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Customers like this hotel for:
    Nearest transport:
  • Le Duan Railway Station (0.5 Km / 6 min walk)
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Gia Lam Airport (4.4 Km)
  • Noi Bai International Airport (21.1 Km)
    Customer comments:
  • "Centrally located", "Friendly & helpful staff", "Nice hotel"
    Top nearby attractions:
  • Bia Hoi 68 Hang Quat (0.4 Km / 5 min walk)
  • Hanoi Cathedral (0.5 Km / 6 min walk)
  • Hanoi Flag Tower (0.5 Km / 6 min walk)
  • Viet Nam Military History Museum (0.5 Km / 6 min walk)

Note: Distances are measured as a straight line.

Hanoi Serenity Hotel 2

17 Nguyen Van To Street, Old Quarter, Hanoi, Vietnam (Show on map)

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"Staff were friendly and spoke decent English. Location was..."

Moses, United States November 24, 2015
Connecting Room

Features of Hanoi Serenity Hotel 2

Hotel Facilities

  • 24-hour front desk
  • 24-hour security
  • airport transfer
  • babysitting
  • bicycle rental
  • car hire
  • concierge
  • currency exchange
  • daily housekeeping
  • elevator
  • family room
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • tours


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Vietnamese

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Hotel Description
Whether you're a tourist or traveling on business, Hanoi Serenity Hotel 2 is a great choice for acco...see more Whether you're a tourist or traveling on business, Hanoi Serenity Hotel 2 is a great choice for accommodation when visiting Hanoi. With its location just 0.1 Km from the city center and 35.0 Km from the airport, this 3-star hotel attracts numerous travelers each year. Visitors to the hotel can take pleasure in touring the city's top attractions: Nha Tho, Southern Gate, Viet Nam Military History Museum.

At Hanoi Serenity Hotel 2, the excellent service and superior facilities make for an unforgettable stay. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, 24-hour front desk can be enjoyed at the hotel.

Guests can choose from 25 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Hanoi, the Hanoi Serenity Hotel 2 is the perfect venue for an exhilarating and exciting break away.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (642)

Business travelers (69)

Couples (278)

Solo travelers (182)

Families with young children (16)

Families with older children (19)

Groups (78)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (642)
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Moses I. Couples
United States of America, November 25, 2015
Friendly staff and sufficient accommodations

Staff were friendly and spoke decent English. Location was close to many sights. Value for amount paid was good.
No issues.
Jeanette C. Groups
Singapore, November 26, 2015
One night stay

Service staff was good, rooms were clean, location was generally convenient
The room lacked proper ventilation. It felt a bit musky and wet even with the aircon switched on. The breakfast was terrible. Other than this, it was good!
Philippe G. Couples
France, November 15, 2015
Not great

Thanassis P. Couples
Thailand, November 15, 2015
Middle in the central of Old Quarter

Friendly and helpful employees which will help you to discover Hanoi. The location is really central of the Hotel, so you can walk to the most places.
I defently recommend this Hotel. Very good located with comfortable and clean rooms. When I needed help, was always there. It was a really nice stay, thanks .
Helen T. Solo travelers
United Kingdom, November 08, 2015
Pleasant, great staff

The staff
We were told we had been upgraded but the shower was broken and room was quite small. However it was adequate and had hot water and wifi
kristen S. Solo travelers
United States of America, November 06, 2015
Great value

Location was good...easy to walk to points of interest, breakfast included many western options, amazing staff going above and beyond expectations
My stay was great thanks to the helpfulness of the staff. They helped call for tours sometimes many many times a day until it was answered. They arranged for a car to give me a tour around tour at a very decent rate. I checked out of the hotel early for this tour, but was taking the 8pm night Train. They allowed me to leave my luggage and come back to take a shower and relax in the lobby area using the WiFi until calling a taxi to the train station! Highly recommended!
RACHIDA B. Solo travelers
France, October 31, 2015
Poor overall

Tiny room no window AC working more like a fan....all that considering I had booked a "suite" very poor overall soo overrated I would give it a 2 if that....
Courtney N. Solo travelers
Australia, October 29, 2015
you get what you pay for

staff were very friendly. helped book tours with competitive prices. good wifi
First time to hanoi. Staff were lovely. The room not so great. Hallways were stained. The bed was rock hard. The bathroom was filthy and shower leaked out through the bathroom.
Chaim C. Solo travelers
Israel, October 15, 2015
Great hotel, great people, great location

Staff, accommodations , location
I arrived in the middle of the night way before my check in time. They took me in anyway, and let me stay until morning. In the morning they gave me a room until my room was ready. This was way beyond what one would expect. I really appreciated me. On top of that they invited me to have breakfast even before I was registered in the hotel. This wS s great experience. I highly recommend this hotel.
Tram N. Groups
Vietnam, October 15, 2015
good service

con người, tiện nghi, vị trí
We had an amazing experience when stayed in this hotel, the breafast was great and all of staff is an ambasador, they are very nice and warm welcome us. Actually, we just stayed one night and then we went to Sapa but they kept our bags 2 days. You should stay this hotel for your vacation on Hanoi. Love all. Thumbs up. We will definitely back. Thank you!!!

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