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Hanoi Serene Hotel

10C Yen Thai, Hoan Kiem, Old Quarter, Hanoi, Vietnam (Show on map)

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Hanoi Serene Hotel Hanoi - Guest Room Hanoi Serene Hotel Hanoi - Bathroom Hanoi Serene Hotel Hanoi - Restaurant Hanoi Serene Hotel Hanoi - Entrance Hanoi Serene Hotel Hanoi - Guest Room Hanoi Serene Hotel Hanoi - Interior Hanoi Serene Hotel Hanoi - Guest Room Hanoi Serene Hotel Hanoi - Guest Room Hanoi Serene Hotel Hanoi - Bathroom Hanoi Serene Hotel Hanoi - Interior Hanoi Serene Hotel Hanoi - Interior Hanoi Serene Hotel Hanoi - Guest Room
Area: Old Quarter Number of Rooms: 32
Free Wi-Fi

Recent customer reviews

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Superb

9.1

from 255 reviews

Value for Money
9.3
Location
8.9
Staff Performance
9.5
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.3
All reviews (255)
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Thomas A. Couples Ireland, August 25, 2015
Stay here

Hotel staff are amazing
9.7
It's a great location in the old quarter. They can organise a pick from the airport to ensure you don't get a scam taxi. Breakfast was great each morning. The hotel it's self it very clean. Above all this the hotel staff are fantastic, they ensure to remember you by name (nice touch) and a very welcoming and willing to help with anything. They were really accommodating to us when we stayed here. Would highly recommend it, great value too.
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Chantise H. Couples United States of America, August 16, 2015
A Great Place to Stay

The Employees, The Breakfast and Location
10
From the moment we arrived....the staff was absolutely amazing, they quickly remembered your name and was more then helpful in arranging our tour to Ha Long Bay. My intention was o only stay one day in Old Quarter, but I quickly extended my stay at the Serene. Rose was very helpful helping us plan our trip to Ha Long Bay....The tour Company she used was really AMAZING!! We were more than happy with our Tour to Ha Long Bay....The professionalism, the service, the food and of course the Cave more than met our expectation. What I appreciate the most, was the fact that the Hotel kept our luggage and valuables while we were on our tour. Upon our arrival back we welcomed with smiles and the offering of drinks.... they were genuinely inquisitive about our expedition and we chatted about our experience as if we were friends sitting in the comforts of an intimate living room. Emily, Rose, Maria, Ana And the two gentlemen...(sorry I forgot their names) made our stay in Vietnam was one to remember...It was our first experience...a positive experience...which guarantees we will come back and visit again....And we will definitely stay at the Serene!
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Minwoo P. Families with older children South Korea, August 3, 2015
Good price, good staff

good staff
8.7
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John S. Couples Australia, July 29, 2015
Great hotel in the heart of the Old Quarter

Staff, Location Room
9.3
Great hotel in a good location, good rooms and fantastic staff, what more do you need?
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Ethel C. Solo travelers Singapore, July 28, 2015
Lovely hotel, excellent service

Spacious rooms, great location and top notch service
10
My friends and I really enjoyed our stay at this hotel! Even though we only booked one night, the hotel manager Emily went out of her way to accommodate our needs- offering rooms for us to shower before/ after our train to/ from sapa, even though we were only due to check in a few days later. She also got hotel staff to accompany us to the train station to ensure we got on our trains safely! Would definitely return here next time
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Ji H. Couples South Korea, July 24, 2015
Good

Good
10
Good
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Sangkyu I. Solo travelers South Korea, July 1, 2015
it was good

comfortable, delicious, location
10
good
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Hirofumi I. Business travelers Japan, June 12, 2015
Very good

stuff
7.3
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Thanh T. Couples Vietnam, June 6, 2015
Nice hotel for a quick overnight stay

location, location, location
7.3
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Don B. Couples Singapore, June 2, 2015
Great hotel Great Staff

Great Staff. Value for money. Good location.
9.3
It was an overall pleasant experience. No complaints. Anna (the hotel staff) went beyond her situ to ensure our stay was comfortable and that our trip to Vietnam was all settled. Would highly recommend this hotel!
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Hanoi Serene Hotel HanoiHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - InteriorHanoi Serene Hotel Hanoi - InteriorHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - LobbyHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - InteriorHanoi Serene Hotel Hanoi - Recreational FacilitiesHanoi Serene Hotel Hanoi - SurroundingsHanoi Serene Hotel Hanoi - SurroundingsHanoi Serene Hotel Hanoi - BathroomHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - BathroomHanoi Serene Hotel Hanoi - RestaurantHanoi Serene Hotel Hanoi - EntranceHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - InteriorHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - BathroomHanoi Serene Hotel Hanoi - InteriorHanoi Serene Hotel Hanoi - InteriorHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - InteriorHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - Guest RoomHanoi Serene Hotel Hanoi - Guest Room


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