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Hanoi Serene Hotel

10C Yen Thai, Hoan Kiem, Old Quarter, Hanoi, Vietnam (Show on map)

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"The staff, the location and the value...."

  • Adam, United States
  • May 21, 2015
  • Area: Old Quarter
  • Rooms : 32
  • Free Wi-Fi

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Room Types
Max
Rates
Superior
Superior
Junior Room
City View
City View
Junior Room
Family Room
Family Room

 

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Photos of Hanoi Serene Hotel

Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Guest Room
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Hanoi Serene Hotel Hanoi - Bathroom
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Hanoi Serene Hotel Hanoi - Bathroom
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Hanoi Serene Hotel Hanoi - Bathroom
Bathroom
Hanoi Serene Hotel Hanoi - Recreational Facilities
Recreational Facilities
Hanoi Serene Hotel Hanoi - Restaurant
Restaurant
Hanoi Serene Hotel Hanoi - Entrance
Entrance
Hanoi Serene Hotel Hanoi - Lobby
Lobby
Hanoi Serene Hotel Hanoi - Interior
Interior
Hanoi Serene Hotel Hanoi - Interior
Interior
Hanoi Serene Hotel Hanoi - Interior
Interior
Hanoi Serene Hotel Hanoi - Interior
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Hanoi Serene Hotel Hanoi - Interior
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Hanoi Serene Hotel Hanoi - Interior
Interior
Hanoi Serene Hotel Hanoi - Interior
Interior
Hanoi Serene Hotel Hanoi - Surroundings
Surroundings
Hanoi Serene Hotel Hanoi - Surroundings
Surroundings
Features of Hanoi Serene Hotel
Facilities

24-hour room service

airport transfer

babysitting

bar

bicycle rental

business center

coffee shop

concierge

elevator

executive floor

facilities for disabled guests

family room

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

shops

shuttle service

smoking area

tours

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

valet parking

  
Languages Spoken

English

Vietnamese

 

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Offering quality accommodations in the shopping, sightseeing, culture district of Hanoi, Hanoi Serene Hotel is a popular pick for both business and leisure travelers. Situated only 0.5 Km from the city center, guests are well located to enjoy the town's attractions and activities. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Nha Tho, Hanoi Cathedral, Hang Ngang Hang Dao.

At Hanoi Serene Hotel, the excellent service and superior facilities make for an unforgettable stay. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, valet parking.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Hanoi, the Hanoi Serene Hotel is the perfect venue for an exhilarating and exciting break away.
Offering quality accommodations in the shopping, sightseeing, culture district of Hanoi, Hanoi Seren ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
500000 VND

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.5 Km

Number of Restaurants
1

Number of Rooms
32

Room Voltage
220

Time to Airport (Minutes)
40

Year Hotel Built
2012


Recent customer comments

Filter by Traveler Type

 

Fantastic

9.0

based on
229 reviews

Value for Money
9.3
Location
9.0
Staff Performance
9.5
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.1
Food/Dining
8.2
All reviews (229)
Sort by:
Michael S. Solo travelers United States of America, May 23, 2015
Great Stay

The staff , The staff , The staff
10
Loved being at the Serene . Emily , Maria , Hannah and Anna make you feel like family the entire time you are there . The staff didn't want you to start your day without one of their tasty breakfasts and were always there to offer you a glass of something to drink when you walked back in after a day of sightseeing . As soon as you get there they explain the area , give you a map and advice on how to stay safe in some of the tourist areas .Fresh fruit and flowers in your room and rose petals on your bed when you arrive . The staff is very helpful about finding a good place for local food . One thing I noticed in Hanoi was that if an eatery got a good reputation others would open with a similar name close to them . The staff will make sure you get to the correct place for a good meal . Pho' 10 , Bahn Mi 25 , and Bun Bo Nambo 67 were some of my favorites within close walking distance . Will stay there again . A 10+ in my opinion
Adam H. Solo travelers United States of America, May 21, 2015
Superb staff!

The staff, the location and the value.
9
Excellent!
Barend M. Couples South Africa, May 17, 2015
Nice experience

Staff very friendly, in an amazing and authentic street, close to everything
10
Brittany G. Couples United States of America, May 9, 2015
Great hotel!

Good breakfast, great service, convenient location
10
Brittany G. Couples United States of America, May 6, 2015
Excellent service! Great value!

Service, Nice room, Great value
9.7
Great stay in Hanoi! Emily and Maria were extremely friendly and helpful. The breakfast was great, the room was nice and clean, and the location was good to explore the old quarter. Note that the hotel is on a street/alley that cars can not go on so we were slightly confused when we got out of the transfer vehicle from the airport but two bell boys promptly greated us and took our bags. The only negative was that the shower head is short. Overall great hotel and an excellent value!
Hyunmi L. Couples South Korea, April 20, 2015
perfect place to stay in

location, breakfast, staffs
10
It is located near HoanKiem. takes about 10mins by walk and There are lots of local restaurants like Bun-cha and Bunblnambo. This hotel isn't cheap but it worths for the money. Staffs are very kind and they offer fresh breakfast. It is AMAZING!!!!!!!!!!!!!!!!!!! The best part of this hotel was that they let us take showers after chech-out :) I am going to visit this place again. Thanks you all staffs:)
Alfred C. Solo travelers Australia, April 20, 2015
Nice short stay

Staff friendliness is very good. The location is central, travel excursions can be made at the hotel
10
I was made to feel most welcome. the staff service was exceptional. The breakfast was great value with a nice selection of food from the menu.
Paul J. Couples United Kingdom, April 3, 2015
lovely staff and very clean

staff attitude, central location, big bed
10
very welcoming and comfortable stay.
Timothy K. Couples Canada, March 28, 2015
Perfect Place in Old Hanoi

Staff, location, amenities
9
The Serene was our last stop in Vietnam and was a perfect place to start exploring the Old City. Most of all the staff at the Serene re-define the idea of welcome, warmth, and authentic postive energy. They are simply the best we met throughout the country. We would return to the Serene very happily to continue our exploration of Hanoi.
Emmeline G. Solo travelers Singapore, March 16, 2015
Great service

1. Great service
8.7
< Previous page 1 - 10 of 229 reviews Next page >

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Hotel Area: Old Quarter

Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.7 Km / 9 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.2 Km)
  • Noi Bai International Airport (21.1 Km)
Customer comments:
  • "Attentive staff" , "Clean rooms" , "Great food and breakfast"
Top attractions in the area:
  • Bia Hoi 68 Hang Quat (0.2 Km / 3 min walk)
  • Hang Ngang Hang Dao (0.4 Km / 5 min walk)
  • Hanoi Cathedral (0.4 Km / 5 min walk)
  • Le Thai To Mausoleum (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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