 16, 2015
  • Area: Old Quarter
  • Rooms : 32
  • Free Wi-Fi

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Room Types
Max
Rates
Superior
Superior
Junior Room
City View
City View
Junior Room
Family Room
Family Room

 

When would you like to stay at this hotel?

Features of Hanoi Serene Hotel
Facilities

24-hour room service

airport transfer

babysitting

bar

bicycle rental

business center

coffee shop

concierge

elevator

executive floor

facilities for disabled guests

family room

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

shops

shuttle service

smoking area

tours

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

valet parking

  
Languages Spoken

English

Vietnamese

 

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Sale ends soon!

Located in the lovely area of Old Quarter, Hanoi Serene Hotel enjoys a commanding position in the shopping, culture, sightseeing hub of Hanoi. The excitement of the city center is only 0.5 Km away. This modern hotel is in the vicinity of popular city attractions such as Nha Tho, Hanoi Cathedral, Hang Ngang Hang Dao.

Hanoi Serene Hotel offers impeccable service and all the essential amenities to invigorate travelers. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, valet parking.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Hanoi, make Hanoi Serene Hotel your home away from home.
Located in the lovely area of Old Quarter, Hanoi Serene Hotel enjoys a commanding position in the sh ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
500000 VND

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.5 Km

Number of Restaurants
1

Number of Rooms
32

Room Voltage
220

Time to Airport (Minutes)
40

Year Hotel Built
2012


Recent customer comments

Filter by Traveler Type

 

Superb

9.1

from 255 reviews

Value for Money
9.3
Location
8.9
Staff Performance
9.5
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.3
All reviews (255)
Sort by:
Thomas A. Couples Ireland, August 25, 2015
Stay here

Hotel staff are amazing
9.7
It's a great location in the old quarter. They can organise a pick from the airport to ensure you don't get a scam taxi. Breakfast was great each morning. The hotel it's self it very clean. Above all this the hotel staff are fantastic, they ensure to remember you by name (nice touch) and a very welcoming and willing to help with anything. They were really accommodating to us when we stayed here. Would highly recommend it, great value too.
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Chantise H. Couples United States of America, August 16, 2015
A Great Place to Stay

The Employees, The Breakfast and Location
10
From the moment we arrived....the staff was absolutely amazing, they quickly remembered your name and was more then helpful in arranging our tour to Ha Long Bay. My intention was o only stay one day in Old Quarter, but I quickly extended my stay at the Serene. Rose was very helpful helping us plan our trip to Ha Long Bay....The tour Company she used was really AMAZING!! We were more than happy with our Tour to Ha Long Bay....The professionalism, the service, the food and of course the Cave more than met our expectation. What I appreciate the most, was the fact that the Hotel kept our luggage and valuables while we were on our tour. Upon our arrival back we welcomed with smiles and the offering of drinks.... they were genuinely inquisitive about our expedition and we chatted about our experience as if we were friends sitting in the comforts of an intimate living room. Emily, Rose, Maria, Ana And the two gentlemen...(sorry I forgot their names) made our stay in Vietnam was one to remember...It was our first experience...a positive experience...which guarantees we will come back and visit again....And we will definitely stay at the Serene!
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Minwoo P. Families with older children South Korea, August 3, 2015
Good price, good staff

good staff
8.7
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John S. Couples Australia, July 29, 2015
Great hotel in the heart of the Old Quarter

Staff, Location Room
9.3
Great hotel in a good location, good rooms and fantastic staff, what more do you need?
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Ethel C. Solo travelers Singapore, July 28, 2015
Lovely hotel, excellent service

Spacious rooms, great location and top notch service
10
My friends and I really enjoyed our stay at this hotel! Even though we only booked one night, the hotel manager Emily went out of her way to accommodate our needs- offering rooms for us to shower before/ after our train to/ from sapa, even though we were only due to check in a few days later. She also got hotel staff to accompany us to the train station to ensure we got on our trains safely! Would definitely return here next time
Report this review
Ji H. Couples South Korea, July 24, 2015
Good

Good
10
Good
Report this review
Sangkyu I. Solo travelers South Korea, July 1, 2015
it was good

comfortable, delicious, location
10
good
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Hirofumi I. Business travelers Japan, June 12, 2015
Very good

stuff
7.3
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Thanh T. Couples Vietnam, June 6, 2015
Nice hotel for a quick overnight stay

location, location, location
7.3
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Don B. Couples Singapore, June 2, 2015
Great hotel Great Staff

Great Staff. Value for money. Good location.
9.3
It was an overall pleasant experience. No complaints. Anna (the hotel staff) went beyond her situ to ensure our stay was comfortable and that our trip to Vietnam was all settled. Would highly recommend this hotel!
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Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.7 Km / 9 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.2 Km)
  • Noi Bai International Airport (21.1 Km)
Customer comments:
  • "Attentive staff" , "Clean rooms" , "Great food and breakfast"
Top attractions in the area:
  • Bia Hoi 68 Hang Quat (0.2 Km / 3 min walk)
  • Hang Ngang Hang Dao (0.4 Km / 5 min walk)
  • Hanoi Cathedral (0.4 Km / 5 min walk)
  • Le Thai To Mausoleum (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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