Enter your dates to check availability and book this hotel

Hanoi Serenity Hotel 2

17 Nguyen Van To Street, Old Quarter, Hanoi, Vietnam (Show on map)

Book now!

"Staffs are very accommodating and helpful. ..."

  • Arcelie, Philippines
  • July 23, 2015
  • Area: Old Quarter
  • Rooms : 25
  • Free Wi-Fi

  • Save money with
    our Best Price Guarantee
  • Great choice from
    over 600,000 properties
  • Here to help in
    English & 12 languages
Room Types
Max
Rates
Superior
Superior
Deluxe City View
Deluxe City View
Family Suite
Queen Suite
Queen Suite
Family Suite
Connecting Room
Connecting Room

 

When would you like to stay at this hotel?

Features of Hanoi Serenity Hotel 2
Facilities

airport transfer

babysitting

bicycle rental

car park

concierge

elevator

family room

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

shops

tours

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

English

Vietnamese

 

Book now!

Sale ends soon!

Renovated in 2012, the Hanoi Serenity Hotel 2 guarantees guests a pleasant stay whether in Hanoi for business or pleasure. Only 35.0 Km away, this 3-star hotel can be easily accessed from the airport. A well-kempt environment and its proximity to Nha Tho, Southern Gate, Viet Nam Military History Museum give to this hotel a special charm.

At Hanoi Serenity Hotel 2, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service, airport transfer.

Hanoi Serenity Hotel 2 is home to 25 bedrooms. All are tastefully furnished and many even provide such comforts as internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Hanoi Serenity Hotel 2 is your one-stop destination for quality hotel accommodations in Hanoi.
Renovated in 2012, the Hanoi Serenity Hotel 2 guarantees guests a pleasant stay whether in Hanoi for ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s)
Stay for free if using existing bedding.

Guests over 9 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
17 USD

Breakfast Charge (when not included in room rate)
5 USD

Check-In From
9:00 AM

Check-Out Until
12:00 PM

Distance from City Center
0.1 Km

Distance to Airport
35.0 Km

Non-Smoking Rooms / Floors
Yes

Number of Floors
9

Number of Restaurants
1

Number of Rooms
25

Reception Open Until
12:00 AM

Room Voltage
220

Time to Airport (Minutes)
45

Year Hotel Built
2010

Year Hotel Last Renovated
2012


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.2

from 589 reviews

Value for Money
8.6
Location
8.1
Staff Performance
8.4
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.3
All reviews (589)
Sort by:
Amy R. Couples United Kingdom, July 31, 2015
Serenity 2 hotel

Friendly helpful staff.
8
Serenity 2 hotel is a nice hotel, but slightly overpriced. The room we were given was much smaller than the one advertised, with some of the added extras promised missing. But still a clean nice hotel room with a good working shower. We booked through Agoda for £8 a night - if you book directly thro them it is more expensive! The breakfast is small and basic, but a nice addition - plus it's a free meal! The laundry service is $2 a kg - more expensive than most places. But they do a really lovely job. Our clothes feel and smell so nice. The staff are incredibly helpful - just ask them if you need anything. It's in a good location, close to the streetfood and bars. The hotel has a lift - which was a bonus as we were on the 8th floor. All in all a good stay - I would recommend them to others.
Report this review
Sammy M. Couples United Kingdom, July 27, 2015
Small room and dated

Staff smiled and checking out.
5.7
When we arrived the staff were very pleasent. We were firdt told that oour room was not available until a little later ehich is understandable, after a few minutes of shuffling around one of the receptionist had located us a room and we were given the keys. This room was TINY, great if your a midget but travvelling as a couple with 10 weeks of luggage was terrible. The bathroom was outdated and the shower had no pressure. As the room was a matchbox the aircon blew icy cold which practically made us sick all the time. The food was limited (english breakfast came with a mouse sized slice of ham. On a positive note the staff always stood when passing and always smiled.
Report this review
Phung N. Business travelers United States of America, July 24, 2015
Good value for the money.

Value, clean, nice staff
7.3
Good value for the money. Room is clean.
Report this review
Arcelie C. Couples Philippines, July 23, 2015
Great service

Staffs are very accommodating and helpful.
9
Report this review
Dennes V. Groups Philippines, July 15, 2015
more than a 3 star hotel!

friendly staff, quiet and clean
9.3
it was the best value for money. all the staff were friendly and helpful.
Report this review
Maharani P. Groups Indonesia, July 12, 2015
More than my expectations

Clean room, good location, nice staff
9.3
I would love to recommend this hotel. We book deluxe twin bed plus extra bed for 3 persons and we got upgrade room to family room 1 double bed plus 1 single bed with a nice clean room. When we arrived the hotel the staff also welcomed us nicely and they explained what's the city attractions and restaurants. The location also quite near hoan kiem lake around 10 mins by walk to hoan kiem lake.
Report this review
Thi T. Couples Vietnam, July 3, 2015
Not well prepared room

Lobby,
6.7
The room was too small, smells damp. The television was not good and the control didn't have battery. The safe box was able to grab away. The bathroom was little with the door not able to close. The hotel should care more about quality of the room than try to sell their tour.
Report this review
Chrisitne Z. Groups Philippines, June 28, 2015
Exceptional staff

Very friendly and accomodating staff, good location, clean
9
My friends and I were very pleased with our stay in Serenity Hotel 2. The staff were very helpful and accomodating, check-in was fast even though we arrived at 1am, very reasonable price for a room for 3. The location was also okay, with bars and cafes a short walk away.
Report this review
Nicole F. Groups Australia, June 27, 2015
A hotel that really goes that extra step

The breakfast menu was outstanding, very quick and lots of things to choose from. The hotel staff were very very friendly too.
10
Our stay at the hotel was outstanding! It's not often you find hotel staff that will truly go out of their way to make you feel at home and wanted. Our flight was delayed by 3 hours, so we arrived at the hotel at 4.30am. W called the hotel staff prior to arriving about this delay, and were told that this was no issue. They stayed up for us, letting us in at 4.30. We initially booked 2 rooms, though they upgraded us to 3 rooms for free so we weren't so cramped for space. Breakfast was outstanding! The menu was very large and had many things to choose from. The time for the food to come out to the table after ordering was extremely fast as well, and tasted amazing. Overall this hotel exceeded all of my expectations and I will definitely recommend it to anyone again.
Report this review
Shofiq A. Solo travelers United Kingdom, June 7, 2015
Good location but not the cleanest

Location
6.7
First room was missing a blind so the light from the wall way kept me up. Next room was better but overall the hotel wasn't very clean. It's seen better days. It's ok if you want to party in Hanoi and just crash out.
Report this review
< Previous page 1 - 10 of 589 reviews Next page >

Book now!

Sale ends soon!

Customers who looked at this Hotel were also interested in......

Crystal Hotel Hanoi

Crystal Hotel Hanoi

Fantastic 8.2

from 55 reviews

Hotel Area: Hoan Kiem District

Parkson Hotel

Parkson Hotel

Fantastic 8.1

from 940 reviews

Hotel Area: Old Quarter

Room Cleaniness , Value For Money & Location. Eddie, Singapore July 27, 2015
Crystal Hotel Hanoi

Crystal Hotel Hanoi

Fantastic 8.2

from 55 reviews

Hotel Area: Hoan Kiem District

Hanoi Luxury Hotel

Hanoi Luxury Hotel

Very Good 7.6

from 185 reviews

Hotel Area: Hoan Kiem District

great location quiet, efficient staff . Des, Australia June 24, 2015
Parkson Hotel

Parkson Hotel

Fantastic 8.1

from 940 reviews

Hotel Area: Old Quarter

Room Cleaniness , Value For Money & Location. Eddie, Singapore July 27, 2015
Hanoi Legacy Hotel - Hoan Kiem

Hanoi Legacy Hotel - Hoan Kiem

Fantastic 8.1

from 491 reviews

Hotel Area: Old Quarter

Clean room, friendly staffs, good location. Goh, Malaysia July 29, 2015
Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.5 Km / 6 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.4 Km)
  • Noi Bai International Airport (21.1 Km)
Customer comments:
  • "Centrally located" , "Friendly & helpful staff" , "Nice hotel"
Top attractions in the area:
  • Bia Hoi 68 Hang Quat (0.4 Km / 5 min walk)
  • Hanoi Flag Tower (0.5 Km / 6 min walk)
  • Hanoi Cathedral (0.5 Km / 6 min walk)
  • Viet Nam Military History Museum (0.5 Km / 6 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3C05